Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lombard / Addison
Our Google Reviews
(630) 543-1700
4.5
(57 reviews)

Service Areas

Lombard, IL | Addison, IL | Villa Park, IL | Oakbrook Terrace, IL | Glen Ellyn, IL | Downers Grove, IL | York Center, IL | Medinah, IL | Oak Brook, IL | Elmhurst, IL

Why Choose SERVPRO® for Sewage Cleanup?

Dealing with a sewage backup is one of the most stressful and unpleasant situations a homeowner or business can face. The odor, the mess, and the health risks make it something you should never try to clean on your own. That’s where SERVPRO of Lombard/Addison comes in. When sewage water enters your home, you need fast, professional sewage cleanup to keep everyone safe and prevent long-term damage.

Whether it’s a toilet backup, a burst sewer line, or flooding that brought contaminated water into your basement, our team knows exactly how to handle it. We respond quickly, remove the contaminated water, and use specialized cleaning agents to sanitize and disinfect every affected surface. Our equipment helps us identify hidden moisture so we can fully dry the area and prevent issues like mold growth.

Sewage water can contain bacteria, viruses, and other harmful contaminants, so quick action is essential. Our trained technicians wear proper protective gear and follow strict safety protocols to make sure your home or business is thoroughly cleaned and safe to occupy again.

At SERVPRO of Lombard/Addison, we’re a local team you can trust during messy and unexpected situations. We serve Lombard, Addison, Villa Park, Oakbrook Terrace, Glen Ellyn, and all surrounding towns. We’re always ready to help.

If you’re facing a sewage backup, don’t worry. Call us, and we’ll take it from there. We’re Here to Help® and get your property back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

ServPro was very responsive to my situation. I had to have some cabinets and countertop removed due to water damage from refrigerator leak. The cabinets were not damaged from the water and not damaged when removed so they can be reinstalled. The area in my kitchen was sealed off, so the remainder of the house would not get dusty due to floor having to be removed. Would recommend using this location. this was at the time that we had a lot of flooding and damage in our area and they were able to come out the next day. I was very impressed with their quick response.

Janine Crabb

Good Workers, Good Service and Good Quality

Freakinspirit

Servpro did an excellent job in our home. The entire process was great: From remediation to reconstruction. Both Karin and Ryan did a fantastic job in communicating with us during all facets of our project, and to ensure that our project was completed to our specifications. Additionally, the entire Servpro staff was patient and very pleasant to work with. Many thanks to Karin, Ryan, and Servpro.

Charles

Iris and Omayra arrived on time and did an excellent job of cleaning up a real mess. I couldn't have been happier with the job they did and they were very responsive and easy to work with. Since it was a weekend I had them wait until Monday to start but the office responded to my concerns immediately which gave me much needed peace of mind.

francine derrick

Noe, Dominick, Victor and the rest of the work crew did an excellent job drying out my crawl space and kitchen sub flooring due to a water leak. I appreciated the care they took to keep everything clean, their kindness, efficiency, and the way they kept me informed every step of the way. I highly recommend.Servpro.

Georgia Lange

Ryan Leach, Ross, Dominick and the rest of the team have all been great. Basement floor and baseboard replacement.

Greg Bloedorn

Mike Dreiling (and team) did a fabulous job mitigating the water and mold that formed between the floor and slab foundation (we had a pipe burst in a wall that saturated three bedrooms and a hallway with brand new hardwood floors). Ben Dove was also very quick to assess the damage and nailed the effort estimate. I hope to never need them again, but if I do, it will be the only call I make!

Terry Runde

Very helpful Great communication Flexible

Tasia Monay

The Servopro team were prompt, communicative, friendly, and attentive to my situation. They worked seamlessly with my insurance agency and completed the work in a timely manner. Excellent job all round.

Alec Brownlow

About Us

At SERVPRO® of Lombard/Addison, we know that dealing with fire or water damage is one of the most stressful experiences a homeowner or business owner can face. That's why our team is committed to being there for you every step of the way; responding fast, communicating clearly, and working tirelessly to make it feel like it never happened.

Under our new ownership, we've brought fresh energy and an even deeper commitment to the Lombard and Addison communities we're proud to serve. While the SERVPRO® name carries over 50 years of trusted restoration expertise behind it, we're building something personal here, a local team that truly cares about the people and properties in our neighborhoods.

We specialize in the cleanup and restoration of residential and commercial properties affected by fire, smoke, and water damage, and we're also equipped to handle mold and mildew remediation when you need it. No job is too big or too small. Our nationwide network of qualified SERVPRO® franchises means we have the resources to handle any scale of damage, while still delivering the attentive, personalized service you deserve.

Our staff is highly trained and continuously educated from SERVPRO®'s corporate training facility to ongoing IICRC industry certifications so you can trust that the people walking through your door know exactly what they're doing and genuinely care about getting it right.

If your home or business has been affected by damage, don't wait. Give us a call today, we're ready to help you get back to normal, and we'll be with you every step of the way.

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James & Jill Frangella

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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