Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of NW DeKalb / Dunwoody / Brookhaven
Our Google Reviews
(770) 396-3883
5.0
(344 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

When sewage damage strikes your home or business in the NW DeKalb, Dunwoody, or Brookhaven area, immediate action is critical. Sewage backups and contaminated water can carry harmful bacteria, viruses, and unpleasant odors that compromise the health and safety of your property. SERVPRO of NW DeKalb, Dunwoody, and Brookhaven provides fast, professional sewage cleanup services backed by industry-leading training and specialized equipment. Our certified technicians carefully remove contaminated materials, thoroughly sanitize affected areas, and use advanced drying techniques to prevent further damage such as mold growth. Whether the issue stems from a clogged drain, toilet overflow, or municipal line failure, our team works around the clock to restore your property quickly and safely. As a trusted local restoration provider, we understand the stress these emergencies create, and we’re here to make the process easier from start to finish.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Reggie and Carlos were great (and Russell, the PM). Thorough, polite, respectful. They made a stressful situation easier.

Jen Atkins

Very professional and efficient.

Wendy Whittington

JT and his team were amazing ! They worked very hard and were very professional. They went above and beyond what they were supposed to do and I would highly recommend them.

Alicia Ewing

JT and Ralph very efficient

Christopherr Williams

JT & Ralph did a great job on our initial demo and remediation! They were clear on the scope and why on the demo and were clean and efficient in the work.

Nishant Patel

Reggie was very patient and informative as he discussed his work with me

Marc Gordan

Reggie and Carlos did an excellent work with the demo and cleanup following a water leak! Reggie was friendly and explained everything to me. Russell was the 1st on the scene to begin the process and services that Servpro provides. I would highly recommend this team if you ever need restoration cleanup and repair help!

Susan Gruber

Reggie and Carlos with Servpro provided excellent service.

Meguel Chavez

Fantastic service! Wonderful professionalism, quick and attentive.

Amin H

About Us

SERVPRO of NW DeKalb/Dunwoody/Brookhaven knows the worry and stress that comes with fire, water and mold damage. With over 20 years of disaster restoration experience, our team is here to help, anytime day or night. We are always here to help. 

Our goal is to help limit the interruption to your life and quickly make it "Like it never even happened." SERVPRO of NW DeKalb/Dunwoody/Brookhaven specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.

SERVPRO of NW DeKalb/Dunwoody/Brookhaven can also mitigate mold and mildew from your business or home. As we mentioned our team has over 20 years of experience in the industry. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. No job is too small for our team! 

If you would like to schedule service for your home or business, please call today! We are always here to help, 24/7, 365 days a year. 

Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Owners of SERVPRO of NW DeKalb / Dunwoody / Brookhaven

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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