Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Petaluma / Rohnert Park / Santa Rosa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
They did a fantastic job, the workers were knowledgable and courteous and they cleaned up a huge pmess and made everything brand new. Daniel Heskett was in charge and always kept in touch with the progress and came by often to check on the work. I would definitely recommend them!
Servpro has been fantastic to work with, highly recommend. They were called in after my mom’s upstairs neighbor flooded her condo. The upstairs neighbor had hired an unlicensed contractor to remodel their kitchen, and he stepped on a fire sprinkler head (pro tip: never hire an unlicensed contractor). Servpro immediately came out to help remedy the situation. They did everything and made the process so easy - packing her belongings out, the demo work, drying her condo, then putting it all back together. Their quote came in lower than other contractors and they were capable of working with insurance quickly so work could begin. The work was finished in half the time they had initially quoted, which was awesome and unexpected. The work is fantastic, it looks better than it did before! Really what prompted me to write a review was the customer service - Justin was my main point of contact and was communicative, answered all my questions, and was so kind listening and helping us get through this experience. Thank you!!
We had a great experience working with Daniel and the entire Servpro team during a very difficult time for our family. From the initial remediation through the reconstruction, everyone was professional, responsive, helpful, and made the entire process much easier on us. Daniel was always available to answer our questions and kept us informed throughout the process. We’re extremely appreciative of everything they did for us and would highly recommend them.
Adrea Vui is my Servpro contact/coordinator for my current home fire repair project. I am extremely pleased with all the work Adrea has done for me. If I were to grade him I would give 10 out of 10 on all the following: communication, coordination, and overall handling of the project.He is excellent! I especially enjoy his calm professional demeanor in all our conversations; he is a pleasure to work with!!
Servpro came to our rescue, we had a lot of water damage. Came and worked all night trying to save our house and belongings. All of there staff was kind and very helpful.we are very grateful that they were here to help .
Working with Adrea at Servpro was just about perfect. I was especially surprised at how quickly he was able to arrange to get the the work done!
Andrea listened as I explained everything and did a very thorough inspection of my house for water damage.
Servpro provided high quality professional services in such a short and challenging timelines. I had a pipe leakage into my dry walls which ruined the ceiling and side walls of my living room and bathroom. It was unexpected and caused lots of agony to move my family and animals to another location. Adrea Vui who oversaw the end to end services has been very professional, very attentive, understood my challenges and went over his way to meet my requirements. Having worked with contractors and tried to manage construction work in my past life I know how challenging it is and Adrea did a phenomenal job. I intend to leverage him in future plans for my house. Pricing was also very reasonable. The contractors he brought were equally very professional and did such a clean job respecting my wishes and each was very pleasant to talk. Kudos to Servpro and their team! They deserve every penny they get
SERVPRO did a fantastic job in delivering our items back after the fire. We very much appreciate the work of Belen, Antonio, Leo, Alma, and especially Alicia! We felt that they went above and beyond our expectations. I also want to thank Nicole and Ivan for their diligence and patience in working with our insurance company. Thank you so much for all of your hard work and for helping to get us back into our home!!
