Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jacksonville Beach / Ponte Vedra
Our Google Reviews
(904) 246-6118
5.0
(115 reviews)

Service Areas

Jacksonville Beach, FL | Ponte Vedra Beach, FL | Mandarin, FL | St. Johns, FL | Atlantic Beach, FL | Nocatee, FL | Julington Creek, FL | Fruit Cove, FL | Neptune Beach, FL | Palm Valley, FL | Bartram Park, FL | Durbin Crossing, FL | Ponte Vedra, FL | Marsh Landing, FL | Rivertown, FL | Sawgrass, FL | East Arlington, FL | Silverleaf, FL | Mayport, FL | Pablo Creek, FL | Jacksonville, FL

Why Choose SERVPRO® for Sewage Cleanup?

When a sewage backup affects your coastal Ponte Vedra or Jacksonville Beaches property, fast and professional cleanup is essential. Our highly trained SERVPRO technicians are prepared to respond immediately to any sewage cleanup emergency. We have the expertise, protective equipment, and specialized training required to safely remove contaminated water, sanitize affected areas, and restore your home or business to a clean and healthy condition.

At SERVPRO of Jacksonville Beach / Ponte Vedra, we use advanced inspection tools and extraction equipment designed specifically for handling sewage damage. Our team works quickly to identify how far contaminants have traveled and remove all affected materials safely and thoroughly.

Throughout the process, our technicians monitor and document every stage of drying and sanitation to ensure your structure is restored properly and meets strict health and safety standards. This careful daily monitoring also helps prevent microbial growth, lingering odors, and other secondary damage that often follow sewage intrusions.

When you need reliable, efficient, and safe sewage cleanup, SERVPRO is here to help!

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Adonis, Bryce and Matt are very professional, very knowledgeable and fast

Alonzo Wilson

Adonis & Dawson we’re Dispatch to a Flood on the 3 rd floor of a 3 story Medical Office Building- B to be exact! They both communicated with me during their commute. They arrived on scene and immediately began extracting water with their equipment! Before you know it, they were putting their fans out and we were going home. Great teamwork by everyone with Servpro thank you guys for everything. Charlie Park with Plant Facilities Baptist Medical Center Nassau 🏥👨🏼‍🔧

Leslie Owens-Park

Thank you Team Rachel, Stephanie, Lauren, Erek and Kyle (affectionately referred to as Karl)! You all made this very stressful cleanup bearable. This team was always prompt and communicated arrival and departures ahead of time which I greatly appreciated. They found items in the hoard I truly never thought I’d see again bringing tears to my eyes. They cleaned and disposed of items no one should have to deal with and endured days of horrific smells sweating in the heat. I thank each of you for all your energy and hard work on this cleanup. Thank you all again!!!

Beth Karmeisool

Rachel, Kyle and Dawson are wonderful! They are so efficient and cheerful! Thank you very much!

Lauren Lowe Barry

These gentlemen did a wonderful job helping me with some water from the ac: erek, ethan, eli, adonis and kyle. They came every day to check on things, adjust, and explain the process. Left their workspace spotless. Highly recommend!

Lisa Daugustine

On July 26, 2026, we had a tree fall on our home during a severe wind and rain event. The tree broke through the roof, allowing rainwater to enter a Jack-and-Jill bathroom. After getting the roof cleared enough to install a temporary tarp and removing as much water from the affected area as we could, we contacted our insurance carrier the following day. Once we were able to speak with our adjuster, he contacted ServPro, who quickly got in touch with us. Ray from ServPro arrived promptly to assess the damage. He performed a visual inspection, checked for moisture penetration, and contacted a mitigation team consisting of Adonis and Sabrina. They arrived quickly and did a fantastic job removing the damaged bathroom ceiling, covering the exposed area, removing debris, treating the area to help prevent mold and mildew, and thoroughly drying everything out. Before they left, they cleaned up the work area as well as any areas they used to enter and exit the house. They left a fan in place to dry any remaining moisture and walked me through all of the work they had completed. Another ServPro team also came out to redo the tarp and secure it until the roof repairs can be completed. We're very pleased with the work ServPro did during this very challenging time for us. Thank you again to Ray, Adonis, Sabrina, and the tarp team for a job well done.

Carlton Pringle

Matt, Adonis and Erik were prompt and professional and answered all of my nervous Nellie questions with patience. I was worried my floors were going to need to be ripped up, but instead of “overcharging and servicing” they were very honest and said they didn’t think it was necessary until they tried a different route, which was much more cost effective. Anyone who isn’t trying to upscale or upcharge a service and fixes the problem is truth worthy and worthy of anyone’s business. Thanks guys!

Andrea Wilson

Rachel K. And her team of Kyle and Erek did a tremendous job cleaning every surface of our musty smelling old garage. The space is like new and we can finally make use of it again. Can’t say enough about the great work and project management by Rachel. She arranged to have our ducts cleaned throughout the house too and that turned out fantastic. Big improvement in the overall air quality and HVAC efficiency since the cleaning. Really worth the money for the SERVPRO services we selected very reasonable and highly recommend the quality work and professionalism.

Jeffrey Terando

Lauren B and her team are amazing! Very personable and knowledgeable. Definitely recommend!!

Angi Mansfield

About Us

SERVPRO of Jacksonville Beach/Ponte Vedra understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jacksonville Beach/Ponte Vedra specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jacksonville Beach/Ponte Vedra can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jacksonville Beach/Ponte Vedra.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Owners of SERVPRO of Jacksonville Beach / Ponte Vedra

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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