A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Kendall County
Our Google Reviews
(630) 554-2280
5.0
(73 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

ServePro trully lives up to their name! They saved the day from the beginning. Who knew dishwashers could spontaneously combust? Apparently GE does given the recall that caused my kitchen fire. That day turned my life upside down, but with just one call, Servepro helped me get everything back on track. Every single person I interacted with was a standup professional. A huge thank you to Steve the owner as well as Gene and Rob who guided me through everything that needed to happen. I walso want to recognize Daniela and the amazing crew Enrique, Garry, DJ, Carlos, Carlo, Cale, and probably a few I am forgetting. They were a massive help and they are genuinely the best restoration team I could have called after such a crazy fire.

Edwardo Alejandro

Morning, yes, it is that Geraldo Rivera. Over the years I've covered countless disasters for the news. The flooding that devastated the apartment of my daughter's close friend on the first day of school was very upsetting. When Vincent reached out for help I knew from personal experience that Servpro was the call to make. Steve and his Kendall county team were terrific. They cleaned the damage, retrieved Vince's property, and restored his life. Bravo Scuba Steve and Servpro and thank you. Geraldo Rivera

Geraldo Rivera

We had a great experience with SERVPRO of Kendall County from start to finish. The owner, Steve, personally walked us through the entire process, explained everything clearly, and was incredibly responsive. They got out to us quickly, which made a stressful situation much easier to handle. The entire crew was professional, knowledgeable, courteous, and hardworking. It was clear they knew exactly what they were doing and genuinely cared about doing the job right. We couldn’t have asked for better service. Highly recommend SERVPRO of Kendall County and Steve’s team! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Michael Napleton

We cannot say enough good things about SERVPRO of Kendall County and the incredible job they have done helping us recover from the fire at Carlson-Holmquist-Sayles Funeral Home. From the very beginning, owner Steve has been personally involved, responsive, professional, and genuinely committed to helping us through a very difficult situation. Steve and his entire team have gone above and beyond to understand the unique needs of a funeral home, work around our schedule, and minimize disruption to the families we serve. Their attention to detail throughout the fire and smoke remediation process has been outstanding, and their communication with us every step of the way has given us tremendous confidence. What has impressed me most is that Steve does not simply oversee the job from a distance—he is on site daily and takes a personal interest in making sure the work is done correctly and that our concerns are addressed. That level of ownership, care, and professionalism is increasingly rare. We are extremely grateful to Steve Pearson and the entire SERVPRO of Kendall County team for everything they have done for us, and I would recommend them without hesitation to anyone facing fire, smoke, water, or property damage. They have truly earned our trust, respect, and sincere appreciation.

Mike Sayles

Good service! The trades people they use are the best! Every detail taken care of.

Carol Parker

Rob arrived exactly on time. Did an assessment and advised that they were unable to provide the exact service I needed. Prompt, professional, and honest. Thank you!!!

Peter Zimmermann

This is a fantastic company. We had an electric fire and had servpro come out. Gene is a wonderful man. Very sweet and gets straight to point. Daniella and her group did awesome job. Very sweet girls. Overall the company is great but the people are better !

Maryjude Rihani

Steve was out almost instantly to asses the damage and come up with a plan of action after my sump pump wen out and my basement flooded. Within a couple hours the crew was here taking care of the mess left behind. Enrique and Felipe were very diligent careful and professional with their work. The whole process was explained very well and what went from a terrible moment not knowing where to begin turned into a sigh of relief. 10/10 would highly recommend. Thanks again Kendall County SERVPRO team.

Michael Driscoll

Very knowledgeable, very good at what they do. Fast and caring! Crew was amazing. Moved everything out, pulled up my flooring, got all air movers going and game me peace of mind. Very good at communicating! Walked me through everything.

Tim Sharp

About Us

SERVPRO of Kendall County has been a part of the surrounding communities since January 2010. Steve Pearson was born and raised in the Joliet area. Steve attended Lewis University where he graduated in 1998 with a degree in Business Administration. Upon graduating college Steve moved to the Kendall County area where he started working as a claims adjuster for Farmers Insurance. During his 10 years as an adjuster, he learned a lot about restoration first hand and eventually decided he wanted to be involved in that side of helping people. Using his adjuster experience, restoration knowledge, and college degree, Steve met a SERVPRO franchise owner and decided to purchase a license to operate in Kendall County. We have been in business for almost 10 years and bring a wealth of experience with out team of restoration professionals. With over 20 years of experience as a claims adjuster and on the restoration side, Steve and the SERVPRO of Kendall County team pride themselves on taking whatever disaster comes their way and making it as SERVPRO says “Like it never even happened."

Steve Pearson
Steve Pearson
Owner of SERVPRO of Kendall County

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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