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Curtis E. & Ailende I. Walker

Meet Our Team

All it takes is one call to SERVPRO of St. Charles / Geneva / Batavia. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of St. Charles / Geneva / Batavia
Our Google Reviews
(630) 377-7062
4.8
(150 reviews)
Meet our Team. Here to Help 24/7
  • Benjamin Dove, team member at SERVPRO of St. Charles / Geneva / Batavia

    Benjamin Dove

    Production Manager

    Ben is our most experienced employee, working with SERVPRO since 2006.

    His extensive IICRC certifications include Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Applied Microbial Remediation, Carpet Cleaning, and Trauma & Crime Scene Cleanup.

    Besides displaying immense leadership skills when directing a crew, Ben has contributed to many National Recovery Team rescues, including the Coal City Tornado Disaster and the Ohio Flooding.

    He appreciates working with SERVPRO because every day presents a new challenge. In his free time, Ben volunteers at the Spartan Race with his brother, Micah.

  • Marcela Villegas, team member at SERVPRO of St. Charles / Geneva / Batavia

    Marcela Villegas

    Accounting and HR Administrator

    Marcela joined the SERVPRO team in 2019, and we couldn't be happier to have her on board. With over 10 years of experience in customer service and accounting, Marcela is an invaluable asset to the team at SERVPRO. She enjoys the variety of challenges and experiences that every day brings, and she looks forward to learning more about the restoration industry.

    In her free time, Marcela enjoys spending time with her family, exploring new restaurants and different varieties of foods, and binge-watching Netflix TV shows and movies.

  • Andres Uriostegui, team member at SERVPRO of St. Charles / Geneva / Batavia

    Andres Uriostegui

    Restoration Supervisor

    Andres is a restoration supervisor with experience in property restoration since 2013.

    He has several years of experience and has the following certifications from the IICRC: Water Damage Restoration, Applied Structural Drying Technician, and Trauma and Crime Scene Technician.

    Andres enjoys his work and strives to complete every job quickly and efficiently.

  • Michael Dreiling, team member at SERVPRO of St. Charles / Geneva / Batavia

    Michael Dreiling

    Restoration Supervisor

    Mike joined our SERVPRO team in April 2024. He is a restoration supervisor with experience in property restoration since 2021.

    He has experience and holds the following IICRC certifications: Water Damage Restoration Technician, Trauma and Crime Scene Technician, Fire & Smoke Damage Restoration, and Odor Control.

  • Victor Uriostegui, team member at SERVPRO of St. Charles / Geneva / Batavia

    Victor Uriostegui

    Restoration Technician

    Victor joined our SERVPRO team in June 2024.

    Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.

  • Pedro Villalobos, team member at SERVPRO of St. Charles / Geneva / Batavia

    Pedro Villalobos

    Restoration Technician

    Pedro joined our SERVPRO team in September 2024.

    Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.

  • Javier Mota, team member at SERVPRO of St. Charles / Geneva / Batavia

    Javier Mota

    Restoration Technician

    Javier joined our SERVPRO team in August 2024.

    Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.

  • Zakiya Walker, team member at SERVPRO of St. Charles / Geneva / Batavia

    Zakiya Walker

    Construction Coordinator

    My name is Zakiya. I’ve been with SERVPRO for almost two years as a Construction Coordinator and nearly a year as our Shared Services Manager, helping ensure our projects run efficiently from start to finish. I’ve been part of SERVPRO’s Storm Team, deploying to assist with restoration efforts during Hurricanes Helene and Milton, and I have even rolled up my sleeves to extract water on job sites myself. When I’m not coordinating projects, you’ll find me at local farmer’s markets, training for Tough Mudders, or spending time with my family.


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What our
customers are saying

Mike and his team were excellent, Ben helped set the service and Mike went above and beyond to ensure we were happy with the service. Detailed everything he would do before leaving and explained the process to ensure proper sanitation cleaning.

Joe Spooner

Mike and the team did a great job!

Ankeet Patel

Mike Dreiling was in charge of the mitigation portion of a home disaster caused by an over flow toilet. He and his team were the kindest and most profession workers that I have ever worked with! Mike is a gem in a world where hard workers are hard to come by!

Rina O’Donnell

Mike and the team were fantastic. Mike was friendly, thorough and efficient and took the time to explain everything. I appreciated his care for my home and the clear communication. Great job!

Remya Kightlinger

Mike and his team were thorough, friendly a d very helpful.

Kristin Dean

Mike did an excellent job regarding the clean up of our incident and implementation of the dehumidifiers.

Ryan Hevrdejs

Things went wonderfully. The crew was awesome. They did more than expected was very pleased. Andres did an amazing job!

Rilla Gagliano

Andres was prompt, helpful, and great at his job! I'm so glad I called as soon as I had trouble. Less than 24 hours later and it's like it never happened.

Diane Schnell

Mike was courteous and did a great job.

Don Stephens

About Us

SERVPRO of St. Charles/Geneva/Batavia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of St. Charles/Geneva/Batavia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of St. Charles/Geneva/Batavia can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Charles/Geneva/Batavia.

We understand the anxiety and disruption that comes from fire or water property damage. It is our goal to give you peace of mind in these emergencies through our expertise in the industry and first-rate customer service.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Curtis E. & Ailende I. Walker

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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