Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Joliet we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Steve provided knowledgeable, nice and professional service. Thanks ServPro and Steve, I hope I never have to. See you again, but definitely not because of service provided. LOL your service was above a the average.
Great Experience. The team work fast and was very thorough. Allen was amazing at communicating what needed to be done and answering my many many questions. Hopefully, I will never need them again, but would definitely recommend them.
I came home to my finished basement being flooded. Servpro quickly came to the rescue. Allen and crew were punctual and had great communication. Basement is dry and all debris is gone along with my worries about the water damage. I definitely recommend Joliet Area Servpro Crew.
I would give 6 stars if I could! My husband and I were referred to them by our insurance company after our house caught fire after a lightning strike. We had to gut our house and start almost from scratch. Michael and his team were so helpful in packing up and taking care of all of our salvageable contents. Everything was meticulously labeled and packed with great care. There was a couple times that we asked for specific items from storage> Michael and his team got us the items quickly and with great care. Eric was phenomenal to work with. We worked very closely with him on just about every aspect of the rebuild. He referred us to many trusted vendors, that also provided excellent service and quality options. Eric had zero problems talking to all the vendors and "players" in this "game," whether it was to get more information, confirm upcoming plans or timelines, or doing what he could to get us exactly what we needed. He had our backs and our best interests at heart, literally throughout every step of the way. This whole process was extremely stressful and overwhelming. We felt way more confident working with and alongside Eric. Bill was great to work with too. There were several times my husband and I needed to get in touch with him about insurance payments and get/give progress updates. He was easy to get in touch with and worked very well with us. We are very grateful for the countless number of times Bill and his team stood up for us and advocated for us as the homeowner. The entire ServPro team was amazing to work with. During one of the most stressful times in our lives, working through all the craziness that comes with rebuilding a house, we are thankful we got to work with such an incredible team. They truly went out of their way on many levels to advocate for us, fight alongside us, keep us informed, and give us everything we could've ever hoped for and more. Our house is once again a home. Thank you, ServPro!
We woke up to a burst pipe, damaged wall, ceiling and flooring, and called ServPro. Their response was immediate, and Jose worked with us to alleviate the water damage and then the restoration work. He has been with us every step of the way and is AWESOME! All of our interactions with this company have been positive. We highly recommend this company.
If you ever find yourself dealing with a flooded basement, do yourself a favor and call this Servpro location. We did and we were floored with the great experience! Lucas and his crew (Will and Dave) showed up exactly when we needed them. Fast, knowledgeable, and ready to work. A flooded basement is one of those situations where you feel completely overwhelmed and they helped cut that feeling down. They knew what they were doing, explained everything along the way, and got it handled. But, the part that really shined was their compassion. It sounds like a small thing but it's really not. When you're standing in a disaster in panic mode, having a crew that treats you like a human and not just a job makes a big difference. 10 out of 10. So grateful we called them. Thanks for the excellent service. We will share with all of our friends!
Today marks the day of my brother's birthday anniversary, I called my mom to see what was the plan today and was excited when she told me she was getting my brother's hand casting cleaned from mold (not sure how) and just needed to find a place to do so , servpro not only gave my mom amazing customer service but also decided to do the service for free , and when I tells you that touched the heart ❤️ for many in my family , Again shout-out servpro of Joliet
Steve and his entire crew was prompt and did an outstanding job. I definitely recommend this company.
Lukas and his team were very understanding and patient as we experienced a water issue that flooded a part of our house. They were very thorough in their explanation of the scope of work and why. Would HIGHLY recommend!!!!
