Owner of SERVPRO of Walnut
Owner of SERVPRO of Walnut

Meet Our Team

All it takes is one call to SERVPRO of Walnut. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

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SERVPRO of Walnut
Our Google Reviews
(909) 598-8400
4.9
(98 reviews)
Meet our Team. Here to Help 24/7
  • James Basch, team member at SERVPRO of Walnut

    James Basch

    James is the owner of SERVPRO of Walnut.

  • Jacob Menchaca, team member at SERVPRO of Walnut

    Jacob Menchaca

    Jacob serves as the Operations Manager at SERVPRO of Walnut and has been a valued member of the SERVPRO team since 2002. With over two decades of experience in the restoration industry, he brings extensive knowledge, strong leadership, and a solutions-driven approach to daily operations. Jacob oversees all office and production operations, ensuring projects are completed efficiently, safely, and to SERVPRO’s high standards. Known for his excellent communication skills and problem-solving abilities, he works closely with staff, clients, and partners to keep operations running smoothly. Jacob holds multiple industry certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), including IICRC Certified, Water Restoration Technician, Applied Microbial Remediation, and ACAC Fire and Smoke Damage Consultant certifications. His expertise and dedication play a critical role in the continued success of SERVPRO of Walnut.

  • Jessica Guyon, team member at SERVPRO of Walnut

    Jessica Guyon

    Jessica has been the Office Manager at SERVPRO of Walnut since May 2009 and brings years of experience and dedication to the team. She oversees all office operations, including billing, payroll, human resources, and accounts receivable, ensuring everything runs smoothly behind the scenes. Jessica is highly organized, dependable, and detail-oriented, playing a key role in supporting both the office staff and field teams. Her commitment, knowledge, and leadership make her an invaluable asset to SERVPRO of Walnut.

  • Moises Vazquez, team member at SERVPRO of Walnut

    Moises Vazquez

    Moises serves as a Production Manager at SERVPRO of Walnut and has been a dedicated member of the SERVPRO team since February 2019. He leads production teams on a wide range of restoration projects and plays a key role in ensuring work is completed efficiently, safely, and to SERVPRO’s high standards. Moises holds industry certifications as a Water Restoration Technician and Applied Structural Technician, reflecting his strong technical knowledge and hands-on expertise. Known for his hard work, reliability, and leadership, he leads by example and fosters strong teamwork in the field. Moises’ commitment and positive influence make him an invaluable leader and a trusted part of the SERVPRO of Walnut team.

  • Savannah Gallardo, team member at SERVPRO of Walnut

    Savannah Gallardo

    Savannah is our Senior Accounts Manager and has been a valued member of the SERVPRO team since April 2019. She plays a key role in the billing department and is cross-trained across all office functions, allowing her to step in wherever support is needed. Savannah assists with billing disputes, scheduling, permit processing, social media management, and a variety of other administrative responsibilities. Known for her versatility, strong organizational skills, and positive attitude, she helps keep daily operations running smoothly. We are fortunate to have Savannah as an integral part of our office team.

  • Shannon Raney, team member at SERVPRO of Walnut

    Shannon Raney

    Shannon Raney has been a valued member of the SERVPRO of Walnut team since November 2022. As Senior Accounts Manager, she oversees job file coordination and works closely with our production manager and technicians to help ensure every project runs smoothly and efficiently. Her attention to detail and dedication make her an important part of our team, and we are grateful to have her at SERVPRO of Walnut.

  • Paul Gutierrez , team member at SERVPRO of Walnut

    Paul Gutierrez

    Paul has served as a Crew Chief at SERVPRO of Walnut since March 2023. He oversees and supports restoration projects involving water damage, mold remediation, fire and smoke damage, vandalism, and more. Known for his strong work ethic, Paul consistently upholds SERVPRO’s high standards of quality and service.

  • Antonio Dominguez, team member at SERVPRO of Walnut

    Antonio Dominguez

    Antonio serves as the Senior Construction Manager at SERVPRO of Walnut and has been a member of the SERVPRO team since January 2026. He brings years of hands-on experience in the restoration and construction industry, providing strong leadership and expertise to every project. Antonio manages all reconstruction operations, including property inspections, preparing detailed estimates, coordinating crews, and overseeing the full reconstruction process from start to finish. Known for his attention to detail, organization, and commitment to quality, he ensures each project is completed efficiently and meets SERVPRO’s high standards. Antonio’s experience and leadership make him a valuable asset to the SERVPRO of Walnut team.

  • Matt Larsen, team member at SERVPRO of Walnut

    Matt Larsen

    Matt has been a valued member of the SERVPRO of Walnut team since June 2025 and currently serves as our Reconstruction Manager. He oversees all aspects of the reconstruction division, working closely with our crews to ensure projects are completed efficiently, safely, and to SERVPRO standards. Matt plays a key role in coordinating schedules, managing quality control, and ensuring clear communication throughout each reconstruction project, helping deliver exceptional results for our customers.

  • Amber Gallagher, team member at SERVPRO of Walnut

    Amber Gallagher

    Amber has been a dedicated Water Technician at SERVPRO of Walnut since April 2026 and came to our team with valuable prior restoration industry experience. She consistently demonstrates a strong work ethic, attention to detail, and a commitment to providing high-quality restoration services. Amber plays an important role in helping customers through challenging situations, bringing professionalism, compassion, and reliability to every project she takes on. Her industry knowledge, positive attitude, and dedication make her a highly valued member of our team.

  • Azael Garcia, team member at SERVPRO of Walnut

    Azael Garcia

    Since joining SERVPRO of Walnut in April 2026, Azael has become a dependable and hardworking member of our team as a Water Technician. He quickly adapted to our operations and consistently delivers high-quality work with professionalism and attention to detail. He is recognized for his strong work ethic, reliability, and ability to support customers during difficult situations with care and respect. His dedication to excellent service and positive attitude continue to make him a valuable asset to our restoration team.

  • Jesse Avila, team member at SERVPRO of Walnut

    Jesse Avila

    Jesse Avila joined the SERVPRO of Walnut team in September 2026 as a Remediation Technician. In his role, Jesse assists with water damage restoration, mold remediation, and other restoration services, helping customers get their homes and businesses back to a safe and comfortable condition.

    Jesse is a hardworking and dependable addition to our team, and we appreciate the dedication and positive attitude he brings to every job. We’re glad to have Jesse on the SERVPRO of Walnut team and look forward to seeing all he accomplishes with us!

  • Samuel Vazquez, team member at SERVPRO of Walnut

    Samuel Vazquez

    Samuel Vazquez became part of the SERVPRO of Walnut team in September 2026 as a Remediation Technician. Samuel plays an important role in helping our customers recover from water damage, mold, and other property-related issues by assisting with restoration and remediation projects.

    With a strong work ethic and a willingness to learn, Samuel is a valued addition to our growing team. We’re excited to have him with us and look forward to watching him continue to grow and make a positive impact at SERVPRO of Walnut!

What our
customers are saying

All the staff that I dealt with at Servpro were professional and efficient. From the administrative staff who coordinated the appointments over the phone to the staff coming to my home to do the drying and removing the damaged floors and walls. They communicated well, would send me updates and did a great job of preparing my home for the restoration. We are ready for the restoration now thanks to them. A special thank you to Shannon, Jacob, Moises and Jesse for going above and beyond the call of duty.

Luis jvOjeda

Amber and her team did a great job for my restoration after an accindental fire caused by my landlord's neglegency. She and her team members are very friendly, professional, and very effective in reducing my own work load, hassile, and time-saving in evry respect. Highly recommended for your needs.

Wenquei Winston Lin

ServPro is attentive and replied very fast.

Kathria Jackson

I am writing to express my sincere appreciation for the outstanding service provided by Askari Sheldon. He was a true asset to your team. Askari was incredibly polite, efficient, and accommodating throughout the packing and moving process. He arrived on time, and even though he was waiting for the rest of the team, he didn't hesitate to start working and did a fantastic job independently. He patiently answered all my questions and explained everything clearly. I was also very impressed that everything was left clean after they finished. Thank you again for sending such a dedicated and professional individual. I highly recommend Askari Sheldon and ServPro to anyone needing specially restoration services. Sincerely, Ana Alvarado

Betty Alvarado

I had the greatest experience securing the services of ServPRO to help me with a mitigation/cleanup with a recent home flooding. They were extremely professional, courteous and helpful. Definitely saved me a ton of headache and time. Also was extremely instrumental in helping me navigate through all the insurance and regulatory challenges. They even helped me pack everything and put everything back together and I pretty much didn't have to lift a finger. Special shoutout to Shannon, Paul, and Askari. Couldn't ask for better services.

Harry Ting

We can’t say enough Good Things about ServPro Walnut. When I experienced A Major water leak that caused significant damage to my property, their team stepped in right away and handled everything with professionalism and care. From the initial cleanup to the full restoration, they were thorough, efficient, and incredibly supportive during such a stressful time. They kept me informed every step of the way, worked with my insurance, and made sure my home was restored to even better condition than before. I Highly Recommend them to anyone needing water damage repair or restoration services.

Rita Berghoudian

About a week ago my apartment flooded. We called Servpro and walnut to come out and start with the cleanup. Since then, I’ve had someone come every morning to check in on the fans and dehumidifier and monitor the flooring. Chris stands out as he has been very prompt with getting things done. Him and his team demo the apartment underneath me which was damage due to my flood and we’re so quick and professional about it. Chris is courteous, very prompt and on time and extremely knowledgeable and checks in when I have a question. So if you ever need restoration work reach out to this team, they’re amazing.

Amiee Nguyen

We recently had the pleasure of working with SERVPRO for mold removal and remediation. Two of our three bathrooms were infested. I can’t recommend them highly enough. From start to finish, they were courteous, prompt, professional, and incredibly thorough. Every team member was respectful of our home, kept the work area clean, and ensured we were updated at every stage of the demolition and clean-up process. A special shoutout to Shannon and her team—they were absolutely outstanding. Shannon led the project with clear communication, attention to detail, and a level of professionalism that gave us complete confidence in the work being done. It’s rare to find a team so punctual and dedicated to keeping clients informed every step of the way. Thanks again to Shannon and the entire SERVPRO "demo" crew for turning a stressful situation into a smooth and reassuring experience. Now, on to the next phase with SERVPRO... repair and restoration.

Gordon Marantz

Excellent performance, always on time, continuous updates and very professional.

Habib Habib

About Us

Since 2009, SERVPRO of Walnut has been helping the people of Walnut and neighboring communities. More than 5000 customers have called upon us to restore their property. 

Our SERVPRO team draws on decades of experience in property restoration. You can rest assure that our staff is equipped with the knowledge to restore your property. Our staff receives on-going training at SERVPRO's state-of-the-art Training Facility receiving a variety of certifications issued by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Some of the IICRC certifications earned are Water Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), Fire & Smoke Damage Restoration Technician and Odor Control Technician. Other certifications and training include EPA and OSHA Compliance, such as Lead Renovation and Asbestos Awareness.

SERVPRO of Walnut specializes in the cleanup and restoration of both residential and commercial properties. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our team is equipped and ready to minimize the stress and interruptions and quickly make it, "Like it never even happened". SERVPRO of Walnut is a licensed General Contractor by the State of California and we offer full reconstruction services. Whether you have experienced a water damage, a fire or you are in need of mold and mildew mitigation, no matter how big or small, our team is here to readily and quickly assist you.

We pride ourselves in providing exceptional customer service and building everlasting relationships with our customers. While striving to be the best of the best, we hold to the philosophy of making a little bit of money over a long period of time. Here at SERVPRO of Walnut, our customers always come first!

Owner of SERVPRO of Walnut

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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