Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Gwinnett County South
Our Google Reviews
(770) 448-5782
4.5
(70 reviews)

Service Areas

Lawrenceville, GA | Snellville, GA | Lilburn, GA | Loganville, GA | Dacula, GA | Grayson, GA | Five Forks, GA | New Hope, GA | Harbin, GA | Forrest Hills, GA | Gloster, GA | Lillburn, GA | Centerville, GA | Rosebud, GA | Trickem, GA | Caleb, GA | Luxomni, GA | Bethesda, GA | Tribble Mill, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Gwinnett County South we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro did some repair work on my home and did a fantastic job. Greg was great at organizing the work, communicating the details and made the project go extremely smooth. I would highly recommend them for any repair or remodeling project.

Mike Meredith

I would highly recommend Servpro to all friends and family. They were a great help in our time of need.

Hayleah Gottenbos

We had a water loss in our kitchen that was covered by insurance. The insurance company arranged for Servpro to come out to do the remediation. Servpro was excellent. They were able to come out the same day the insurance company notified them that we needed remediation in the kitchen and guest bedroom below the kitchen. Riley arrived and reviewed everything. He said that we actually had to have the leak fixed before he could begin any remediation. So we arranged for a plumber to come out ASAP to fix the leak. Upon hearing that the leak was fixed, Riley arranged to come back out. He installed drying equipment and did the remediation work, which included mold. Riley also arranged for a specialty cabinet restoration company to come out to remove the lower kitchen cabinets that were affected by the water loss. They were excellent also. I'd like to give a big thanks to Riley and Servpro for arranging everything and working with our schedule. Highly recommend!

joph morgan

Thank you to Cynthia and her team (Teri and Kristy). I appreciate you for walking me through this difficult process, answering my repeated questions, and acknowledging my frustrations. I wouldn't have made it through this without your care and professionalism. Thank you all!!!

LisaMae Smiley

Teri Williams my pack out agent provided me with excellent customer service. Very knowledgeable in her job, able to answer questions that I asked her her. If you need help from servpro ask for her I highly recommend her.

Shirley Tucker

Brian came out and gave us an assessment of a problem we had with a smell that we thought could be due to water. He was totally professional and personable as well. I’d give him 10 stars if I could! Thank you, Brian!

Janis Dalrymple

ServPro was so amazing when my pipe bursted last week. The woman that answered the phone was very pleasant and all the guys that came to my house were a LIFE SAVER! This was my first time dealing with a pipe that bursted, so it was nice to have such knowledgable people help me through the process. I would recommend them to anyone.

Jori Cox

We greatly appreciate Alex's efforts to get our cleanup effort back on track. Alex is very professional and an excellent communicator. There was a significant delay preceding her assignment to our project. However, Alex assessed our needs and handled the content cleaning and tagging efficiently and with care. For this we are very grateful. Darlene Jenkins, Avondale Estates

Darlene Jenkins

Amazing service I had the pleasure of speaking with Brandon he was very knowledgeable and efficient

Teyon Williams

About Us

SERVPRO of Gwinnett County Southeast understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."


Since 1993, SERVPRO of Gwinnett County Southeast has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Douglasville can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Gwinnett County Southeast is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Gwinnett County Southeast. 

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Jeremy & Ricky & Cathy Joyce & Zachary Wilson

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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