Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown and North Pensacola
Our Google Reviews
(850) 466-3076
4.9
(127 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown and North Pensacola we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I came home from work to a leak in the attic draining water down into the walls and my AC closet. I bought this house (first time homeowner) less than a week ago, so to say this was stressful and extremely upsetting is an understatement. I had no clue what to do or who to call. I ended up finding ServPro and called their emergency line, and Trevor handled everything from there. He gave me step by step instructions, let me know multiple times that he’s here to make this as easy as possible for me, and kept my best interest in mind the entire time! It’s only been a few hours into this whole experience, but I already feel the stress lifting. I can’t thank Trevor and ServPro enough for the quick and empathetic action!

Noah Nava-Piña

I am very grateful that we called SERVPRO of Downtown and North Pensacola to respond to our family crisis! The house was flooded with water everywhere and we were all overwhelmed. Trevor and Austin arrived and immediately went to work to stop the issue and began mitigating the terrible situation. I can tell you that they took the time to explain everything and the options for moving forward. I know that they had numerous crises happening with other folks but you could not tell it. Trevor particularly acted like we were his only customer and like it was happening in his own house. That really made such a huge difference through the entire flooding event. I can also tell you the mitigation took a little over 2 weeks and that another entity applied pressure to do the project another way, but Trevor and others on his team like Tony knew it would cause great harm to us later by cutting corners. If it had not been for SERVPRO of Downtown and North Pensacola we would have been in a much worse situation than the terrible crisis we already faced, because it would have caused harm to us in the future. I need to say again that I am extremely grateful for this team and their care in walking us through a terrible event. We were treated like you would be in a close family. Thank you SERVPRO of Downtown and North Pensacola.

Phillip Henderson

Quick response to handle our situation. Members of the Servpro team discussed their plan in detail, we're courteous, cautious around the furniture and professional in handling our situation. Highly recommend this company if you need the various forms of water damage or restoration.

Dennis Nordstrom

Excellent! First class customer service every time. I would not think of calling anyone else,

karen spicer

Stephen David B. and Austin offered great professional services highly recommended

Brian Channell

Servpro did a great job mitigating water damage and clearing the house to install new floors. Anyer and Ricardo were fantastic to work with.

Andrew Gray

Jairo and Darien, Ricardo and Anyer did a good job cleaning and handling our fire damage at my shed.

Sheila Bowden

Jairo, Ricardo and Anyer Bello. They did a great job

Thomas King

Anyer and Ricardo they were outstanding. The crew was like a machine ! No one sat around everyone new what to do no playing! Thanks for outstanding Job!! DAVE AND Renee They packed us out!!

Renee

About Us

SERVPRO of Downtown and North Pensacola is your locally owned Full Service Mitigation Company. We specialize in Cleaning. Restoration. Construction. As a member of a network of over 2,000 franchises in the United States and Canada, SERVPRO of North Pensacola is equipped to handle residential and commercial damages of all sizes.  Our team undergoes continued training with nationally recognized industry organizations, including the IICRC, and has extensive experience cleaning and restoring property damages in our community.

Owner of SERVPRO of North Pensacola, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the Pensacola community with exceptional customer service and detail oriented services during their time of need.  Kyle has many years of experience in the insurance and restoration industries, and has been an owner in the SERVPRO franchise system since 2012.

SERVPRO of North Pensacola is a proud member of many local organizations, including the Pensacola Beach Chamber of Commerce and the Greater Pensacola Chamber of Commerce.  Our team takes pride in living in and serving our local community, including volunteer work with the Ronald McDonald House and Absolutely Incredible Kid Day.

If your home or business suffers damages from fire, water, or mold, know that SERVPRO of North Pensacola has the knowledge, training, and experience to help make it "Like it never even happened."  For more information about the services we offer, give us a call.  We are available 24 hours a day, 7 days a week, and look forward to being of service to you and your property in your time of need.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Downtown and North Pensacola

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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