Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of San Mateo we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
This company is awesome! My son hired the to help him with the move within San Francisco. He hired them to also cleaned the old place and organized everything in the new place. Servpro’s amazing team packed and moved my son’s contents and furniture. The cleaning at the old place was great, he got back the full security deposit. The organization at the new place was great and completed pretty fast. My son was stressing about the move and this company made it so easy for him. I would recommend their service to anyone.
(Translated by Google) I was impressed by their initiative, compassion, and composure. They truly live up to the reputation of a developed country. My country should learn from them, but currently we rely on volunteers. I realized that this is one of the reasons for our slow initial response. (Original) 彼らの行動力と思いやりと余裕に感心しました。流石は先進国です。我が国も見習いたいものですが、現状は有志によるボランティア頼みです。初動の遅れはこんなところにも原因があるのだと感じました。
Came home to water damage in my house after a 15 hour connecting flight with jet lagged kids. Servpro was on site asap thoroughly documenting and drying everything. Special shout out to Project manager Martin, for his efforts, quick response times and assistance during this stressful time. Service from the techs Servando, Jaime and Jerry were great. Fingers crossed I'll never have to deal with a situation like this again, but I would call them again in a heartbeat.
Reached out to Servpro for a fiberglass issue on a Sunday night, they actually picked up the phone and had a crew out to us next morning! They ended up taking some time to scope out the issue which was bigger than expected and accordingly pricey but within industry standards, but got the job finished by end of the week! Grateful for the prompt service.
Servepro came to the rescue to help clean up and dryout my home due to water damage. They were able to arrive the same day I called them and were very professional. Their timelines of service, attention to detail and communication regarding the work was excellent! Chelsea , their manager, was easy to get a hold of, listened to my needs, and kept me informed daily. She was quick to respond to my phone calls as well. We really appreciate all of Servepros team efforts!
After my apartment in San Francisco flooded, Soliette Aviles was incredibly helpful and supportive throughout the entire process. The crew that came in was also extremely professional. I highly recommend their services!
Team did a Fabulous job . Very organized, detail oriented and helpful in all questions asked . Would use again
I called SERVPRO and spoke with Soliette Aviles who was professional and thorough explaining the process of services they provide. She scheduled my appointment and assured me that SERVPRO is a full service provider and once the mitigation was completed that my file would move to the construction department. The work went smooth, the technicians were very knowledgeable and hard working. SERVPRO provided a stress free transition which was a huge relief as we didn’t need any additional stress. Hands down I would use SERVPRO again and highly recommend their services to others. Upon completion the owner Farouk Lalji reached out to see if everything was up to our standards. I gave him a compliment as his staff was wonderful and the services far exceeded our expectations. Thank you SERVPRO.
I would highly recommend the company. Soliette is a super professional and caring person . She helped us a lot after a house fire and put all her effort to make sure we were happy with results. Her team is very skilled and understanding. Her ability to communicate is amazing and her organization skills are phenomenal. Please don’t hesitate to contact her with any needs .
