Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kailua
Our Google Reviews
1-800-SERVPRO
4.8
(337 reviews)

National Call Center

1-800-SERVPRO

Why Choose SERVPRO® for Sewage Cleanup?

SERVPRO of Kailua provides fast, professional sewage cleanup services to both residential and commercial customers. When contaminated water backs up into your home or business, it brings dangerous bacteria, viruses, and foul odors with it. It is important to have the cleanup handled by professionals. Our certified technicians follow strict biohazard protocols to safely remove waste, extract water, disinfect all affected surfaces, and dry the structure to prevent lingering damage or microbial growth. From overflowing toilets and sewer line failures to storm-related backups, SERVPRO of Kailua restores your property to a clean, safe, and healthy condition with the specialized equipment and experience these hazardous situations demand.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Alicia is exceptional asset to Servpro very professional to talk to their employee are very knowledgeable and nice I would definitely recommend to do the Job.

Arnel Santos

Thank you Pohaku, Recon Manager, Herb and his recon team for the nice job they did in restoring our garage. Thank you!

S Naki

We used Servpro for a big job after a pipe burst/flood throughout the house. They were fantastic! Alicia oversaw the project and she did an excellent job. Was on every aspect of the work and I was amazed at how well she coordinated the scope of work. It was completed in record time and we are very pleased with the finished job. Thank you Serpro, Pattilyne and Alicia and the wonderful crew that worked so hard. Highly recommend Servpro!

Caroline Tano

Pohaku Colburn and his crew did an excellent job reconstructing my kitchen which had been damaged when my ice maker leaked. They were able to locate all of my missing draws and cabinet doors at your shop and rebuild all of the boxes for my cabinets. Also, they rebuilt my damaged walls so that they look great. My kitchen looks great!

Muriel Watanabe 2

Philip, pharo, and Ronald delivered exceptional services to our home and was very thorough and professional. I can tell they take pride in their work. Very pleased with how they handled everything for us.

HAWAII808

I am very pleased to have excellant service with both the office staff and from the repairmen who replaced ceilings and other areas after water damage. It was flawless. Thank all of you very much.

Rosella Trautwein

The Servpro team was great!!! Alicia, Mark & Mike Flynn came right away & we’re very courteous, professional & organized!! Mazeu, Josh & their coworker did more work than they had to do & painted inside the closet as well as the doors. The ceilings were spotless, —like there was never any water damage to begin with. Servpro has a warranty on their work, which is an added value to their service. We had an excellent experience with Servpro!

shirley fong

Brandon, Jamal and their team spent days on my mom’s house immediately after the storm and worked diligently with us to help clean the sewage ravaged home in remarkable time. They communicated well and brought in all the necessary equipment to get the job done. We are so grateful for especially Brandon and Jamal for going above and beyond from day 1. Highly recommend them.

Celina Chow

Brendon and his crew cleaned our apartments after the Kona Low storm flooded us with raw sewage. The damage was really bad but the team worked hard and cleaned everything too to bottom. The entire crew was also so great to work with and so helpful. Despite a terrible situation with the flooding, the ServPro team made this as pleasant an experience as possible.

Eliza Talbot

About Us

Glenna and Andy Maras are the proud owners of SERVPRO of Kailua, a locally owned and operated franchise serving Kailua and the surrounding areas.

The Maras family has been in the restoration industry since 2014 and have a true dedication to helping residents and businesses recover after fire and water damage emergencies. Their mission is to restore not just homes and buildings, but peace of mind for their community.

Andy brings more than twenty years of hands-on experience in both residential and commercial construction, giving the franchise a strong foundation in project management and rebuilding. Glenna’s expertise in sales and customer service provides the perfect balance, ensuring that every client receives both high-quality workmanship and compassionate support. Together, their general contractor license allows them to oversee every stage of a project—from initial cleanup and restoration through to complete rebuilding services.

“It is very rewarding to take a horrible situation and perform a beautiful restoration for the people we serve.” — Glenna Maras, Owner

The SERVPRO of Kailua team is hand-selected, highly trained, and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading nonprofit certifying body in the industry. With advanced training, state-of-the-art equipment, and years of expertise, they are equipped to handle losses of any size and restore properties to pre-damage condition.

Outside of their work, Glenna and Andy enjoy spending time with their five children, who are active in baseball and youth group activities. The family often takes advantage of island life through outings, snorkeling trips, and hiking adventures, embracing the balance between hard work and quality family time.

Andrew J. & Glenna R. Maras
Andrew J. & Glenna R. Maras
Owners of SERVPRO of Kailua

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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