
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Chicago Heights / Crete / Beecher we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
From the moment I talked to Erin everything was amazing. She handled everything i needed. The team was very quick to respond and make their appointment on time. Reggie was the technician that came to my home. OVER THE TOP PROFESSIONAL. Very polite and knowledgeable to every question I had. You could not ask for a better team to work with. Thank you to all of you.
We had a storm come through and a branch punctured our roof. I called Servpro and they were at my house with in a few hours later patching everything up. Great work. Great price. I will definitely be using them again.
Did amazing fast work! Workers were very helpful! Would recommend them for any other job! Very professional and proficient!
When Servpro asked if we were happy after they completed the job I said "No, I am ecstatic!!!!" - - We had a parent/hoarder situation where I want to say their house was not cleaned in 20 years - dust as thick as a teddy bear - very sad, scary and unhealthy for them. They would never allow us in the house until Dad got sick and we had to make sure the home was safe for home care. We discovered a nightmare, but not ANYMORE - the Servpro team - Dawn, Kristina and the AMAZING team they brought cleaned and made our parents home look incredible - almost like a new home! Dad is a hunter and has a few deer heads hanging that were full of dust and they used a gentle touch to clean them and again WOW! We cannot stop saying wow and are so happy Dad can come home to a healthy, clean environment that we will now have maintained. THANK YOU THANK YOU to the best company I have ever worked with!
Uncovered water damage & mold. Bobby came out within 24 hours to check everything out and had a plan of attack. He uses great contractors, very knowledgeable, polite, honest and professional. They came out quick to identify the source and made the repairs to the roof. Osie & his team came out, laid down ram board to protect my floors, used plastic and tape to contain the area and prevent dust & debris from getting around the house. Got everything taken apart, cleaned and put back together. Excellent communication with what they were doing, answered all my questions and concerns, let me know what times they would be there and also worked around my schedule. I cannot express how awesome they were. If I ever have an unfortunate event like this again, I most certainly will be calling them again. I highly recommend them and would not use anyone else!
Bobby and Mike were extremely helpful. They are very brilliant people know what they are doing. They were able to repair fire damage to my business in a very quickly. Recommended.
My condo was completely flooded and i was a mess. Then serv pro arrived! Reggie Key took charge and my relief was evident! He is a boss! They immediately started getting the water removed! They set up fans right after so no mold could form! It was 90 degrees in here and they worked tirelessly to get everything done despite the heat! They were very knowledgeable, professional, kind, patient and understanding ! They worked nonstop with no breaks except for lunch. Very hard workers. I would absolutely hire them again. I highly recommend them!
Bhinmal narsana
14 years
