Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mount Prospect / North Des Plaines we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Found ourselves in a tough and stressful situation and SERVPRO with their professionalism and responsiveness quickly made our anxiety with the situation disappear. I would highly recommend!
Great experience! Needed a team in an emergency situation. Very professional staff took care of us; Jacqy was amazing and attentive to our store. Ruben and Ivan did amazing work. Thank you Servpro for your speed of service, quality work, and professionalism.
Having a water problem is horrible. I was so happy that ServPro Mt Prospect completely took care of all my worries. They explained exactly their process. Responded immediately to my water problems and worked diligently to remedy the situation. Total thumbs up for this company!
Jim & Jason we’re fantastic! They were very easy to work with, very professional and genuinely great people! They provided step by step guidance to help get water out of our basement quickly & never tried to oversell anything. I would 100% recommend working with them!
Had a basement sump pump failure and after several phone calls with the local providers, we decided to hire Servpro MP. Jim and Jason were very easy to work with and patiently answered our million questions. They were there every step of the way until the job is done and took extra care to ensure our basement is safe and smell good again. Thank you!!
Jim and Jason from SERVPRO Mt. Prospect are an excellent, professional, and genuine team. Their water damage clean up services were seamless; they provided a lot of intellect and knowledge regarding my specific experience. They were a delight to work with and would recommend them 100% for anyone needing their services. -Marco
Jim and his team were prompt and continually followed up throughout the process through completion. I would highly recommend him if you ever need water, mold or fire cleanup. A top notch business ran with quality customer service.
Jim and Jason were excellent! They were compassionate, professional, reliable and very communicative throughout the process. They really care about solving the issue and helping clients like us because they care. Their work is of high quality and appreciated their sense of urgency. I would highly recommend them!
What a team! From start to finish they were true professionals. They were quick to respond and very thorough with the cleanup. I would highly recommend them to anyone needing the services they provide.
