Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Santa Rosa County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
It is challenging to find quality professionalism like I got with the entire team at Servpro. From start to finish on replacing the master shower, after a water leak, no detail was ignored. Dusten, Zeke, Trevor, and Gary, I can’t thank you enough for the quality of work that you brought into our home to make sure the water damage was taken care of. And that the repairs were handled to the same expectation as if it was your own house. Your communication, attention to detail, initiative, and pride in the work made my wife and I feel like we were your only clients.
ServPro and Dusten Callahan are the greatest! We had someone drive into our office and cause significant damage, and the same day. they were there working on it. They performed with professionalism and on time that is rarely seen in today’s world. Cannot say enough, good things about this business and Dusten Callahan, the Project manager. They worked weekends to make sure that we didn’t lose time for our business. On a scale of one star to five stars they are six stars. Greg Wood.
The two guys that came out were wonderful, jarred gave us a card. They did everything they could and found our problem. They will come back after we have new duct work put in. I would recommend both those guys.
Dustin Callahan and the entire ServPro crew were amazing to work with while restoring water damage in our garage caused by a broken pipe at our recently purchased vacation home. Since we couldn’t be there during the repairs, Dustin kept us informed every step of the way, providing regular updates and photos of the progress. The finished work looks even better than it did before the damage occurred. Knowing the job was handled professionally and done right gave us tremendous peace of mind. We highly recommend Dustin and the ServPro team!
If this ranked higher I would. These guys are the absolute standard for quality and character. I cannot say enough good things about Dusten, Gary, and the entire team. What started as a very complicated insurance claim became a long and frustrating process with failures of a previous contractor, multiple adjuster changes, delays, and constant moving pieces. Then these guys came in! Throughout it all, Dusten remained persistent, responsive, and completely committed to seeing the project through. He stayed on top of every detail, advocated for us when issues arose, and never let the challenges get in the way of delivering exceptional service. Gary and the crew were equally outstanding. The quality of their work was impeccable, and they consistently demonstrated professionalism, attention to detail, and genuine pride in their craftsmanship. The finished product exceeded my expectations, and it is clear they care deeply about doing things the right way. Beyond the quality of the work, what stood out most was the character of the people involved. Every member of the team treated us with respect, communicated openly, and went above and beyond during an incredibly stressful situation. They turned what could have been an overwhelming experience into something manageable and ultimately successful. If you are looking for a contractor you can trust to deliver exceptional work while genuinely caring about their customers, I would recommend this team without hesitation. They are not only outstanding professionals but great human beings as well. (Attached Kitchen photo. But they did floors, bathroom, closets, all of it was phenomenal)
If not for some minor issues, I would have rated them 5 stars. One of the drawers tracks wasn't attached, a couple of door handles are off center, and one of the door panels is cracked already ( though haven't addressed with them yet, to be fair). Multiple issues with the main island, but resolved. Dustin and Gary were easy to work with on most issues. Would recommend again though.
Dustin and his team were absolutely wonderful to work with. Considering the circumstances for needing them were so unexpected they certainly made the situation bearable. Would definitely recommend them!
Servpro Navarre was out here within 30 minutes of our emergency. They cleaned and got the equipment set up extremely quick and break down was even faster. It was like they were never even here, which is a good thing in this industry in my opinion!
We had a mold issue and needed to replace our kitchen cabinets, we decided to expand it into a remodel. The clean up was efficient and professional. Dusten and his crew at Carter Restoration of Escambia Country did the remodel portion. Dusten did an EXCELLENT job working with us and designed our kitchen to look better than we could have imagined. Thank you to Dusten and Gary and all for doing such an amazing job for us!
