Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carol Stream / East Bloomingdale we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The best customer service very professional
Our Servpro team did a great job on the mitigation process in our daughters home. I don't normally do reviews but I believe this crew needs to be recognised. Dimitry Leontiiv and Wilder Perez wasted no time to access and engage on the process.They were very respectful and took the time to explain the process. We really appreciated the hard work and dedication to the job at hand.
Our exspearience with the cleanup crew was outstanding! Bothe Quan and Gustavo were dedicated to a complete cleaning up and removing all that was damaged. They worked hard never stopping to get our job done. Never complained on the mess! Always asking us what and how we wanted done. A GREAT EXSPEARIENCE for Us. The Co. Is BLESSED TO HAVE THESE EMPLOYEES. WE LOVED AND RESPECT BOTHE THESE WORKER'S. NEVER DISAPPOINTED!
Our first call was Stanley Steemer. That ended up being a big mistake. 2 weeks after they claimed everything was dry the smell remained. We called ServPro and they discovered several areas that were still wet and found black mold. Our tech, Nick, talked us thru the entire process, was here daily to check readings and was very respectful of our home and our loss. Every firm needs a "Nick". He was absolutely the best. Side note, if a guy name Renee comes to your home, don't let his attitude tarnish the ServPro name. Request a new rep. He was the worse. No homeowner needs a kid to walk into their home and claim they need to RIP stuff out. He was cocky, cold and disrespectful.
Rene and team were fantastic!!!!
Rob Sujak is great to work with. A very dedicated and professional person. Highly recommend.
Informative, respectful and determined to get you back on your feet quickly, I would recommend Robert Sujak and Servpro for all your fire/restoration needs!
Rep Rob Sujak has always been a pleasure to work with at ServPro. Thanks!
Rob is always informative and available. We have used him multiple times and the service has always been great
