Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Escambia County
Our Google Reviews
(850) 466-3089
5.0
(36 reviews)

Service Areas

Pensacola, FL | Cantonment, FL | Century, FL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Escambia County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Anyer, Ricardo and Andreina, were absolutely amazing! They took very good care of things and were such a pleasure to work with. I cannot thank them enough for their generosity and compassion for the work they do.

Miranda Mcgowan

So we had a water heater blow a seal and flood our condo while we were out of town. When it was discovered I called the Bay County ServPro professionals. They responded with urgency and great concern. Once they obtained the information they needed they jumped on the situation. They sent their water removal team immediately and removed all of the water from the floor. Dispersed the air scrubbers and dehumidifiers which began to get the moisture out of the walls. This morning they’re amazing team of packing professional professionals show showed up ready to take on the packing up of all our stuff. The ladies worked with me efficiently and swiftly to determine what could be cleaned and what could not be cleaned and packed a very large moving truck to go to their warehouse. I can’t say how much I appreciate their professionalism and sincere consideration for getting this massive undertaking. The ladies and gentlemen worked super hard for a solid 9 hours straight rapping and packing up all our stuff. I couldn’t have done this without their guidance and professional attitude. From the ladies in the office to the hard workers at the job site I thank you. We still have demo to go but I am quite sure that they will meet my expectations. Thank you so much my new found friends from ServPro!! ¡¡Dios te bendiga y muchas gracias!! 🙏🏻🍻

Sid Y.

Anywr, Andreina y Jose Leonardo They were very nice and professional. Everything was put back the way we wanted it and it was clean when they were done.

Sadie Johnson

Trevor was excellent. His professional manner, communication, and dedication to getting to the root of our problem made it clear he is committed to providing outstanding service.

joe cool

Anger, Ricardo, Andreina & Jose did a great job unloading our furniture.

Dana Gray

Anger Ricardo andreina and tem No one speaks english

William Price

Anger Ricardo andreina and his team. Fast, very friendly, anger perfect communication. And Ricardo use of translation app.

Ricky Jensen

Thank you annyer Ricardo andreina and all the Servpro staff who did the Pack Back for my house. They were careful and attentive and did everything I asked. ( except put everything back for me!) Thanks again so much!

Betsy Voorhies

Our mitigation team was Trevor and Josh and they were FANTASTIC. They were so kind, so professional, and they answered every question we had and made sure all our concerns were addressed. They did a great job and were very happy with their work.

Kelly Rash

About Us

About Us

SERVPRO of Northwest Escambia County is Here to Help in the event that Fire, Water, Mold, or Storm Damages affect your home or business.  As a member of a network of over 1,700 franchises nationwide, SERVPRO of Northwest Escambia County is equipped to handle your clean up and restoration needs, no matter the size of the loss.  Our team undergoes continued training with nationally recognized organizations, including the IICRC, and has extensive experience cleaning and restoring buildings in our community.

Owner of SERVPRO of Northwest Escambia County, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the communities of Escambia County with exceptional customer service and detail oriented services during their time of need.  Kyle has worked in the insurance and restoration industries for many years, has a wealth of knowledge and experience pertaining to mitigation and reconstruction, and has been an owner in the SERVPRO franchise system since 2012.



If your home or business suffers damages from fire, water, or mold, know that SERVPRO of Northwest Escambia County has the knowledge, training, and experience to help make it "Like it never even happened."  For more information about the services we offer, give us a call, We're Faster to Any Size Disaster.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Northwest Escambia County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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