Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Covina
Our Google Reviews
(626) 960-9145
5.0
(37 reviews)

Service Areas

West Covina, CA | La Puente, CA | Baldwin Park, CA | Plaza West Covina, CA | Valinda, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Covina we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Not all Servpros are created equal. Ryan and his team were so professional and took the time to explain every step. My mom’s condo had flooding from above her unit, and Ryan was very efficient in packing and storing her personal property. They also did the drywall removal and remediation to dry the condo properly to prevent mold. Very happy with their service.

Caitlin Abelman

Ryan is very responsive, and came to our assistance on a Sunday morning at 8am. Prompt report and quotation. I would not hesitate to contact him and refer him for any jobs in the future!

Angela Hui

Explained in detail my concern on my damaged bathroom ceiling. Very professional and trustworthy.

Reymundo Dumaua

Servpro was very efficient with their work. They got the job done quickly while still keeping everything professional and thorough. I’m really impressed with their service and highly recommend them.

Vincent Ruiz

Servpro Irwindale/Baldwin Park was on point, very communicative, and a huge help. Highly recommend!

Anai Calderon

Ryan came out after a leak was discovered and was very polite and explained things well and in an easily understandable way! On time and friendly!

Tasha Roberts

Ryan was so great reaching out to me promptly and accommodating my schedule. I also appreciate how he explained clearly and patiently what the possible issues were and how we might address them. Really professional and customer-centric. Fortunately for us, it doesn’t seem like there is a big problem. Would definitely recommend them!

Susan Yio

Ryan Tellez was kind empathetic and fast. He jumped right into help us with a leak issue in our home. It was a difficult situation to navigate and with Ryan ‘s help it felt a little more seamless. We appreciate his follow through and caring approach. I recommend Ryan for, anyone who seeking service in this realm.

Anne Buchanan

We were having a problem so our plumber recommended Ryan from West Covina. My husband and I could not have imagined how quickly he diagnosed our problem. Ryan is so professional and so trustworthy that we highly recommend Ryan to anyone. Definitely an asset.

Linda Gavlick

About Us

SERVPRO of West Covina is here to help during your time of need. We are Cleaning Experts including for the Coronavirus. We are ready and prepared to clean & disinfect any scale-sized loss for both commercial & residential. When disaster strikes and Water has flooded your dwelling or Fire & Smoke has left a trail of damage behind or you suspect a Mold inspection may be necessary, call SERVPRO of West Covina.  We service all of our Socal Communities and are available to render Emergency Services 24/7.

We take pride in the fact that we are different!!  Our first concern is "You", our customer.  Honesty is always at the forefront and ALL our employees are professionally trained to ensure that you receive the highest level of service.  From the time we arrive, until our job is done we will do everything needed to make sure you, your family, your home, and/or your business are taken care of.  If you are dealing with an insurance loss we will assist with all the documentation that your insurance company requires. Our specific office uses Matterport cameras, a useful tool for insurance adjusters & property owners especially since in-person inspections are limited due to COVID-19.  This technology provides a 360* scan & 3D view fully detailed property scan. 

We care about restoring your property in a timely manner, so our goal is to help minimize the interruption to your life and business by responding to your emergency quickly, communicating well, working hard, and handling all the details with expertise. Need reconstruction? We offer peace of mind by knowing that our team can assist with your project all the way through the very end.  As a General Contractor, (CA License No. 968875) we are available to complete all repairs necessary from drywall, trim, painting, cabinets, and flooring, keeping the entire process as simple as possible.

Call us direct and ask about our complimentary inspections: 626.960.9145

Ryan Tellez
Ryan Tellez
Owner of SERVPRO of West Covina

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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