SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of North Highlands / Rio Linda
Our Google Reviews
(916) 991-1522
4.9
(53 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Troy came to inspect an inside wall, provided education and advice. Personable, professional and very knowledgeable. Thank you ServPro!

Linda Maples

Troy Jr. responded quickly to my concerns and provided me with documentation to support the need for smoke remediation. Florina and her crew did an amazing job cleaning and making our rental like new again.

Pamela Reynolds

Arturo and Troy are true professionals Theyresponded immediately and were very helpful.v My water damaged was minimal due to their quick action and high powered equipment. My calls were promptly responded to. They came out daily to make sure the drying out was going well. You are in excellent hands with this company- they take pride in their work.

P. Murphy

Troy sent Arturo and his crew out to our project right away. They were prompt and professional. They hauled away all the fire damage like it never happened.

Angela Mastagni

I had an excellent experience with Servpro of North Highlands! The owner arrived the same day I called, which was incredibly timely and convenient. He was professional, courteous, and thorough in assessing our issue. Although he couldn’t resolve our problem directly, he recommended a solution and followed up the very next day as promised. His responsiveness and kindness made a big impression. I highly recommend Servpro of North Highlands for their outstanding service and dedication to customer care!

Cindy

They did an incredibly thorough job packing up our house. The crew were very polite and worked very efficiently. I definitely appreciated their hard work on getting our house ready for construction.

Melanie Haley CA-Sacramento

Excellent service from SERVPRO of North Highlands/Rio Linda... They (SERV PRO) were prompt returning calls and texts, the estimates were spot on( no hidden fees) Very professional staff as well as personable, thank you, Arturo, you are the best! I would use this company again, if needed, in a heartbeat! I will note, before closing, that I did pay a 3 percent on-line payment service fee to pay the invoice on line, but in my experience over the years, this is a standard additional fee for many companies , especially local smaller businesses. The fee was small and I still had the option to pay by personal check or cash. Everything was explained to me before I made the choice that worked for me. Again, I would highly recommend this company! Thank you again Arturo! Ed K.

Edward Kidwell

Servpro recently performed mold remediation work on my kitchen and entry way due to my refrigerator’s waterline leak. The effort, led by restoration specialist, Arturo, quickly set up a temporary containment structure in the affected areas (see photos), removed the damaged kitchen flooring/baseboards and an entryway drywall section, and eliminated mold near the refrigerator and entryway drywall. He also coordinated the post-mold mitigation air quality testing with a third-party site surveillance technician. Finally, Arturo set up and took down the large air mover and drying equipment and cleaned up the hazardous material. I appreciate Servpro’s experience and thorough, efficient processes, along with Arturo’s professionalism, so I could use my kitchen safely again. I highly recommend Servpro’s restoration services.

liz chamberlain

We had a wax ring bust on a toilet and needed a mitigation company to remove and assess the damage before our insurance would approve coverage. Arturo and his team Terron and Edmond worked quickly and answered all our questions promptly and honestly. When a complication arose with billing from insurance, Arturo was responsive and personally made sure our adjustors was clear on the facts of the scope of work leading to a positive outcome. I would recommend Servpro for mitigation work.

Christian Winger

About Us

Did you ever wish to be a superhero when you were young? I’m sure many did at some point in their youth, but very few get to feel like they achieved that childhood wonder.

Troy J. Voss Sr. is the owner and face of SERVPRO of North Highlands / Rio Linda and he took the leap to make that dream a reality. He spent 24 years in the printing industry gaining the position of Electronic Pre-press Supervisor/Manager, but times were changing. The industry was moving away from print and everyone was focusing on becoming more eco-friendly. He saw this as nothing more than an opportunity.

He revisited that dream of becoming a Hero and made it a reality.

We need three basic necessities to survive; water, food, and shelter. A structure damage or loss takes one third of that away from a person or business, and he strived to understand and conquer that stress along with his customers. He wouldn’t stop pushing until he really did deliver our SERVPRO tagline, “Like it never even happened.”

He injected the same level of enthusiasm into the staff here a SERVPRO of North Highlands / Rio Linda. Every person on this staff follows his example, striving to be the Hero that Troy J. Voss Sr. believes every person is capable of being.

Be it fire, water, mold, bio, rain, sleet, snow, or that Holiday (that you may find yourself surprised to see the owner of the company right along with his staff) that no one else was willing to work. The work of a Hero comes any day at any time, and we are always ready, Hero Ready!

Do you need a Hero? Perhaps you are ready to be a Hero? Maybe you just have a quick question? Whatever it may be don’t hesitate to give us a call at 916-991-1522! We’re always open, and we always answer!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Troy J. & Jannel D. Voss
Troy J. & Jannel D. Voss
Owners of SERVPRO of North Highlands / Rio Linda

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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