Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lakeland
Our Google Reviews
(863) 646-4213
4.9
(78 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

If you were to look up sewage in your dictionary, you'd learn that sewage is used water. So, whenever a toilet is flushed, or a shower used, or when home appliances are run, like the washing machine and dishwasher, used waste water is produced. It goes from our homes through our pipes and into local sewage facilities. 

At least, that’s how it’s supposed to work. 

Sewage is designed to move in one direction, from your home to the sewage plant. Unfortunately, the messy reality is, sewage doesn’t always follow that pattern, sometimes it comes back up into our homes and businesses.

Sewage should be considered unsafe and contaminated — it’s very dangerous stuff; it may contain bacteria and viruses that could cause serious illness.  

Cleaning sewage requires resolve, the right tools and skills. Our Charlotte area SERVPRO team has the training and tools to address sewage clean-up with safety and precision. We serve local Lakeland, FL areas such as South Lakeland, Griffin, Dixieland, North Lakeland, Polk County, and Grasslands.

So, don’t risk it! Call us and let us help you, (863) 646-4213

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Moved into my place on Thursday & had refrigerator leaking water in the kitchen, laundry, hall, & dinning room. Kyler & Shawn & team provided excellent service - they came out immediately putting out fans/blowers & dehumidifier, eventually removing some flooring as needed & checked in daily. Even noted my dryer hose needed cleaning while checking behind it for water damage. Excellent service, kind & knowledgeable. Highly recommend!

Jo Green

We were having what we thought might be a mold issue at our office, and I got Robert’s number from my mother, who has used his services in the past. I called him, and he immediately picked up and headed straight to our office! I was blown away by how quickly he responded and how friendly and professional he was throughout the entire process. It’s not every day you get service like that! We will definitely be recommending him to others. Thank you so much, Robert! We truly appreciate you! 🤍

Elizabeth Stitzel

Worked with Serv Pro for 2weeks. Had very good experience, we had hot water tank leak & Serv Pro worker Kyler was great to work with. He kept us informed by phone & text when coming to our home. Kyler is very professional, prompt & tidy with the work he & his crew did for us. They had rip up flooring & dry out where water had leaked. Very pleased and will be glad to refer company to anyone who may need them. In this day & time customer service is hard to find but we received it Thanks Kyler.

Rhonda Brockwell

I highly recommend ServPro of Lakeland! They were the ONLY restoration company (out of 4 that I contacted) that took the time to physically come to my property and evaluate the cigarette odor problem before giving an estimate. Not only did Robert take the time to explain various options, but then they worked around our (crazy) schedule to coordinate the treatment. I don't think you could find a better restoration company to work with!

Julie Roberson

Servpro of Lakeland has helped us out in so many ways throughout the years: post-hurricanes, kitchen floods from a plumbing issue, and most recently, the cleaned the grout throughout our home, and our large rugs. They did an AMAZING job for a very reasonable price and put everything back in its place like they had never even been there. We wouldn’t use anyone else!

donna mcwilliams

So happy with the results and quick turnaround. We needed our carpets cleaned with only on days notice and the Lakeland Servpro team delivered. Thank you!

David Swegle

My parent's winter home in Lakeland suffered water and mold damage when the AC unit backed up and sent lots of humid air into the home. After getting a two estimates, we chose ServPro because the price was better and includes a third-party environmental report at the end to verify the conditions are safe and healthy again. Robert and his team communicated clearly with us and coordinated well with our local representative (we're in Maryland). They also took a lot of pictures for us that we can use with our insurance claim. When the initial post-remediation test still showed some issues, they came back in to complete additional work at no additional cost. The second test passed and we were provided with all the photos and reports. Working through a process you don't understand, with people you don't know, and when you can't be onsite... is nerve wracking to say the least. ServPro of Lakeland made it comfortable and trustworthy.

Whitney Hahn

We had to have remediation due to a dishwasher leak. We had a few companies look at the job and give us estimates, and we spoke with friends. The feedback we got on SERVPRO was positive, so we contacted them. Robert Lay came out to see the job. We liked his attitude, plus their estimate was the most reasonable. Shawn and the team started the work on February 17th in the afternoon. They moved out our furniture and set up the plastic sheeting. The following day, they demolished the kitchen cabinets, removed the living room carpet, took down the lower half of the dividing wall between the two rooms, and installed several air scrubbers. Everything was thoroughly wiped down over the next few days, and they checked in daily to ensure the machines were functioning properly. On the 26th, the hygienist came out to retest, and Shawn came to meet with him, which he was not required to do. The next day, we learned we had passed with flying colors! The job lasted 10 days and was painless (aside from the sound of the scrubbers which couldn't be helped!), thanks to the SERVPRO team who were thorough, responsible, friendly, and helpful! We would HIGHLY RECOMMEND them!

Sandra Mohabir-McKinley

So happy with our tile cleaning service from ServPro! Between the kids and the dogs, I never thought we would see the original grout color. I tried everything, every cleaner, every machine imaginable and nothing worked on the grout. ServPro saved the day and within a few hours my floors looked brand new!! Thank you ServPro

Jenelle Grabowicz

About Us

For over 40 years SERVPRO of Lakeland has been serving Lakeland, FL and its neighboring cities. Through experience and compassion we have gained a reputation as the premier water, fire, and mold remediation service in Polk County, FL.

SERVPRO of Lakeland specializes in the restoration, cleanup, and mitigation of your home or business that may have succumbed to mold, mildew, water, fire, smoke, or flood. We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on honest and affordable inspections for mold, lead, and other potential hazards within your home. We offer a dedicated carpet cleaning service that will be relentless in eliminating any stain that might dull your carpets or tile. “Like it never even happened" is our motto, and we aim to achieve this on any water loss, smoke damage, or black mold issue that may plague your property.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. The relationships we have developed with insurance companies create an easy work environment within your home that makes claims efficient and worry-free. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lakeland. Our team services areas near Lakeland including Grasslands and Griffin, FL. 

We really appreciate your business and would be happy to assist you with any problem 24/7.

Call (863) 646-4213 today to find out why so many people keep using SERVPRO of Lakeland for their restoration needs.

Owner of SERVPRO of Lakeland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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