Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Novato / San Rafael / Sausalito
Our Google Reviews
(415) 479-2900
4.7
(24 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

One evening we returned home to find that someone had left the water running in our upstairs master bathroom tub.! The 4 bedrooms upstairs had almost 3 inches of water! It went through the ceilings, down to the main floor of our 3 story home!! A nightmare!! I called remediation folks in SF and Marin, but finally received a call back from Mr. Ivan Espinal, of Servpro. He was so calming, and so kind , that we breathed a sigh of relief. He told us not to worry, that they would take care of everything, and he would personally manage the restoration of our 5000 square ft home, and make it even better than before! Well, that’s exactly what he did!. We had 4 bedrooms upstairs, one on the main floor, beautiful big eat in kitchen, formal dining room with beautiful quarter sawn white oak paneling all around it, All the ceilings were soaked. It was “raining” in our dining room! Ivan had years of experience, wonderful references, and a calming, reassuring manner! He proceeded to do just what he promised. His men came on time every day, cleaned up after each workday, and were solidly qualified. Our home was taken down to the studs. The crew was so knowledgeable ! They took their lunch break in our garden and promptly got back to work. The renovation took several months and they took our input every step of the way.. They worked with our insurance company very well, and they delivered a home tha was even better than before. How fortunate we were! We would be happy to be a reference for Ivan and his team any day! And the home looked lovingly restored, not as if you could tell what was “new” and what was original. I highly recommend Ivan, his team, and Servpro! The office we worked with was located in Marin County. Sincerely LDK SF, CA We now live in Pasadena, but wish we were still in our beautiful San Francisco home

Linda Knauer

As a real estate agent, I have referred Servpro to my clients for years and have always received glowing feedback. However, I recently experienced a significant water intrusion at my own property and finally had the chance to see their team in action firsthand. I called Servpro for immediate remediation, and I was blown away when the crew arrived on-site within an hour. Daniel, the project manager, was incredibly proactive, getting his team started on the job the moment they stepped through the door. By the end of the day, Daniel had managed every single detail necessary to restore the space and, most importantly, prevent any further damage from occurring. Daniel is an exceptional communicator and a top-tier project manager. His efficiency and expertise turned a stressful situation into a manageable one. I cannot recommend him and his team highly enough!

Nadine Greenwood

I had a very good experience because of Adria who managed the project

Linda Howell

Adrea and Martin serviced our house for a pipe burst. We had water clean up, mold and then reconstruction of all that had to be removed. They were very communicative and kept me informed about the process and getting everything done. Adrea ran the entire project and worked with our insurance team and outside contractors to make sure everything was done on time and completely. Martin ran prepping and clean up projects. He could not have been easier to work with. He was always on time, kind and respectful of our house. Thank you Adrea and Martin!!!!

Beth Klugman

ServPro cleaned up my house after we had a fire in the attic. Water from the firefighters had gotten down into the walls and even under some of the flooring. The ServPro team, led by Jean Espinal, carefully removed the damaged material, dried out all the water, and performed mold mitigation. They put the contents of three rooms into storage to facilitate this work and the subsequent rebuild. They did such a good job of removing the LVP floor that we were able to re-use virtually all of the existing flooring to put the floor back together. And every item that went into storage came back - I didn’t lose a single thing, including small items from desks and tables. The care and respect that they showed for my house and belongings was commendable. And the communication was excellent - I always knew what was happening and Jean was easy to reach by telephone. I would recommend Jean’s team to anybody in a similar situation..

Cory Boyan

Adrea was simply great. I was very nervous then this happened and he was so kind. He gave me his card and told me to call him if I had any questions. This was very comforting to me, as I had someone to turn to. He always, always answered my questions, returned phonecalls promptly and even came to see in person my problem when it was needed (rug). You have a fantastic employee in Adrea and I would highly recommend him to any friend that needed your services.

Jean Poland

We had ServPro come in after we had water damage from our fire sprinkler system. We contacted ServPro and they were at our house within a couple of hours of calling. Alicia and her team explained what they would d. They came with all of their equipment and immediately started setting things up and determining what was damaged. They did a great job with the demolition and cleanup. They laid down plastic sheeting/heavy paper to protect floors and put up barriers to keep dust/debris out of the unaffected areas. They worked with us to time follow up visits to ensure progress was being made on the drying. And the cleanup, once things were completed was fast. Would highly recommend ServPro.

Scott Chinn

Very professional and responsive team. Our project manager , Adrea Vui, was exceptionally conscientious

Pete O'Dea

Jean and his crew expertly and quickly fixed water damage in my kitchen. Friendly, highly skilled, and say to work with, and great work.

Christopher Statton

About Us

SERVPRO of South San Rafael/Sausalito owners Jesus H. Espinal-Perez and Jenny M. V. Medina understand the stress and worry that comes with a fire or water damage and the disruptions it causes your life and home or business. Locally owned and operated, our passion is to serve our communities with excellence.

SERVPRO of South San Rafael/Sausalito specializes in the cleanup and restoration of residential and commercial property after a water, fire, and smoke damage. We can also mitigate mold and mildew from your home or business. Our mission is to restore your property and make it "Like it never even happened." With our nationwide system of qualified franchises, there isn't any damage that is too big or small for SERVPRO of South San Rafael/Sausalito.

If you would like to schedule a service for your home or business, please give us a call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Employees

SERVPRO of South San Rafael/Sausalito has highly experienced teams that specializes in property damage restoration. With initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can rest at ease while our technicians restore your property.

Jesus H. Espinal-Perez, Jenny M. V. Medina
Jesus H. Espinal-Perez, Jenny M. V. Medina
Owners of SERVPRO of Novato / San Rafael / Sausalito

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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