Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Effingham, Mattoon, Charleston
Our Google Reviews
(217) 536-6655
4.7
(70 reviews)

Service Areas

Effingham, IL | Charleston, IL | Mattoon, IL | Greenup, IL | Altamont, IL | Neoga, IL | Teutopolis, IL | Edgewood, IL | Mason, IL | Watson, IL | Trilla, IL | Toledo, IL | Lerna, IL | Humboldt Park, IL | Ashmore, IL | Dieterich, IL | Jewett, IL | Shumway, IL | Oakland, IL | Montrose, IL | Beecher City, IL | Casey, IL

Why Choose SERVPRO® for Sewage Cleanup?

SERVPRO of Effingham, Mattoon, and Charleston provides professional sewage cleanup and restoration services for homes and businesses throughout Effingham, Mattoon, Charleston, and the surrounding communities. Sewage backups, overflowing toilets, damaged sewer lines, and contaminated floodwater can create serious health and safety concerns and should be addressed by trained professionals as quickly as possible.

Our experienced team uses specialized equipment and proven cleaning methods to remove sewage and contaminated water from affected areas. The cleanup process may include water extraction, removal of unsalvageable materials, thorough cleaning and sanitizing, odor removal, and professional drying and dehumidification. We carefully evaluate the affected property to help identify hidden moisture and reduce the risk of additional damage.

Whether the sewage damage affects a single room, an entire home, or a commercial facility, our team has the training and resources to handle cleanup projects of various sizes. We understand that sewage emergencies are stressful and disruptive, which is why we provide prompt service and clear communication throughout the restoration process. When you need dependable sewage cleanup, SERVPRO of Effingham, Mattoon, and Charleston is ready to help make the damage “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I cannot speak highly enough about Servpro and their crew!! My mother's kitchen and front room was flooded about a month ago and Madison from Servpro showed up and she not only knew what to do but she took charge of the situation and for that I'll be forever grateful! From Madison to all the other workers that came and helped out at my mom's house, I'm forever thankful and grateful for you guys, you went above and beyond and you really helped save the Day!! Thank you thank you and thank you!

Bitty

Great team of people to work with. Every dept that worked with me after my house fire was extremely helpful. Kept me informed throughout the entire process of what was being done and next stepd. They even gave suggestions of how to move forward to get me back in my home. Even contacted me after I was back in my home to make sure transition went smoothly and if there was anything further needed. Definitely recommend this group.

Misti Brashear

Highly recommend this company!! They did an excellent job! They cleaned everything up as agreed and when they got finished, it smelled so fresh and clean. Very happy with results! I am one happy customer!! Thank you, ServPro team!

Jennifer West

They did a great job at my parents house! So very pleased they could make it so quickly and made things easy for my parents! Makenzie did a great job and was so nice and helpful! My family will use them from now on if we need anything!

Tomeka Price

Huge thank you to Servpro!! So fast and such a relief to have our basement cleaned and sanitized after flooding!

Kerri Schackmann

Very fast, effective, and great team! Would highly recommend.

Sky Thompson

Thanks for supporting the Chief group golf tournament at Scott Air Force Base

Claude Lieth

Amanda, McKenzie, and Karen did an AMAZING job! My basement had a sewage backup and everything was ruined. They cleaned the walls, floor, power washed, disinfected, and hauled out my ruined belongings. They showed up promptly, had great communication throughout the process, and had everything looking new within a few hours. I couldn’t ask for a better experience; I highly recommend SERVPRO and this team for anyone needing similar services.

Ryan Cape (cape_ryan)

Chuck is one of the nicest guys, always friendly and happy to help in any way.

Michelle Eubanks

About Us

SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service. 

SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David & Angie Wolfe
David & Angie Wolfe
Owners of SERVPRO of Effingham, Mattoon, Charleston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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