Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hawaii | SERVPRO of Maui
Our Google Reviews
(808) 329-6560
4.9
(104 reviews)

Service Areas

Kailua-Kona, HI | Hilo, HI | Kamuela, HI | Waikoloa, HI | Keauhou, HI | Captain Cook, HI | Holualoa, HI | Hawi, HI | Kawaihae, HI | Mountain View, HI | Lahaina, HI | Kihei, HI | Wailuku, HI | Kahului, HI | Makawao, HI | Haiku, HI | Pukalani, HI | Hana, HI | Wailea, HI | Makena, HI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hawaii | SERVPRO of Maui we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I manage a property in Spreckelsville and I cannot recommend Servpro of Maui enough. After dealing with the stressful water damage emergency at the property their Team was on site incredibly fast. They walked me through the entire mitigation and restoration process, keeping me informed every step of the way. Their communication and professionalism took a huge weight off my shoulders. Kelvin was wonderful to work with! He was thorough, trustworthy, and helped with sincerity and professionalism. Thank you Kelvin & Crew!

Sonia Fusaro

Mahalo nui loa to SERVPRO of Hawaiʻi (Kona) for their outstanding service after the recent Kona Low storm. Helen was kind and reassuring from the first call and followed through right away. Tammy was thorough and truly caring during the assessment and reconstruction process, and Justin and his crew were hardworking, professional, and took great care in protecting and organizing my belongings. What I expected to be overwhelming turned into a very positive experience. I’m incredibly grateful to the entire team!

Kalei

The team from start to finish was great to deal with and did an amazing job

Long Rigger

Noel and Kelvin were great in helping me out when my kitchen sink unfortunately experienced a leak that damaged my cabinet underneath. Very professional and informative with the whole process. Great guys and I appreciate all that they did! 5 Stars all day

Samantha Riglos

Outstanding service! I’m extremely thankful to Tammy and her crew for helping me throughout this process. It was a difficult time for me but they took care of absolutely everything! Top notch service from the crew! Justin was very knowledgeable. Tammy provided me with the support and information I needed, any time I needed it. I felt 100% taken care of. They earned my trust. Many mahalossssss to Servpro!! Highly recommended! 👍🏽👍🏽💯

G Larson

We suffered garage flooding and mold infestation while away. The Big Island crew was skilled, more than accommodating and very well coordinated. Communication was friendly and competent. The GM went out of her way to ensure everything was properly accomplished and saw to it that even the tiniest detail was efficiently done. We were simply relieved to know that this rather traumatic event was in the most capable hands! Highly recommend.

prettythings3

This review is for ServPro Pearl City: I recently had a major main pipe blockage that affected various parts of our two bathrooms. The first set of plumbers didn’t fully diagnose the issue and we proceeded with the remediation. However, halfway into the work, the ServPro Pearl City team quickly noticed the leak midway through the project, prompting a pause to complete a second set of diagnosis. After a costly drainage pipe replacement, ServPro returned for the second visit and successfully completed the sanitation and remediation. I found the ServPro Pearl City staff to be knowledgeable, friendly, and always punctual. A special shout-out to Marc Kodani, the project manager, who was always available to answer questions. Besides his expertise, his calm and professional demeanor made the process much easier and very much appreciated.

Wenli Lin

I recently came home to a flooded condo. I had the pleasure to work with Noel and Kelvin of Servpro who put me at ease with the drying process of my condo. Not only were they professional, they were also very kind and explained everything to me thoroughly. They checked on my condo daily and updated me as needed. I cannot recommend these guys enough with their professionalism and the care with which they dealt with my issue. Everything dried! Mahalo guys for taking such good care of me and for putting me at ease. I'm forever grateful. And highly recommend ServPro!

Yvonne T

We had water damage from a leak behind my shower wall and into my bedroom. We called the first company we got a name of, ServoPro, which I knew nothing about. Grant, Aaron and Reggie came out first thing to start the clean up. They arranged for a plumber who came out next day to cap off the leak. Five days and everything cleaned up and done. Everyone was professional, came when they said they would, answered all my questions, Happy with the outcome. Call these Guys if you have any issues.

Dan

About Us

SERVPRO of Hawaii | SERVPRO of Maui is an IICRC-Registered Firm that has been restoring fire and water damage for homeowners and commercial businesses in Hawaii and Maui for over 20 years, and we understand the unique challenges that water, fire, and mold damage present in these tropical environments.

The cleanup and restoration process can be stressful, so we approach each job with special consideration to minimizing the disruption to your family, or employees and customers. We are invested in the communities in Hawaii and Maui and take great pleasure in building long-lasting relationships with everyone we serve.

We communicate closely with our customers during every phase of the restoration process, and we are committed to providing the highest level of service every step of the way.

Owner Brian Konishi brings over twenty-five years of insurance industry expertise to the team, having extensive experience working as an insurance adjuster and working with policyholders.

“I love helping our customers through difficult times and seeing their happiness and satisfaction when the work is completed.” Brian Konishi

Our restoration technicians are highly trained and certified and are required to undergo initial and continuous education to keep up-to-speed with best practices and industry trends.

If you have a water emergency or would like to schedule a service at your home or business, please call us at 808-329-6560 or 808-572-4666. We are available 24/7.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brian Konishi, Lorena A. Perez
Brian Konishi, Lorena A. Perez
Owners of SERVPRO of Hawaii | SERVPRO of Maui

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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