Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Jacksonville Northwest helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Jacksonville Northwest is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
We were fortunate enough to have a great team come out to service our home. Tim explained what he would be doing. He went above and beyond. Very knowledgeable. Darren and KT were hard working and efficient. They all respected our home. They were courteous and friendly. Will and ,I believe it was Maurice where very professional and assured us of a job well done. The first phase of their process is complete. I’m hoping they will return to restore the area to its original condition. Thank you Joanne and Bill
I used Servpro of Jacksonville NW due to my washer overflowing and flooding my laundry room and adjoining hallway. The flooding ruined my LVP flooring. We were blessed to deal with Alyssa who was at our house within an hour of our insurance company contacting them about our issue. She was a calming factor for us during a time when we were still in shock. I couldn’t ask for a better advocate on our behalf especially when it came to dealing with our washer repairman. She knew just what to do while it was hard for us to even think. The Servpro crew came in and got things moving in the right direction so quickly. Their follow-through and follow-up made us feel very valued by them. In a crisis, you learn who you can count on and this company earned my complete trust. I pray I don’t ever have to call them again, but if anything catastrophic were to happen, they would be the only call I will make. I am grateful. UPDATED 09-17-2024: This is the second time within a month that I have written a review of this company. I have NEVER done that before, but I could not let this go without sharing this. After the Servpro team had already completed their part of my emergency repair project, and owed me no further attention whatsoever, I ran into an unexpected issue as I was putting things back in place. I really didn’t know who I should call, but I knew if I just called Alyssa, she could at least point me in the right direction. I knew I could trust her guidance. This company had every right to hear my issue and send me somewhere else, but instead, they actually came to my house the very same day I called them. I was not expecting that and I was blown away. Alyssa and Ella came to my house, and again, made us feel like “we got you”. They didn’t just resolve my issue, they went above and beyond to make sure we were taken care of and completely back to functioning like we were before our emergency damage. They would not leave until they fixed and tested issues that were totally my responsibility, issues that I was having difficulty with. I cannot begin to tell you the blessing that these two are to me and my wife. I was at a road block and they handled it like it was the best part of their day. They are such positive, happy people and a joy to be around. Even my over protective dog felt at ease, which says a lot. I am truly thankful for a company like this that allows and supports game changers like Alyssa and Ella to truly care about their customers way beyond the services they are called to provide. Thank you, from the bottom of my heart!
Serv Pro did an exceptional job in remediating our ac water leak. All personnel were professional and explained in detail all of the processes involved with the cleanup. I would strongly recommend them to anyone.
SERVPRO team did a phenomenal job! From the estimate to the installation was easy and the installation technician was clean and professional! If I have any issues with restoration services, I will be using SERVPRO again.
Pete at SERVOPRO is amazing! The team here is honest, hardworking, attentive, and great at communicating. While shopping around and getting quotes to remove and replace a damaged bathroom ceiling, SERVPRO was the only company that really assessed the damage and what’s causing the damage. In the past, I’ve had maintenance people make me feel uncomfortable in my home when I’m by myself so professionalism is very important to me. Pete is very professional and I never had to worry about that with him. Would HIGHLY recommend Pete and Servpro. Thanks!!
Thank you to the SERVPRO team for renovating our rental property shower on such short terms & in a timely manner to be able to have the home ready for another tenant. Photos are before & after. We are extremely happy with the results.
After discovering a flooded house due to a ruptured faucet, a frantic call produced a very caring and capable ServePro team. We experienced nothing but professionalism and competency through the complete reconstruction with all employees and subcontractors. As the commercial says "It's like it never even happened". Three thumbs up!!!
Pete and his team were absolutely wonderful. From day one they were caring, polite and very understanding about the needs of their customer. I will highly recommend this company.
I had an excellent experience from estimate through job completion. The team was professional and efficient. My house had been vandalized by squatters and tenants who left filth throughout the house especially in the bathrooms and kitchen.
