Meet Our Team

Josh Marazzito is one of the owners here at SERVPRO and a key part of what makes our franchise run strong. While he tends to keep a low profile, Josh plays an essential role behind the scenes, overseeing business operations, supporting the team, and helping to make sure everything runs as smoothly as possible.

He brings a steady, thoughtful approach to leadership, and is deeply committed to creating a work environment where people feel supported and equipped to do great work. His behind-the-scenes efforts help ensure that our crews can show up ready to respond when it matters most.

Josh is proud to be part of a locally owned and operated business that helps people recover from unexpected damage. And even more proud of the team who shows up every day to make that possible

Owner/President - Meet Mike, the dedicated owner of SERVPRO franchises, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.

Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale areas.

Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.

When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.

Meet Frank, our Vice President of Operations at SERVPRO^®;. With two decades of experience in the restoration industry, Frank's expertise spans water damage, fire damage, mold remediation, and reconstruction services.

Frank's journey within SERVPRO exemplifies his dedication to growth. He's climbed the ranks, starting as a Crew Chief, and now serving as Vice President of Operations. Under his leadership, our SERVPRO team has expanded to nine locations across Florida, becoming the largest SERVPRO branch in South Florida.

Frank's commitment to honesty, loyalty, and exceptional customer service has been instrumental in the company's success. He has cultivated relationships with clients, mentored managers, and implemented innovative policies.

Today, Frank remains unwavering in his mission to help individuals and businesses recover from unexpected disasters, making SERVPRO the trusted choice for restoration services.

Devin Raffensperger assesses water damage calls, coordinates equipment deployment, and manages restoration teams for SERVPRO of Cape Coral South across Cape Coral, Fort Myers Beach, and Sanibel Island. As General Manager, he ensures efficient service delivery for both residential and commercial clients facing unexpected property damage. Devin's leadership is key to responding effectively to emergencies throughout the Cape Coral area.

His core competencies include rapid water damage mitigation, thorough fire damage cleanup, and meticulous mold remediation. Devin also coordinates comprehensive storm damage recovery and addresses complex smoke damage scenarios, understanding the unique challenges of coastal properties. He provides essential restoration services, helping homeowners and businesses in Cape Coral and its barrier islands recover from disasters and restore their properties.

Owner/VP of Marketing - April, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO^®;.

Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career. April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry.

In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships.

Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO.

As the Director of Construction Operations for SERVPRO of Cape Coral South, Dan Coen is a key figure in the restoration of properties across Cape Coral, Fort Myers, and the broader Lee County area. He meticulously manages all reconstruction projects, from initial assessment to final completion, ensuring that every home and business is rebuilt with integrity and precision after experiencing damage. Dan's expertise is vital for effective recovery.

Dan brings a deep understanding of Southwest Florida's specific needs, including extensive experience with hurricane damage, water intrusion, and mold remediation common in the region. His dedication to excellence helps the Cape Coral South community rebound stronger, providing durable and high-quality reconstruction services that homeowners and businesses can trust.

As the Director of Construction Administration for SERVPRO of Cape Coral South, Stephanie George plays a pivotal role in managing the reconstruction of properties throughout Cape Coral, ensuring a seamless transition from damage to restoration. She brings extensive experience to homeowners and businesses in the southern Cape Coral area, overseeing every detail of the rebuilding process with precision and care. Stephanie's commitment to quality is evident in every project.

Her expertise is particularly crucial in a coastal city like Cape Coral, which is highly susceptible to hurricane damage and water intrusion. Stephanie excels at coordinating complex rebuilds, ensuring structural integrity and timely completion for properties impacted by severe weather. She is dedicated to helping the Cape Coral South community recover and rebuild stronger, providing peace of mind to those affected by disaster.

Carolina keeps our internal systems running smoothly and our team is supported behind the scenes. As Vice President of Admin Operations, she oversees the administrative side of the business, from process development and training to compliance and team coordination.

With a strong background in leadership and organization, Carolina helps create the structure that allows our team to work efficiently and effectively. She’s deeply involved in streamlining workflows, solving problems, and making sure everyone has what they need to succeed.

Carolina brings a thoughtful, people-first approach to her work and plays a big role in shaping the culture and stability of our franchise.

As National Commercial Account Manager, Jake Wilson is a vital asset to SERVPRO of Cape Coral South, specializing in comprehensive commercial restoration services. He is deeply invested in the economic health of Cape Coral South, providing expert guidance and support to businesses facing disaster. Jake’s expertise spans from developing proactive plans for storm damage and water damage to orchestrating efficient recovery from fire damage. His commitment ensures that commercial clients receive prompt, professional attention, helping them maintain continuity and peace of mind in challenging times.

John Malloy leads our reconstruction team with the kind of experience and leadership you want when it’s time to rebuild. As Construction Superintendent, he manages scheduling, coordinates crews, and keeps projects moving from demo to final walkthrough.

With a background in both residential and commercial construction, John knows how to handle challenges on the job site and keep things running efficiently. He’s detail-oriented, dependable, and always focused on delivering results that meet SERVPRO’s standards and the customer’s expectations.

When it comes to putting homes and businesses back together, John is the one making sure it all comes together the right way.

Steve Rone brings years of hands-on experience to his role as Construction Project Manager. He’s responsible for overseeing rebuilds from start to finish by managing timelines, coordinating subcontractors, and making sure each job meets SERVPRO standards.

Steve’s the kind of person who thrives under pressure and knows how to keep things moving, even when surprises pop up. Whether it’s a residential repair or a full commercial reconstruction, he makes sure the work gets done right and the client stays informed every step of the way.

Known for his reliability and attention to detail, Steve plays a big role in helping our customers move forward after damage. If there's a rebuild happening, chances are Steve's the one making sure it all comes together.

Erika connects our team with the people and organizations we serve. As Business Development Specialist, she focuses on building relationships, creating partnerships, and finding ways our team can support the community before, during, and after disaster strikes.

With 25 years of experience in insurance claims handling, Erika brings a deep understanding of the restoration process from the customer’s perspective. She uses that knowledge to help bridge the gap between clients, insurance carriers, and our team, ensuring projects move smoothly from start to finish.

In addition to her insurance expertise, Erika supports marketing coordination efforts, working closely with our operations team to keep our services top of mind in the community. Her people-first mindset and passion for service make her a trusted resource for both customers and partners.

As Regional Account Manager, Business Development, Amy Johnson leads SERVPRO’s efforts to build strong relationships and deliver exceptional service across multiple markets. With a deep understanding of restoration, customer care, and community partnerships, Amy plays a key role in helping businesses prepare for and recover from unexpected property damage.

Amy works closely with local account managers, property managers, insurance professionals, and commercial clients to ensure seamless communication and reliable support. Her proactive approach and commitment to excellence help strengthen SERVPRO’s reputation as the trusted leader in cleanup and restoration throughout the region.

SERVPRO of Cape Coral South relies on Cameron Johnson as its Project Manager for every water damage and fire restoration call across Cape Coral, Pine Island, and other Lee County areas. Cameron plays a crucial role in coordinating the swift response teams, ensuring that properties are assessed quickly and restoration plans are put into action without delay. He is the central point of contact for clients, guiding them through the recovery process after property incidents.

Cameron's expertise encompasses comprehensive water damage restoration, fire damage repair, and thorough mold remediation. He is also adept at handling various storm damage scenarios and eliminating smoke damage odors. His methodical approach ensures that properties in Cape Coral South are returned to their pre-damage condition, providing peace of mind to local businesses and families.

For Cape Coral homeowners facing unexpected water damage or the aftermath of a fire, Stephen Howard is the Project Manager at SERVPRO of Cape Coral South who handles the response from first call to final walkthrough. He coordinates all aspects of property restoration, serving communities throughout Cape Coral and nearby areas. Stephen ensures that every project, from initial assessment to the final touches, is managed with precision and a clear focus on customer satisfaction, helping local families and businesses recover swiftly.

Stephen's core competencies include expert water damage restoration, comprehensive fire damage cleanup, and meticulous mold remediation. He is also adept at addressing storm damage and the lingering effects of smoke damage, utilizing advanced techniques and equipment. Stephen is known for his ability to navigate the unique challenges presented by property damage in the Cape Coral area, providing essential restoration services that help homeowners and businesses rebuild and move forward.

When a water line bursts in a Cape Coral home, Jorge George at SERVPRO of Cape Coral South is the Project Manager who coordinates the immediate response. He serves the Cape Coral South area, including sections of Fort Myers and Pine Island, ensuring that residents and businesses receive prompt and thorough restoration services. Jorge understands the urgency required when unexpected disasters strike, providing crucial support during stressful times. His role involves assessing damage, developing restoration plans, and leading his team to execute them efficiently. He is a familiar face to many in the area, known for his calm demeanor during emergencies.

Jorge's expertise spans water damage, fire damage, mold remediation, storm damage, and smoke damage. He is particularly adept at navigating the complexities of large-scale water extraction and drying, a common necessity in this coastal region. Whether it's a small residential leak or a significant commercial fire, Jorge ensures that properties across Cape Coral South are restored with precision. He helps property owners navigate the restoration process, minimizing disruption and returning their spaces to normal as quickly as possible.