Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Black Hawk County
Our Google Reviews
1-800-SERVPRO
4.8
(123 reviews)

National Call Center

1-800-SERVPRO

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Black Hawk County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Scotty and crew, Especially Jeremiah, did a fantastic job on my basement project last summer. These are your go to guys!!

Carl Stessman

Servpro was at our home within an hour after being called. A big storm landed a tree and 3” of rain on our house. The tree broke through our skylight pouring water over everything. Jeremiah and his team helped us get through a trying time! They communicated with us often, telling us what they were doing and why. We would recommend them without hesitation.

Jean Firman

Jeremiah and the Serv Pro team did an excellent job managing the sewer backup in our basement. Jeremiah did a great job communicating the steps along the way during a stressful event. We greatly appreciated his construction knowledge to explain what we needed to know, next steps, and the reasons why things needed to be done. The crew was helpful, capable and accountable. Highly recommend Serv Pro!

Robin Frost

Brett and his crew saved the day for us. I called them in a panic and they handled everything from showing up asap to being available every time I had a question. They literally were lifesavers. This was our first experience with something like this and they were compassionate and understanding and all their workers were very professional. They gave great advice on what to do next after all the cleaning was taken care of. We highly recommend their services! Thank you guys!!

Emily Taylor

We were one day out from a family vacation to Florida. So of course that's when our outside spigot decided to burst INSIDE our finished basement. Water everywhere. Not knowing what to do, we called Serv Pro and Devante and his team were top notch. They obviously knew what they were doing, assured me they had seen these types of incidents many times before, and professionally figured out just how much of the basement needed to be demolished, dryed out, and restored. They interfaced with my father in law the following week so my family and I could still go on our vacation. They brought peace of mind, professionalism, and expertise to the work that otherwise would have been very stressful for us to find individual contractors to do all the various pieces of the job. I would 100% recommend Serv Pro any time life hands you one of those moments as a home owner where you don't know what to do!

Ben Arnold

Brett and his team were fantastic! Dealing with water in your house where you don't want it is stressful!! Luckily ServePro was there for us and helped calm me down as you can tell they really care about getting your house back up and running. They were a bright light at a dark time.

crysta berry

We had water backup in our basement and called Brett. His crew came over fast and got us all dried up. Great work. Thanks again

Alex Cavanaugh

Alexis is the best! She helped me feel comfortable in my home again! Would 100% work with her again!!

Baylee Hinders

Autumn know me and Alexis did quality job my house never had any fear of anything they went in there took care of business totally professional if I ever need anybody to come back I would like to have those three because they were just super professional good girls good looking girls and thank you very much for sending me quality people

Ernie andree

About Us

Owners of SERVPRO of Black Hawk County

At SERVPRO of Black Hawk County, we understand the disruption and emotional toll that fire, water, or mold damage can bring. That’s why owners Scott and Libby Demuth are committed to guiding you through the restoration process with empathy, expertise, and efficiency. Their goal is to make your disaster feel "Like it never even happened."

As lifelong residents of the area and graduates of Don Bosco and Columbus High Schools, Scott and Libby proudly serve the same community they call home. Their strong local ties and commitment to helping others have built lasting relationships rooted in trust and care.

Why Choose SERVPRO of Black Hawk County?

With extensive experience in the restoration industry, including years of managing SERVPRO’s water restoration division, Scott brings deep technical knowledge and leadership to every project. Our team specializes in cleaning and restoring residential and commercial properties after fire, smoke, or water damage. We’re also trained in mold remediation and prevention.

Expertly Trained, Professionally Certified

Every member of our team undergoes rigorous training, along with ongoing IICRC certifications. This ensures that when you call SERVPRO of Black Hawk County, you’re working with professionals who are prepared, knowledgeable, and ready to respond.

Part of a National Network, Focused on Local Service

We’re proud to be part of the SERVPRO network, a trusted leader in the restoration industry since 1967. Whether your damage is large or small, we can scale our resources through our network of nearby franchises to respond quickly and thoroughly, especially in times of widespread disaster.

Here to Help

Whether it’s your home or business, we’re ready to respond and restore with care and precision. Contact SERVPRO of Black Hawk County today to schedule service or learn more about how we can help you recover faster.

Scott and Libby Demuth
Scott and Libby Demuth
Owners of SERVPRO of Black Hawk County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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