
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Arturo with the mitigation team and Jeremy with the reconstruction team did a fantastic job getting my basement back together after a failed sump pump. They both communicated well, used professional equipment and got my basement back to how it was looking before in no time. They worked hard and now I am able to enjoy it again. I would highly recommend Servpro especially Jermey and Arturo!
We have used ServPro of Gurnee several times for water damage in our new home and have been so impressed every time, cannot recommend them highly enough in an emergency. John, Arturo, Jhon B and Lino all had high levels of professionalism and were so careful with our house. I was nervous with it being new but they took every precaution and got it back to its original state without damage! They did not oversell us but also gave me confidence there wouldn’t be any lasting impact. The office was also great to work with and so accessible. I feel so fortunate to have found this company!
All of the crews did a very good job, Coco and Eli did a wonderful job doing the final cleanup. Would highly recommend
They say everything happens for a reason, and I wonder if the reason we had a kitchen fire was so I could experience the excellent service I got from the ServPro cleaning crew. Starting with Everardo, the crew captain, and all the crew: Julio, Brandon, Coco, Issac, Lino, Arturo, and John B ( I hope I didn't miss anyone). They had the highest work ethic, were polite, and energentic throught the 6 days they worked at our house. It can be unsettling to have strangers in your home, cleaning each and every item that has smoke damage, washing your clothes and packing your belongings to be taken to their facility for cleaning; but because of their professionalism I knew I could trust them. Even my little dogs liked them, and they are particular! I would definately recommend the crew from the Gurnee office to anyone who needs restoration work. They are all invited back for some homemade Horchata once my kitchen restoration is complete!
When life throws you lemons make lemon poundcake 🍋 Thank you to: Young John, Tanner, Isaac Jr, Old Man John, Kyle, and all the other nice men that did my mitigation service. You guys were a true blessing. And to the efficient dispatcher "thank you for getting that call out promptly!" Excellent customer service!!!
⭐️⭐️⭐️⭐️⭐️ Outstanding service from Servpro during our water remediation. The crew was professional, responsive, and incredibly thorough from start to finish. Huge thanks to Julio, Brandon, Manuel, Tanner, Deanna, and Betza for their hard work, clear communication, and care for our home. They made a stressful situation much easier and delivered excellent results. Highly recommend Servpro!
I highly recommend ServePro of Gurnee. They did a fantastic job of cleaning my basement floors after having drainage installed. They were professional, kind, and extremely thorough.
Ivette and I are beyond happy with our new kitchen! Jenny, Cody, Jeremy, Eli, Bob were awesome. Jenny's communication was excellent. Cody coming out and checking out everything to summit to State Farm. Glad he was very detail oriented because we were missing some cabinets and I didn't know, which could of cost me down the road. Jeremy has this personality that makes it feel you've known him for some time, excellent communication skills as well, overall great guy! Eli and bob were very friendly and obviously knew what they were doing. Any issue that came up Jeremy was on it. Overall Satisfied with Servpro.
Want to send thanks to Kyle, Julio, John R, Arturo, Brandon and John B for being the calm in the storm of a kitchen mess. Thanks for the exceptional professionalism and kindness!
