SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Monroe, Randolph & Washington Counties
Our Google Reviews
(618) 464-0300
4.8
(48 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard and Crime Scene Cleanup in Columbia and Surrounding Areas

When a biohazard event, crime scene, or trauma occurs in your home or business, knowing what to do next is overwhelming enough on its own. SERVPRO of Monroe, Randolph & Washington Counties provides certified biohazard cleanup with a fast, compassionate response across Columbia, Waterloo, Chester, Sparta, and Red Bud.

What Our Biohazard Cleanup Services Cover

Our IICRC-certified technicians handle crime scene and trauma cleanup, death and suicide cleanup, hoarding remediation, rodent infestation cleanup, and decontamination of illicit substances and hazardous chemical residue. We follow OSHA and EPA guidelines for safe handling of blood, bodily fluids, and other contaminated materials, using full personal protective equipment on every job.

How We Handle Viruses and Pathogens

Beyond crime scene and trauma work, our team provides specialized viral pathogen cleaning for spaces affected by C diff, MRSA, norovirus, and other harmful bacteria and viruses, helping homes and businesses across Southern Illinois return to a clean and healthy condition.

What to Do During a Biohazard Emergency

If you discover a biohazard situation, call emergency personnel first if it is life threatening, then avoid the area and do not attempt any cleaning yourself. Treat all bodily fluids as contaminated and leave the decontamination work to trained professionals.

Insurance Support for Biohazard Cleanup

We document the damage thoroughly and communicate directly with your insurance provider, helping keep the claims process moving so you can focus on your family or business.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO showed up, as promised, for our emergency service resulting from a water pipe leak. Everything was explained clearly, techs were professional and efficient, and they are working with our insurance company for payment.

Linda Bruegenhemke

Awesome and courteous!

Candice

The technicians were very polite and respectful of my home and did a good job and cleaned up after themselves I'm happy with the service

Tinisha Robonson

ServPro was fantastic! From the first telephone call to the first visit & throughout the day of demolition this team was on top of everything. Highly recommend! Thank you so much.

Heather Long

Outstanding staff and workers. Very efficient and professional. Jason was excellent walking me thru the process explaining every step along the way, very honest. Highly recommend Servpro

Thomas Henson

Project Manager Cody and his crew Dillon, Timothy, & Luke did a fantastic job! The communication on progress was excellent!! They showed up every day and worked diligently to get our house taken care of after a fire. If you need clean up from fire or water damage, I highly recommend SERVPRO. Thank you for doing such a thorough and professional job!

Joyce Tastad

The crew did a outstanding job Very thorough and very polite, neatly dressed.Dillon C, David V, Jorge M great job guys.

mandy kaesberg

I have to give a huge shout out to SERVPRO, Eric, Drew and the crew as well as Mike and the Crew. From start to finish, they absolutely deserve 100 Stars. My mom Cheryl had a sewer back up and it was absolutely devastating. It came at a time where a bunch of stuff in our lives was going on. We all were over whelmed and stressed. They all were so professional and made sure to inform us if anything could be saved. There was stuff that was priceless to use that belonged to my grandma, who passed away, and they treated her home with the upmost dignity and respect. I was there before they arrived. The project was so big and we were so overwhelmed. I did not know what to expect due to the amount of items that was going to be a loss. The communication, let’s just say, over and beyond. I went to my mom’s house with her to check out how the job was going and wow just wow. The floors were spotless, the boxes were neatly stacked and we could walk in the basement and they got the entire smell out of the house. I just want to give them all a huge shout out to showing my mom the respect and dignity she deserved. Drew and the crew and Mike and the crew busted their butts off. The extent of the job was huge and from the time that they got there till the time they were done, they seriously busted their butts. Again a huge shout out of appreciation. Words can’t express how grateful we are for everything you did. Thanks again Jessica Defer (Cheryl’s daughter)

Jessica

Brandon C. And the team assigned to do the work were so nice and everything looks just as it did before the damages. Highly recommended!

Kayla Martin

About Us

SERVPRO of Monroe, Randolph & Washington Counties – Trusted Water, Fire & Mold Restoration for Southern Illinois & the Greater STL Area

When disaster strikes your home or business in Southern Illinois, you need a restoration team you can trust. SERVPRO of Monroe, Randolph & Washington Counties provides 24/7 emergency response for water damage, fire damage, storm cleanup, mold remediation, and more — helping families and businesses recover quickly and professionally.

We proudly serve residential, commercial, and industrial clients in Columbia, Waterloo, Red Bud, Chester, Sparta, Nashville, Steeleville, Okawville, and surrounding areas of Monroe County, Randolph County, and Washington County, Illinois. Whether you’re dealing with a flooded basement, smoke-damaged office, or mold in your crawlspace, our IICRC-certified team has the tools, training, and compassion to help.

Our services include:

  • Water damage restoration & flood cleanup
  • Fire and smoke damage repair
  • Mold inspection, removal & remediation
  • Sewage & storm damage cleanup
  • Commercial restoration for offices, schools, and industrial spaces
  • Full-service insurance coordination and documentation

We’re part of the nationally trusted SERVPRO STL network, combining the strength of a national brand with the care of a local Illinois-based team. Every project is backed by industry-leading equipment, ongoing training, and a commitment to making damage “Like it never even happened.”

If you're searching for SERVPRO in Southern Illinois, water damage restoration near Columbia IL, or fire damage cleanup in the STL Metro East area, call SERVPRO of Monroe, Randolph & Washington Counties today. We’re available 24/7 — ready to respond when you need us most.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of Monroe, Randolph & Washington Counties

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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