
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I utilized SERVPRO of Wheaton/Glen Ellyn when I had a supply line to my upstairs toilet bust while I was out of town. Water went through two floors of my home down to my basement - extensive damage. Servpro, Kayt Watts, and the owner Grant responded IMMEDIATELY. I called them at 9:30pm Memorial Day weekend & they were at my house within 1 hour. Most importantly, they worked diligently to mitigate all the damage. What was also extremely helpful was their expertise with working through my insurance. Whether it be their damage mitigation team, or their personal items team (who packed out all of our personal items), they were always professional & timely. I can’t thank them enough for their work.
I am writing this on behalf of my boss, Irene P., who had her air ducts cleaned in her condo in the city. Flavio and team at SERVPRO did an amazing job! Their prices are reasonable, they are knowledgeable and attentive to the project. It took two days for the team to complete the project. They come equipped with the right equipment. Even though the manager, Flavio, was on holiday, he came to the condo anyway to get everything set up and I can't recommend Flavio and the Wheaton location enough for their time and effort! There are a number of SERVPRO franchises but the Wheaton location offers everything be it house or high rise. They were very careful to put down proper protection and then when they were done, the condo was immaculate. Flavio and team, thank you so much for you time and effort in cleaning my air ducts so well!
I am extremely satisfied with the service Servpro from Wheaton & Glen Ellyn provided. I had major water damage thru out my house, first and 2nd level. The response was prompt and the service was excellent. The crew Ricardo jr. Ricardo and Juan were polite, professional, and courteous, explaining the process and completing the job efficiently. Setting up all the equipment that was needed and making sure it work efficiently. Flavio was particularly informative and insured a smooth operation. I will highly recommend Servpro to friends and family.
Autumn Garibay is one of the best people I have ever met. Our condominium complex in Florida experienced catastrophic storm surge after Hurricane Helene. We live on Sand Key, a barrier island on the Gulf of Mexico. During Hurricane Helene, the entire key was flooded under 4+ feet of storm surge water, sewage overflow, heavy rains and devastating hurricane force winds. Our security building, first floor lobby, maintenance room, cleaning supply area, and elevators were destroyed or badly damaged. Our pool, landscaping, fence and grounds were destroyed. Everything was a mess. We were left all alone. During our fourth day of no power, while all the residents were grilling out what was left of our food, Autumn showed up like an angel that fell from the sky who wanted to help us. She immediately did a drone analysis of our damage to give us an estimate. She worked with lightening speed efficiency and she was empathetic to what we had just experienced. She was kind, and professional, well-prepared and efficient. She assembled a team of professionals with extensive experience cleaning up after natural disasters. There is no monetary value on what it means to have someone take care of your property, offering you top notch service and helping you get your life back together after you have been through a true disaster. Autumn worked with our building’s insurance provider and property management team to make sure all 110 units owner’s needs would be met after this disaster. She was there for us when we did not know what to do or where to start our cleanup efforts. If something bad happens to your town; it will be Autumn that shows up first. You know you can trust her to get you the help you need to get your homes and businesses back to the way they were.
Russell, Oscar, and his crew did a great job. Fast, efficient, and worked well with our insurance. Communication with Russell and Laura was great as well!
Service pro Gold Coast/Lincoln park were one of several remediation companies recommended to me by my insurance. We had a braided hose spring a leak which caused water damage to our bathroom, brand new wood floors, bedroom closet downstairs and to the bathroom of unit below us. Kevin was quick to respond, provided exceptional service and made me feel comfortable throughout the entire process. The crew which installed the fans and dehumidifiers were great. Service pro was able to work directly with my insurance for payment and we’re able to salvage our brand new wood floors. I am very satisfied with my experience as there are multiple remediation companies to choose from. I always read reviews and decided to pull the trigger with service pro and I’m glad I did.
We came into an emergency situation where we called upon SERVPRO for the restoration services. I called and spoke to Jessica, a project coordinator who was empathic to our needs and was prompt to follow up our phone conversation with an email detailing all of our requested services. The email detailed information as to who our project manager was as well as having the inspection scheduled less than 24/HRS of our initial call. Kevin our project manager came to our location and was very thorough with the inspection and provided me a detailed scope of the project that was to be completed the next day. Kevin was a gem! He even called when there was more to the job that listed on the scope and explained to me each step of the restoration process. Needless to say, from our initial emergency to complete clean up and restoration it has been a seamless process. Service has been professional and amazing and the entire process has been called, scheduled and completed in less than 48 HRS. STELLAR SERVICE & HIGHLY RECOMMENDED!! Thank you to Jessica, Kevin, Sara and all the SERVPRO TEAM for making a difficult situation so easy to deal with! Beth L.
Working with Marcus and his crew is fantastic! Cleaning methods and communication was outstanding throughout. These folks really know what they are doing! Highly recommended!
Recently, there was a broken water pipe in a condo on the ninth floor of our building in Chicago. The resulting water damage was horrendous. ServPro cam immediately. We cannot begin to tell you how terrific all the men were. They came when they said they would come; they answered all my questions (even my foolish ones as we had never had a flood previously)e. The workers were all just outstanding!! We had de-humidifiers for two weeks The dining room wooden floor was pulled up. Now we learn that the kitchen and hallways floors will have to come up, as well, and possibly more. Through all of this, you men were top-notch! We cannot praise them enough. We felt that you should know how well ServPro is represented. Sincerely, Esther and Robert Manewit
