Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Plainfield, Shorewood, Naperville South we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Unfortunately I've had to use servpro 3 times in the past 10 years. I've had Tim a couple of those times(he remembered my house). He is very thorough, understanding, and explains things well. Servpro has always been able to come out quickly when I call needing help. They work quickly and efficiently, and are accommodating for scheduling recheck. I am very thankful for them, but would love to not have to use them again! 🤣
SERVPRO Plainfield was awesome! I left a message late Friday night do to some water backup/flooding in my basement. Michael called me first thing Saturday morning to schedule and Jose & Aiden were at my house by 10am. Special thanks to the whole team especially Jose who did an excellent job of explaining everything to me step by step. Jose also popped in Sunday morning to adjust the fans to ensure everything was drying properly! I will definitely use them again for future services (hopefully under better circumstances lol)
I have used Servpro at our home as well as at our office several times. Their professionalism is second to none. Every time they have come out the team is polite, informative and patient with all of our questions. The work is excellent and thorough. You couldn't hope for a better clean up job.
"I cannot recommend the team at SERVPRO of Joliet enough! We had a sump pump failure that caused a major mess in our basement, and I was incredibly stressed. Alec and his team were professional, communicative, and reassuring from start to finish. They arrived quickly, explained the restoration process clearly, and got to work immediately to mitigate the damage. The team was respectful of my home and made sure everything was perfectly dry and clean before they left. If you ever have a water emergency, these are the people to call. Thank you for turning a nightmare situation into a smooth experience!
Great service! Great team! Handled the contents of my home with care. Worked diligently when moving things back in my home. Shout out to Michael for being patient and explaining the whole process and working with me and my insurance.
Team led by Juan was great. Would use their services again.
Everything from response time, to getting the job done with professional and quality workmanship, made my experience with Servpro very positive. I highly recommend this company and would use them again if necessary.
My sump pump went out and was not discovered right away. Servpro came out immediately to access the damage and come up with a plan. Alan and his team worked amazingly fast to remove everything that was damaged and begin the remediation process. Reconstruction is next and I know I will have the same experience with the reconstruction team. Bill has been a godsend with estimates and working with the insurance adjuster. Communication has been consistent. All questions answered professionally. They definitely know their stuff! Would give 10 stars if I could!
My experience with Servpro exceeded my expectations. Bill arrived exactly on time for both my quote and my cleaning appointment and was extremely professional and easy to talk with. Left my home sparkling clean, would absolutely use them again.
