A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Gurnee
Our Google Reviews
(847) 838-2954
4.7
(236 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Arturo with the mitigation team and Jeremy with the reconstruction team did a fantastic job getting my basement back together after a failed sump pump. They both communicated well, used professional equipment and got my basement back to how it was looking before in no time. They worked hard and now I am able to enjoy it again. I would highly recommend Servpro especially Jermey and Arturo!

Jordan Calta

We have used ServPro of Gurnee several times for water damage in our new home and have been so impressed every time, cannot recommend them highly enough in an emergency. John, Arturo, Jhon B and Lino all had high levels of professionalism and were so careful with our house. I was nervous with it being new but they took every precaution and got it back to its original state without damage! They did not oversell us but also gave me confidence there wouldn’t be any lasting impact. The office was also great to work with and so accessible. I feel so fortunate to have found this company!

Lindsay P.

All of the crews did a very good job, Coco and Eli did a wonderful job doing the final cleanup. Would highly recommend

Kevin Suddick

They say everything happens for a reason, and I wonder if the reason we had a kitchen fire was so I could experience the excellent service I got from the ServPro cleaning crew. Starting with Everardo, the crew captain, and all the crew: Julio, Brandon, Coco, Issac, Lino, Arturo, and John B ( I hope I didn't miss anyone). They had the highest work ethic, were polite, and energentic throught the 6 days they worked at our house. It can be unsettling to have strangers in your home, cleaning each and every item that has smoke damage, washing your clothes and packing your belongings to be taken to their facility for cleaning; but because of their professionalism I knew I could trust them. Even my little dogs liked them, and they are particular! I would definately recommend the crew from the Gurnee office to anyone who needs restoration work. They are all invited back for some homemade Horchata once my kitchen restoration is complete!

Ro Do

When life throws you lemons make lemon poundcake 🍋 Thank you to: Young John, Tanner, Isaac Jr, Old Man John, Kyle, and all the other nice men that did my mitigation service. You guys were a true blessing. And to the efficient dispatcher "thank you for getting that call out promptly!" Excellent customer service!!!

Carolyn

⭐️⭐️⭐️⭐️⭐️ Outstanding service from Servpro during our water remediation. The crew was professional, responsive, and incredibly thorough from start to finish. Huge thanks to Julio, Brandon, Manuel, Tanner, Deanna, and Betza for their hard work, clear communication, and care for our home. They made a stressful situation much easier and delivered excellent results. Highly recommend Servpro!

William Sweetnam

I highly recommend ServePro of Gurnee. They did a fantastic job of cleaning my basement floors after having drainage installed. They were professional, kind, and extremely thorough.

Terri Chevalier

Ivette and I are beyond happy with our new kitchen! Jenny, Cody, Jeremy, Eli, Bob were awesome. Jenny's communication was excellent. Cody coming out and checking out everything to summit to State Farm. Glad he was very detail oriented because we were missing some cabinets and I didn't know, which could of cost me down the road. Jeremy has this personality that makes it feel you've known him for some time, excellent communication skills as well, overall great guy! Eli and bob were very friendly and obviously knew what they were doing. Any issue that came up Jeremy was on it. Overall Satisfied with Servpro.

Mario Vargas-Justo

Want to send thanks to Kyle, Julio, John R, Arturo, Brandon and John B for being the calm in the storm of a kitchen mess. Thanks for the exceptional professionalism and kindness!

Renee Young

About Us

SERVPRO of Gurnee understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Gurnee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Gurnee can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Gurnee.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lincoln P. & Lisa R. McIlravy
Lincoln P. & Lisa R. McIlravy
Owners of SERVPRO of Gurnee

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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