Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Augusta South / Burke & Wilkes Counties
Our Google Reviews
(706) 843-1990
4.9
(75 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Augusta South / Burke & Wilkes Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro has been phenomenal! They responded quickly and have done a great job of cleaning up. Landon, Keith and Kayla have taken their time ensuring we know everything that is going on. They all have made this process much less stressful. -The King Family

Lucie Zionkowski

We had a great experience with ServPro after our washer pipe burst and flooded our upstairs landing and our kitchen downstairs. They arrived quickly and got all the equipment in place super fast and were very communicative throughout the whole process. They helped us deal with our homeowner’s insurance and made the whole experience very easy. Our team was Landon, Keith and Dakota and they were very friendly and considerate of our home. They left everything as clean as possible each time they left which was great. They were also very sweet to our dogs. 🙂 Highly recommend!

katherine mohr

What a great experience!! Highly recommended for mitigation and reconstruction!!

MasterCraft Team

I was very pleased with SERVEPRO’s team which consisted of Brian, Horatio, Ruth and Montez. They arrived early each day ready to work with smiles on their faces. They took their time and made sure not to break any of my molding or cabinetry that was affected by the water leak and set up containment tents to keep the heat localized to the affected areas. Once they were satisfied with the moisture levels they took down the tents and carefully cleaned up the affected areas.

Shay T. (Uniquely Yours)

Brian, Horatio and the rest did a great job for us.

Evan Phillips

Once we initiated the claim, Servpro was spot on. Jacob,George, JB, and Jose were very professional in making me feel at ease through this process. Always on time and cordial, courteous, explaining what they were doing and why. The demo was very professional and quick.

Dwight Wooten

The team that serviced us was absolutely amazing. Isaiah, Ruth, David and Horatio carried themselves in an efficient, professional and trustworthy manner with handling my home items. The care they showed toward protecting my furniture and fixtures in the affected areas was greatly appreciated. Thank you ServPro, you have an awesome team. Mr and Mrs Kidd

Frances Kidd

Horatio, Ruth, Isiah are amazing and professional would absolutely recommend to anyone

Adam Ladd

ServPro Columbia County is a team of professional individuals that quickly responded to my call, came and did an inspection, cleaned out the affected, and completed their tasks quickly after I sustained water damage from a neighboring tenants water leak. They were very fast, friendly, and provided excellent customer service. They answered all my questions and made my worries go away.Thanks goes out to Horatio, Joshus, JB, Ruth, Isaiah, and Jose. You guys Rock!

Jennifer

About Us

We have gained the reputation and the regard that we have throughout the Greater Augusta area and through Wilkes and Burke Counties because of our experience and poise under pressure. We know what your home or business needs to get back to its pre-loss condition, and we have the tools and the expertise to make it happen. With more than 150 years of combined hands-on experience in various niches of the restoration industry, led by our Experienced and Award-Winning Leadership Team we can offer every customer in our region 5-star service that always strives to exceed expectations.

We know that the bulk of our success comes from the dedication that we have always had to offer our customers a comprehensive experience when restoring their properties. We worked to get technicians skilled in every facet of recovery including water, fire, mold, storm, flood, biohazards, and other threatening circumstances. The better prepared that the entire team was for disasters of any type the better and more efficiently, we could manage these situations to save our customers time and money.

Our SERVPRO team always strives to go beyond just responding quickly to emergencies and disasters, and seeks to offer our resources, workforce, and time to causes and events throughout our communities aimed to improve life for those less fortunate. We are proud sponsors of the Fire5k annual race and golf tournament, whose proceeds directly benefit firefighters who have been diagnosed with cancer. We also seek to help our first responders and other emergency teams whenever and however we can to show our appreciation and support for the work that they do.

From the Kettle Creek Battlefield to the Augusta National Golf Club that hosts global scale PGA Tour events every year, our region has many attractions and an exciting history. Even if you are not the owner of some of the historic properties and landmarks throughout our area, you can still count on the dependable and highly regarded service of our SERVPRO professionals whenever disaster strikes. We have more than a thousand positive reviews which can help you to make a decision quickly and confidently.

SERVPRO Flag
Jimmy & Gina York, Patrick T. & Joanna M. Cory

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test