Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mountain View, Los Altos we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had an outstanding experience working with this company on a larger commercial project. From start to finish, their level of professionalism, communication, and organization was exceptional. This was a multi-day project that required a great deal of coordination, and their team handled everything flawlessly. A special shoutout to Edward (Eddie), the Marketing Manager, as well as Tuan and his entire team. Everyone was incredibly hardworking, diligent, thorough, and clearly took great pride in their work. They kept us informed throughout the entire process, worked extremely well with our team, and made what could have been a complicated project feel seamless. The final results were immaculate, and we could not have been more pleased with the quality of their work and attention to detail. We will absolutely continue our relationship with them for years to come. For any cleanup or restoration needs, these are the guys you want to call. Highly recommended!
Toan and team did an amazing job in cleaning up our mold issue! They were on time and worked quick to start the drying process and identify the source! Would for sure recommend them to anyone!
We were initially referred to Servpro years ago to address a rat infestation in our attic. The SERVPRO team did an amazing job of cleaning and sanitizing the area and we have not had issue since!!! Recently, we again contacted SERVPRO to demolish a rat infested shed and to clean up and sanitize the surrounding area as well as throw garbage and wood from my father's old workshop & carport. Edward (Eddy H) arrived to assess our job & provide a quote. He was extremely professional and friendly and the quote was very reasonable for the job at hand. While walking the job site, he kindly offered to "throw in" a power washing of the workshop interior!!! WOW ... I was so grateful for this!!! Sergio, the crew lead, arrived the first day, of a 4-day job, smiling, friendly and enthusiastic. He was so easy to talk to and work with. The crew was hard working and thorough and the final result was beyond our expectations. We are SO grateful!!! We would highly recommend SERVPRO for any type of clean-up you might have. Don't hesitate to give them your toughest jobs. They'll treat you well and get the job done!!!
We had Toan over to help with our kitchen water leaking issue. He has been super professional and easy to communicate with. He fixed our issue very quickly. I’d highly recommended Toan and ServPro.
Edward was fantastic from start to finish. He was incredibly professional, responsive, and helpful throughout the entire process. Within less than 24 hours, he came to inspect the issue, confirmed that it was mold, and arranged for everything to be taken care of the very next morning. He communicated clearly, answered all our questions, and made the entire process quick and easy. We’re very grateful for the excellent service and highly recommend Edward and his team!
These guys are the real deal! Getting home to a flooded home after a 3 week Europe vacation was no fun. They made me feel better about this unfortunate situation. My home was thoroughly cleaned and disinfected, fully prepared for the reconstruction!
Tuan was very thorough and efficient to help us clean and disinfect our water sewage overflow in the entire house. We are so grateful especially with a 12 week old baby and toddler!
Ed and his team did an exceptional job managing the damage done by a water leak. Communication was excellent, the work was highly professional and thorough with a total focus on customer satisfaction. They really went above and beyond. Highly recommended!
We discovered mold on one of our bedroom ceilings and called them out. On the first day, Edward came by to inspect. Because he couldn't identify the root cause just by looking around, he offered to bring a technician back the next day to check the attic space at no extra cost. They arrived right on time the second day, and after a thorough check, everything looked good. Edward suggested they return to wipe and sanitize the mold for now and observe it—again, at no cost. On the third day, they came back and completely cleaned it up. Edward is incredibly friendly. To be honest, I got quotes from several places, and he was the only one who actually offered to climb into the attic to find the real issue. I really appreciate their thoroughness and highly recommend their work!
