Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Norcross and Duluth
Our Google Reviews
(770) 858-5000
4.7
(129 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Prompt, courteous service from start to finish. Thank you Daniel, David and Jose!

Tina Baldwin

I had water damage to my house from a big storm. Servpro responded immediately to my request for help. Employees were excellent & did a great job. I would highly recommend them for any job.

Ken Simmons

Zach, Mark and crew were fantastic to work with. The work was done promptly and professionally. Communication was excellent throughout the process. SERVPRO turned an unfortunate situation into a successful outcome. I would highly recommend this company! Awesome job!!

Danny Brown

Excellent experience with Daniel, Alex, Kristy, and Martiza. The team was communicative, professional, and did an amazing and timely job removing the water damage and remediating mold. The area is fully demoed and spotlessly cleaned, ready for reconstruction. I appreciate them very much during a stressful time!

Scott Gillespie

Luke and the team at SERVPRO are excellent to work with. They are always quick to respond, provide consistent updates throughout the project, and support us from start to finish. We truly appreciate their hard work, professionalism, and dedication to delivering outstanding service.

jered cooper

SERVPRO always delivers the best service! Luke & his team are very professional and exceed expectations every time.

Sarah Kohanowich

For many years, Servpro has been an exceptional partner to myself and the entire FM industry. Their professionalism, responsiveness, and consistent quality of work have made them a trusted resource we rely on time and time again. I want to specifically recognize Luke Goddard, whose relationship‑driven approach sets the standard for what great service looks like. Luke is committed to excellence in every project he touches, and he leads each job with a level of ownership and follow‑through that is truly appreciated. His willingness to communicate clearly, solve problems proactively, and guide projects through completion has made him an invaluable partner to our industry. Servpro of Norcross, Henry, Duluth and Decatur have earned my trust through years of dependable service. Highly recommended! Trent

T P

Luke and his team handled our project with professionalism and got it completed in a timely manner. I will use them in the future for any other projects we have.

Gray Mcwihirter

Luke and his team are available 24/7 and always answer the phone. I have used Serv Pro a couple times and they have always turned a bad situation in to a pleasant one.

Tim Fleming

About Us

SERVPRO of Norcross and SERVPRO of Duluth understand the stress and anguish that comes with a fire or water damage and the disruption it causes your life, your home or your business. Our objective is to help minimize the interruption to your life and make it "Like it never even happened."

SERVPRO of Norcross and SERVPRO of Duluth specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. Our highly trained professionals can mitigate mold and mildew from your home or business.

Ryan Braswell and Michael Crawford, became part of the SERVPRO franchise system in 2020 purchasing SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Decatur and SERVPRO of Clayton County. In April of 2024, they added SERVPRO of Norcross and SERVPRO of Duluth to their operation. Today they operate out of a 25,000 sq. foot warehouse in McDonough, GA, and and a 42,000 sq. foot warehouse in Norcross and have a team of over 80 full time employees.  

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Henry, Spalding & Butts, Clayton, Decatur, Norcross, and Duluth.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Michael R. Crawford, Ryan A. Braswell
Michael R. Crawford, Ryan A. Braswell
Owners of SERVPRO of Norcross and Duluth

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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