Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Shasta County
Our Google Reviews
(530) 241-2424
4.8
(167 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South Shasta County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great guys worked hard to clean up the water mess very friendly and professional.

Ken King

Great job by Jordan today!! He communicated my water damage issues, showed me close up photos, and answered my many questions!! He was kind and patient. And worked very hard and quickly in this heat. Another crew is coming out tomorrow, and I hope Jordan's on it! Thank you Jordan!😊

Linda Brain

In 33 years in the cleaning industry, I’ve never ventured in to restoration. Not only do you have to have the education, certifications in all categories for restoration from Water, Fire, Mold. I have the pillage to work with someone like Trevor from Servpro. Trevor, just wants to take care of the client and provide the best end result. I will recommend Trevor, with Servpro any day!

Twice As Nice Carpet & Upholstery Cleaning

Servpro really came through for us. We had some flooding in our house, and they showed up right away to handle the mitigation. Their team was professional, efficient, and got the water out fast, which helped prevent bigger damage. We were very satisfied with how they handled everything from start to finish. The members that helped with our house were Chase Jordan Jeff and Jeremey all of them did a great job! Would highly recommend them!

Jacob Strickler

Very professional and efficient company!

Christian Crain

During the removal and replacement of a hot water heater, some issues were found and they called ServPro out to start the clean up. Trevor was out in a very short time to assess the issues and start a plan of action. The work as handled quickly and efficiently. Thank you ServPro

Lori Mehrer

Trevor and his team were very helpful after we had a loss from a wind storm. There was water leaks in several places on 3 different parts of the house. They were able to help with the insurance process as well as provide advice. I would definitely recommend them.

Andy Nilsen

Love working with ServPro. They are excellent and so quick to get the job done. Wonderful customer service. Great communication!

Ashley DeHaan

Doug came out to my rental property today to go over a cat urine smell problem we are having. We have been trying to take care of the problem on our own and haven't been successful. He was extremely knowledgeable & helpful. He was able to show us where problem areas were still and what to look for. I HIGHLY recommend this company and know we will continue to use them if we ever have any future issues.

Jennifer Johnson

About Us

SERVPRO of South Shasta County has been independently and locally owned and operated by Doug and Deann Williams. We have been serving the North State areas of Redding CA, Anderson CA, Cottonwood CA and surrounding areas since we've been established in 2000.

We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of South Shasta County that help make our community great.

SERVPRO of South Shasta County understands when disaster strikes there are questions and concerns that come with it. At SERVPRO of South Shasta County we focus on helping our customers every step of the way with understanding and compassion.

Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.
Please call us for your restoration needs in your home or business for fire damage, smoke damage and soot, board up, water removal and dehumidification, mold mitigation and remediation, catastrophic storm response, move outs, contents restoration, document drying and contents claim inventory service. We also clean air ducts and HVAC units, biohazard, crime scene and vandalism, carpet and upholstery, drapes and blinds, ceilings, walls and hard floor and deodorization. We work with all insurance companies and are ready to help 24 hours a day 365 days a year.

SERVPRO of South Shasta County has state of the art equipment to insure your home or business is back “Like it never even happened.” We are also a full service and licensed general contractor.
If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Douglas D. & DeAnn D. Williams
Douglas D. & DeAnn D. Williams
Owners of SERVPRO of South Shasta County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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