Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Springfield and Sangamon, Morgan, Cass, Macoupin, Montgomery Counties
Our Google Reviews
(217) 528-7775
4.7
(148 reviews)

Service Areas

Springfield, IL | Auburn, IL | Chatham, IL | Mechanicsburg, IL | Pawnee, IL | Riverton, IL | Rochester, IL | Sherman, IL | Williamsville, IL | Jacksonville, IL | South Jacksonville, IL | Virginia, IL | Carlinville, IL | Gillespie, IL | Benld, IL | Litchfield, IL | Hillsboro, IL | Beardstown, IL | Mount Olive, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewerage overflow can be a serious issue. The water is not only unsightly and malodorous but is grossly unsanitary and may contain bacteria and viruses that have the potential to cause serious illness. Water overflow from sewer systems should be treated as hazardous waste. Which means that in order to safely clean a sewer overflow, special training and specific equipment is necessary. Please keep yourself and your loved ones safe and call in a local professional to help when dealing with a sewage cleanup.  

The professionals at SERVPRO of Springfield can assist you with the cleanup process. We are highly trained and certified in handling water damages and will be able to safely clean, dry and sanitize your affected property. Remember, we are Here to Help®. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I was very pleased with the quick response and the work performed. The estimate of cost was in my hands at the end of the day on which I first called them and work was started on the very next day. I had to be out of town when the work started so I gave them the keys to my house and they took it from there. When I returned the fans were still running but the ServPro guys were gone and my place looked great. I could not be happier with the work they did.

Todd Anderson

This review is overdue. Thank you Servpro for the thorough cleanup of water damage in my home. Every worker removed the damaged goods and cleaned up afterwards. They had a lot of items to move in a packed basement. Thank you for your help and the many check ups to make sure everything was dry. Truly an amazing group of workers!

Debra Voigt

The service was excellent, the representative that I spoke to on the phone, Chrissy Rob she was wonderful, very informative. The price she quoted was very reasonable. The two gentlemen that came out and did our duct work, Sean Houston and Caleb Wright were excellent. Went straight to the job of cleaning the Ducks, we're very proficient and professional. I would recommend them to anybody. We were very happy with the results 😀

Dorothy Flatt

The rep from Serpro was quick on the scene and accessed the damage and had a plan in place promptly. A big Thank you, to everyone who helped me to get things done and back to normal.

Joyce Hamende

Top notch admins and service I 10/10 recommend, they moved me ahead on the schedule when I had an emergency situation and they have very friendly staff!

Andrew Martens

Jackson and Caleb came out to take care of the water damage in my basement, and they did a great job. They were professional, friendly, and worked efficiently from start to finish. They explained everything clearly and made the whole process much less stressful. I really appreciate their hard work and would definitely recommend them to anyone needing water damage restoration services.

Larry

It was a very busy time but they got here as soon as they can which was fast considering the amount of people that they were taking care of. But as busy as they were they continued to monitor frequently how my basement was being restored. Thank you for that.

joey

This is a company with honesty and integrity. They were prompt and gave us great information as we explored our options for dealing with an inherited house of a hoarder. We were told that the best option at the time might not be to have the place restored but to just sell it. This tells me that SERVPRO looks out for the customer's best interest, even when it means they might not profit. We were also given a lot of extra helpful, information that moved us in the right direction in terms of what we needed to do to resolve our issues. We would definitely choose SERVEPRO of Springfield again should we ever have need because we believe they are trustworthy with excellent ethics.

Jg 1234

Servpro was very timely and responsive in dealing with a water damage situation. I had in my house three weeks ago. I was especially impressed with their professionalization and how careful they were and moving the equipment in and out of my house. I would definitely call them again if I need a similar service.

africafan BKD

About Us

Since 1987, SERVPRO® of Springfield has been serving Springfield, Illinois and the surrounding local community. With over 30 years of experience, we understand the stress that comes when a fire or water damage occurs. We know that acting quickly and compassionately can make all the difference, which is why each member of our team works with empathy and diligence to help return your home or business to "Like it never even happened" condition. 

SERVPRO® of Springfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage occurs. With initial and ongoing training and regular IICRC- industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. If you are curious and would like to learn more about our trained restoration personnel, please check out our Employee Profile page. 

No job is too big or too small for SERVPRO® of Springfield. Remember, we are Here to Help®. 

Bill Negro
Bill Negro
Owner of SERVPRO of Springfield and Sangamon, Morgan, Cass, Macoupin, Montgomery Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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