A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Dubuque
Our Google Reviews
(563) 584-2242
4.9
(112 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Sam B went above and beyond to solve my issue. I dont know how I would've done it without him. Explained his ideas well, answered all my questions, then executed flawlessly. Ask for Sam!

Jordan Giesemann

Krista and Max showed up on time and were very professional. They listened to my concerns and were diligent in seeing that I was comfortable with their suggestions. If you have to call Servpro you must ask for these two to take care of your plumbing needs.

Kalinda Swim

SERVPRO did a great job with a genera clean on my home. I would highly recommend their services.

Matthew McAllister

Servpro was very helpful and did a great job i would 10/10 recommend, AMAZING SERVICE

Rabecca Johnson

Servpro did a great job!

Adam Schmidt

I needed someone to inspect a unit for me on very short notice. I called and was able to speak with Bob. Despite being bery busy both with his business, and that day in particular, with personal appointments as well. He was not only able to swing by and evaluate my rental unit without having set up an sppointment, but get back to me just a short time later to give me a report minutes after walikg out of his dental appointment. The guy has never met me and went out of his way to help out a first time customer that has never given him business before. The guy and the business both are gourmet. They treat you like a friend not a number and really care about making things easy and fast as possble. I dont leave many google reviews but this one is warranted. If 6 stars was an option id have done that.

Jimmy The Fingers

My family is renovating an old home and we have utilized Servpro services a few times and they always show up fast when I need them! All employees that have been to my home are beyond professional, kind and do a great job! Highly recommend!

Jodi Stricker

I would highly recommend Servpro's services. The general manager, Bob, was very knowledgeable and informative. He provided education rather than just trying to sell a service. It was such a pleasure to receive such excellent customer service.

Tina Brestrup

They helped me so fast in an emergency situation and did an amazing job! I'm very grateful, especially to those that came and did the work, Lauren, Katie, and Krista. (Hopefully spelt those right.) I would recommend! Thank you very much!

Cassandra Vandermillen

About Us

Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family

SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.

As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.

At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.

With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.

What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.

Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.

James C. & Lindsey M. Weber
James C. & Lindsey M. Weber
Owners of SERVPRO of Dubuque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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