Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Washington, DC
Our Google Reviews
(202) 737-8776
4.5
(100 reviews)

Service Areas

Washington, DC | Northwest, DC | Shaw, DC | Congress Heights, DC | Washington Navy Yard, DC | Dupont Circle, DC | Capitol Hill, DC | Adams Morgan, DC | Foggy Bottom, DC | Georgetown, DC | Logan Circle, DC | Brookland, DC | Woodley Park, DC | Spring Valley, DC | Barnaby Woods, DC | Mayfair, DC | River Terrace, DC | Brentwood, DC | Hill East, DC | Wesley Heights, DC | Palisades, DC | Columbia Heights, DC | Pleasant Plains, DC | Park View, DC | Northwest Washington, DC | Chevy Chase, DC | North Cleveland Park, DC | Anacostia, DC | Washington Highlands, DC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Washington, DC

A sewage backup in your home or business is more than an unpleasant mess. Contaminated water often contains bacteria, viruses, and other harmful materials that can pose serious health risks and cause lasting property damage. SERVPRO provides fast, professional sewage cleanup services to restore your property to a safe and healthy condition.

Our trained technicians are available 24/7 to respond to sewage emergencies throughout the District. Using advanced extraction and sanitation equipment, we remove contaminated water, discard unsalvageable materials, clean and disinfect affected surfaces, and eliminate lingering odors. Every step of the process is carefully monitored to ensure your property is fully restored.

We understand how disruptive sewage damage can be, whether it occurs in a rowhome, high-rise apartment, office building, or commercial facility. That is why our team works quickly and efficiently to minimize health hazards and reduce downtime. We also coordinate directly with insurance companies to make the claims process as smooth as possible.

If you are dealing with a sewage backup in Washington, DC, call SERVPRO of Washington, DC. Our team is ready to respond immediately and make it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Craig Wilson was who we worked with throughout the remediation process and played a big part in getting us back up and running. He was patient, communicative, and understanding of our family’s needs throughout the process, and worked with us to make sure everything was handled and put back in order. While the overall process wasn’t completely seamless, our experience working with Craig was positive and we appreciated his flexibility and professionalism throughout. Overall, I’d recommend SERVPRO and their services.

William Jamison

If you ever wondered whether that whole "Make like it never even happened happen" ad campaign was truthful? I'm here to tell you - It is. Quite happy with ServPro and Alex's, Claudia's, Juan's, and Enzo's teams, if really unhappy with why we needed their services in the first place. Board-up on day of event, water-and-smoke remediation/cleaning, textile cleaning (part of smoke remediation), unpacking return of textiles, and building contractor for a minor rebuild. Expensive? I dunno, I'd like to think you get what you pay for, and the expertise in dealing with this stuff professionally was readily apparent - and the people we dealt with were great. Biggest issue was on textile with some items that were damaged. In the grand scheme, nuisance, and not horrible. We don't ever want to go thru that again, but if we do, I wouldn't hesitate to work with ServPro again. They were great. Thanks.

George Christo

A delivery truck hit my deck and damaged some siding as well. I am pleased with the professionalism and efficiency demonstrated by the SERVPRO team. The quality of the work met my expectations, and I appreciate the attention to detail during the cleanup and restoration. Thank you for your assistance during this time. I would not hesitate to recommend SERVPRO to others in need of restoration services.

Anthony Speight

I recently lost my home to a fire an lost everything well I thought I did what he's holding is my grandfather's watch that he left me and I thought I lost it in the fire I gave up looking but Thomas said I'll find man don't worry these aren't men there Angels from God we talked a lil about the Bible he called me the moment the team found it. Bring me to tears. This team company men of God go above an beyond there super professional there true at heart gentle an kind these people know you are in a hard situation an provided more then a cleaning service for a they comforted me in a time I felt my weakest a time I felt alone like a had nothing God bless these men an women for there hard work absolutely amazing 20 out of 10

joe Demetro

Victor Cruz and team were amazing - prompt, professional, and expert. Solved our problem quickly and with great results. Thank you!

Chris O'Shea

We discovered mold in a small area of our home, and this company handled it carefully. They removed the affected section and treated the space to prevent it from returning. Compared to ignoring the issue, this gave us peace of mind. The process was explained clearly, and everything was completed within a few days.

Paul smiths

This is my second time using ServPro. It’s unfortunate when you need their services, but they make the whole process easy and seamless. Monica at the office catered to my specific needs and Victor and his crew were on time, polite, and efficient. They were in and out quickly, having completed a job well done. I would use ServPro again.

Anna Phillips

I can’t say enough great things about Victor and his team at Servpro. Victor took the time to thoroughly explain the process, set clear expectations, and ensure we felt confident every step of the way. His team arrived on time, worked efficiently, and treated my space with care and respect. What truly stood out was their commitment to doing the job right—not just quickly, but thoroughly. It’s rare to find a team that combines expertise with such a high level of customer service. I would absolutely recommend Victor and his team to anyone in need of restoration services. Top-tier experience from start to finish.

Ashley Toney

Excellent, detailed work. Really nice crew. Very responsive management. Overall great job on our basement, which was a disaster after a burst pipe. Highly recommend this company.

NMB Traveler

About Us

At SERVPRO of Washington, DC we understand the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

The owners of SERVPRO of Washington, DC are Erik & Kristine Olson, & Scott Beck. We have 13 SERVPRO® franchises delivering expert service to the Washington DC metropolitan area. Our staff brings advanced knowledge of restoration along with in-depth local knowledge. Aside from building the team, the owners are focused on ensuring community involvement is strong and giving back is at the forefront of the company strategy.

SERVPRO of Washington, DC has the specific damage restoration training, personnel, and equipment to restore your home or business to its pre-existing state. If you need someone to help you with any fire, soot, or smoke damage, our certified technicians will be there to start the restoration process.

SERVPRO Team Olson

SERVPRO of Washington DC, SERVPRO of Bethesda, SERVPRO of Capitol Hill, DC, SERVPRO of Chevy Chase/Silver Spring, SERVPRO of College Park/Hyattsville, SERVPRO of District Heights, SERVPRO of Georgetown DC, SERVPRO of Landover, SERVPRO of Potomac, SERVPRO of Takoma Park, SERVPRO of Northeast DC, SERVPRO of Northwest DC, & SERVPRO of Southeast DC

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Washington, DC

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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