Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Naples / Marco Island
Our Google Reviews
(239) 302-5700
4.9
(188 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage cleanup in Naples and Marco Island is a health emergency, not a routine mop-up. SERVPRO of Naples/Marco Island responds 24/7 to toilet overflows, blocked laterals, main-line backups, and Category 3 (black water) intrusions for homes and businesses across Naples, Marco Island, and nearby Southwest Florida communities.



Avoid contact with the water, keep people and pets out of the area, and do not use household vacuums or fans that can spread contamination. Our technicians extract contaminated water and waste, protect unaffected rooms, remove porous materials when required, clean and sanitize affected surfaces, and dry the structure thoroughly before re-entry.



Heavy Florida rains and aging plumbing raise backup risk for residential and commercial properties. Call SERVPRO of Naples/Marco Island for emergency sewage cleanup and black-water remediation in Naples and Marco Island as soon as a backup is discovered.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very helpful and accessible

Cathy jones

The passion and compassion that servpro provides for their customers is unmatched by anyone else. Jayson who is one of the representatives I have had the pleasure of meeting just shows genuine care for your well being and wants to make sure your needs are met when unfortunate disasters hit.

Jordan Richards

Jason hands down is the easiest to deal with when it comes to a disaster. Extremely punctual and on time. Great doing business with you guys!

Gannon Gifford

Serve Pro was excellent taking care of our water damage!! Fast, efficient and communication and follow up was outstanding! I wish all of the many service companies here in SW FL held themselves to ServicePro of Naples standards!!

Found Objekt

I had an exceptional experience with Servpro of Naples. I can recommend this company without reservation. Shout out to Stephen Howard or Servpro PM!

Ann D

We had never needed water and mold restoration until we had our bathroom ceiling dripping water from our A/C units drip pan overflowing. When we checked our linen closet we found black mold. Called SERVPRO and George came and gave us an estimate on what they would have to do. We can not say enough about his crew of Jesus, Carlos, Robert and Shawn. Very professional and courteous. Would highly recommend.

Brad Whitmore

The crew at Servpro are incredible. Steve made getting the estimate super easy and John and Shawn were incredible workers. They did a great job at removal, disinfecting, and explaining everything they were going to do and what they found. They were also very efficient.

Lisa Bunce

Stephen, Sean and Justin were amazing for us this weekend! We had a bullet go through our lanai hurricane proof doors and glass was all over our lanai floor. They answered our call about clean up and boarding up the door on a holiday weekend and came through for us! Thank you for having such professional and caring people that not only took time to make sure we were happy but the amount of care and effort they put in to make sure all the glass was cleaned up and the wood was mounted perfectly. If I could give 10 stars I would!

dan harty

Hernan was great! Can't say enough good things about him. He was responsive knowledgeable and took time to explain the process. We are so happy with his service.

Allison Jaccard

About Us

While we have been proudly serving Naples and Marco Island for years, our success in the restoration industry is a direct reflection of our commitment to our customers and their satisfaction with every job that we do. We have inspired loyalty within our ranks, and many of our upper management and technicians have been with our company since we first opened our doors. Our owner Michael Panster ensures that no technician or member of our team goes into the field without extensive training and education in their specific niche of the industry, often extending beyond the qualifications and requirements to obtain their IICRC-Certifications, which is the organization responsible for quality standards and training through the restoration and recovery industry.

Though we have so many great attractions throughout our area that can draw people in like the Naples Zoo, The Baker Museum, and the Ten Thousand Islands National Wildlife Refuge, we know that the greatest attraction to our area is our sprawling beachfront and sunny climates. With such a densely populated area with homes, condos, apartments, businesses, and municipal properties, we stay ready 24/7 for all potential emergencies and disasters that could affect your home or business.

As a locally owned and operated team, the same communities we serve every day are the ones that we live in too. We give back every way that we can to help better these communities, its people, and to help those in need far beyond disaster relief. Not only do we work with many of the associations and Chambers of Commerce throughout the area to maintain an understanding of the needs of local business and properties, but we also help with direct involvement in local fundraising and awareness drives for the MS Society and Creutzfeldt-Jakob Disease Foundation. We also support organizations like Big Brothers Big Sisters as board members and other projects where our time and resources can benefit Naples and its surrounding areas.

We know that disasters can strike at any time, and our SERVPRO of Naples / Marco Island team is ready to help in any way that we can.

Michael Panster, Joshua J. Marazzito
Michael Panster, Joshua J. Marazzito
Owners of SERVPRO of Naples / Marco Island

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test