Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Ames
Our Google Reviews
(515) 233-4544
4.8
(150 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Ames we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Due to a sump pump failure, my basement had water after the recent rains. Jill responded immediately and showed up with Dylan and Collin to start drying out my basement, Kenny and her team worked hard to get everything packed up and out of the basement. The whole mitigation process was very smooth. Would definitely recommend and use Servpro again.

Sharyl Norris

Jill &!her team did a great job!

Jane Christensen

Highly recommend ServPro. Jill, Dylan, Collin & everyone else has had great Customer Service & Support during our water crisis. Thank you!

Lacie Calvin

Brian Burke and his team at Servpro of Ames did a terrific job. They were very conscientious and efficient They saved the day !

John Sweeney

Gage and Sebastian were very knowledgable, proffesional and communicated very effectively during the demo/cleaning work on our 100 year old home. They cleaned up great after the fact and prepped us for the plumbers coming in this week.

Andrew

Alex and Joe were professional, courteous, and answered all my questions. Most importantly they had the knowledge and equipment and got started right away at getting our basement dried out

Katharine Sweeney

We used Servpro for water, mold, and asbestos remediation. The team of Gage, Sebastian, and Joe was exceptional in every way. Everyday I received a text and/or a phone call to let me know when they were leaving the shop. All communication was friendly and professional. At least daily check-ins and walk through. They asked questions, communicated with the project manager, and always greeted us and said good bye. The work was exceptional and we had a lot of it. A basement tear out is not easy, but they were always positive. I would highly recommend them.

Tricia Giovacco Johnson

Brian Burkle was exceptional in handling our clean up. He and his team were quick to respond and diligent in all follow up activities.

Matt Loecke

Mr. Joe and MJ came to our location on short notice to clean a conference room’s carpet. Not only did they do a great job but were so polite, professional and friendly. I would welcome these two gentlemen back anytime.

Andrea Robertson

About Us

SERVPRO of Ames understands the stress and worry that comes with fire or water damage to your home or business and the disruption it causes. Our goal is to help minimize the interruption to your life and quickly make "Like it never even happened."

SERVPRO of Ames specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. We’re also experts in mitigating mold and mildew, and we specialize in disinfecting homes and commercial spaces in the Ames area.

Our staff is highly trained in property damage restoration. From ongoing training through SERVPRO’s HeroReady Training Program to IICRC-industry certification, our staff is equipped with the knowledge to fully restore your property. With our local presence and a nationwide system of qualified franchises, no damage is too small or too large for SERVPRO of Ames. We also serve Boone, Madrid, Huxley, Slater, Maxwell, Nevada, Ogden and Story City in Iowa, as well as the rest of Story County and Boone County.

If you would like to schedule service for your home or business, call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeffrey M. Short, Anne M. Ellingson-Short
Jeffrey M. Short, Anne M. Ellingson-Short
Owners of SERVPRO of Ames

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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