Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Sonoma and Napa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Daniel Heskett along with Alonso and Ardenny came to our house in May to address a mold remediation issue for us. They did a great job and I appreciated their professionalism.
Servpro did an outstanding job, I would highly recommend this company! Project manager Daniel went above and beyond in providing excellent leadership for his outstanding crew, and he was always prompt in letting me know the progress on the job! He explained to me each step necessary to provide a safe environment for the tenants. Daniel has excellent communication skills, which is highly necessary for a project manager role. He definitely provided me 5 star customer service, and Servpro is very fortunate to have him at a leadership role! Thank you Servpro!! 👏👍💯
Adrea Vui was an outstanding project manager during a substantial leak at our home. He was professional, organized, and very responsive throughout the entire process. Adrea worked seamlessly with our insurance company, helping coordinate everything and making a stressful situation much easier to manage. His communication and follow-through were excellent, and we truly appreciated his professionalism. We highly recommend him and are very grateful for his support.
The ServPro team was great!! They arrive on time, gave us a great quote and then preceded to remove many items from outside and inside my brother’s home. They were polite and respectful to all of us. I definitely would recommend them.
We used SERVPRO when we had a leak behind our fridge and significant water damage to our home. We could not have asked for a better partner through this process. The team communicated clearly with us, as well as our insurance agent, and was able to complete the work as quickly as everything was approved by insurance. I could not recommend their services more.
Great job near and tiddy easy to communicate with. Punctual and courteous would definitely recommend
I was pleased the way the entire team at ServPro handled my water emergency that occurred during a recent heavy rainstorm for my tenant and me. Everyone from the top down seemed to know their profession thoroughly. They were on time, efficient and, besides being knowledgeable, they all seemed to care and genuinely wanted for us to be back on our feet as good as new promptly.
The team from Servpro Napa were professional, polite, and on time with the schedule during my home remediation from a water leak. Lead by Jesus I found dealing with them made the situation much easier to deal with , 5 star service for sure! Kevin
Jean at Servpro came to help us with an emergency kitchen sewer line leak. He stayed calm and show expert knowledge in restoration. He followed up with before and after pictures on the job. I will use Jean if we have any other needs.
