Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hockessin / Elsmere
Our Google Reviews
(302) 992-0104
4.9
(68 reviews)

Service Areas

Wilmington, DE | Hockessin, DE | Newport, DE | Elsmere, DE | Greenville, DE

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Wilmington, DE: We Handle the Mess So You Don’t Have To

Let’s be honest—sewage backups aren’t just messy, they’re downright stressful. One minute your basement’s fine, the next, it smells like a clogged street drain in July. When that happens in Wilmington, whether you’re near Elsmere, Hockessin, or somewhere off Kirkwood Highway, SERVPRO is your go-to team for getting things back on track.

We’ve seen it all—backed-up toilets, flooded laundry rooms, and sump pump failures that turn your basement into a murky disaster. Our trained pros deal with Category 3 water (industry talk for the worst kind) using commercial-grade extraction, drying, and sanitation tools.

Think of us like restoration first responders: we assess, clean, disinfect, and dry every nook and cranny. We also know the quirks of Wilmington homes—like those charming brick townhouses with hidden crawlspaces or century-old plumbing that doesn’t always cooperate.

What sets us apart?

  • Local experience in Hockessin, Elsmere, and Wilmington
  • Fast, 24/7 emergency response
  • Industry-standard training (IICRC certified)
  • Deep knowledge of regional infrastructure and stormwater challenges

It’s a dirty job, but you don’t have to lift a finger—except to call us. When life hits the fan (sometimes literally), SERVPRO brings the calm, the clean, and the know-how.

Let’s turn that “ugh” into “ahh.” Call SERVPRO and find out how we can help restore your home—and your peace of mind.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a flood under our flooring which required us to move out of our condo. Anthony and the ServPro team did a terrific job putting in new flooring, baseboard and painting the entire condo. Anthony was a pleasure to work with and responded to my question patiently and quickly.

Catherine DiBonaventura

Water in the basement is never a welcome find, but the SERVPRO team handled a same-day emergency call quickly, professionally and calmly. Highly recommend!

Ashley Cline

Pam and Barb did a fantastic job in handling my water mitigation. They were very quick to get out there, resolve the problem, and continue to monitor it until everything was completely mitigated. I would highly recommend Serv Pro of Wilmington

Brett Youngerman

We had a very pleasant experience with Servpro. The gentleman who came to our house with an assistant was wonderful. I believe his name was Fernando. Thorough and respectful of our property. Would recommend them highly !

Jane Hopkins

I must admit first rate with every step. Please accept my sincere thank you from front office to me you came to my home !

Nick Imburgia

Servpro provided outstanding service in a prompt and professional manner. Under the leadership of Andrew, the team evaluated the situation and promptly addressed the situation. They communicated with me during the entire process. I highly recommend this company

Jack Minker

Very professional, they were all hard workers. Personable. Took care of the handling of things

nora mickowski

Today Servpro sent Fernando and Jeff to clean out the ducts in our condo. They arrived exactly on time and brought their equipment into our unit in no time at all. My wife and I were very impressed with their efficiency throughout the 4-hour process, and Fernando kept us informed at every stage, and even showed us images of before and after which clearly indicated how much cleaner the ducts were after they did their work. They were, without a doubt, exactly what every homeowner hopes to see when having work done at their property. In our opinion they are five stars PLUS!!

Carl Fedkiw

They did a great job! I am very happy with the work they did. Very professional and very friendly. I didn't think it was possible to remove all of the mold from the bathroom but they did it. Very impressive.

Mike Hackendorn

About Us

We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.

Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.

With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.

  • What Sets Us Apart
    All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof.
  • 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
  • Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
  • Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.

We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.

Let’s rebuild together—and make it "Like it never even happened."

Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Owners of SERVPRO of Hockessin / Elsmere

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test