Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fernandina Beach / Jacksonville Northeast
Our Google Reviews
(904) 729-2401
4.9
(95 reviews)

Service Areas

Yulee, FL | Fernandina Beach, FL | Jacksonville Northeast, FL | Amelia Island, FL | Blount Island, FL | Nassauville, FL | River City, FL | Oceanway, FL

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Call SERVPRO of Fernandina Beach/Jacksonville Northeast 24/7 at 904.729.2401 so we can mitigate sewage-related damage. If sewage comes into contact with furniture, carpet or other belongings, the sewage eats away at contents and will get worse if not attended to quickly. We serve Nassau and Duval counties and will get there quickly. We will remove remove and decontaminate any sewage-contaminated contents.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Wonderful Rachel, Kyle, Adonis are fabulous! And friendly.

Lauren Lowe Barry

ServPro is a great company if you need restoration services. My rep was absolutely professional and kept me informed on the process of drying my home. He also helped me with speaking to my insurance company. They are a one stop shop as the remove water damage and can restore your home. They are great if you need emergency services, they had a team at my home the same day I called. Tge only issue is they are pricey, but you get what you pay for. Maybe ask for an estimate before getting services 😅. However, I still highly recommend them. They are experts at what they do!

KeArra Robinson

Rachael, Lauren, and Magdalene have been fantastic, respectful, and thorough. The house looks wonderful. My husband thought I cleaned it, ha ha ha. I appreciate everything Servpro has done thus far and wish I could have these ladies come once a month. They are absolutely fabulous, and I recommend the Service to anyone needing restoration and cleaning. Sincerely, V. Potts

venus Addison-Potts

I had the pleasure of working with Rachel K. She goes ABOVE AND BEYOND to fix any situation that gets thrown her way! She’s polite, a hard worker and a pleasure to chat with!

Melody Myers

When I walked into my brand new preschool the day after Hurricane Debby, I was devastated. But, Servpro arrived within an hour and not only were they friendly, they explained everything in great detail and had my two classrooms completely dry, clean, and ready to go for school the following Monday! I could not ask for better service. Thank you so much!

Donna Ferreira

Great service!

James Walker

Servpro was a great company to work with from beginning to end! We had a water leak from an upstairs toilet that poured into 3 surrounding rooms and through the downstairs office. Their team was prompt, professional and kept us in the loop through the entire process. I hope we don't have to deal with another water loss but if we do I will definitely be working with them again!

Ashley Powell

My experience with SERVPRO was excellent. My technicians, Alyssa and Tiffany were knowledgeable, professional, courteous, and very respectful of my property. I would highly recommend SERVPRO to anyone who is in need of restoration. Excellent team work to include both office staff and technicians! Thank you !

Mindy Thompson

My husband and I had a terrible water leakage in our garage where water had sprayed all over the lower section of the walls around and behind our HVAC units and water heater. This led to a major black mold problem in this entire area. We hadn’t been able to see this because of having so many things stored in front of that entire area. Once I saw the wet wall in the laundry room we then found the disaster in the garage. Jeremy and Oney with SERVPRO of Fernandina Beach were the experts who did a remarkable job of “restoring it like it never even happened.” I highly recommend this business!

Carol Murray

About Us

SERVPRO of Fernandina Beach/Jacksonville Northeast understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Fernandina Beach/Jacksonville Northeast specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Fernandina Beach/Jacksonville Northeast can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Fernandina Beach/Jacksonville Northeast.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Owners of SERVPRO of Fernandina Beach / Jacksonville Northeast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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