Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Monterey Peninsula
Our Google Reviews
(831) 275-1901
4.9
(44 reviews)

Service Areas

Monterey, CA | Seaside, CA | Carmel, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Monterey Peninsula we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We encountered water damage in our home, and I called Servpro for help. Their team is fantastic. Highly professional, supportive, and take real pride in their work. We are grateful for their help in our circumstances, going above and beyond to ensure we were taken care of. Don’t hesitate to contact them. You’re in great hands.

Christopher Peterson

June snd Omar were fabulous in their pack back. So gracious and professional in doing a job that was far from easy. Thanks to all of Serv pro for the top notch work and professional experience

faith syed

I was impressed with the professionalism of this company. Luis did a great job as project manager of communicating with me, prior to the work taking place. And Carmen arrived right on time, was very personable and efficient and did a thorough job cleaning rodent droppings from under our kitchen cabinets, as well as in the subfloor area. She was also skilled at the carpentry tasks. A very satisfied customer!

Bobbe D'Ambrosio Collins

I have never had the quality of work that was provided by Mr. Ricardo Esparza Tito Valente. Servpro should be proud to have such an excellent employee.

wayne bellville

Great fast service. Did the clean up on a Saturday, really was a life saver.

Jim Ford

We had a leak at our rental property in Carmel, CA. We were in a panic as we had renters coming in just a few weeks. Water had leaked into the lower level of the home and everything was a mess. Servpro was extremely responsive and helpful they worked 2 days straight extracting water and drying out our floors. They continued to follow up once all the work was completed and made sure we were satisfied. They got the job done and the renters could never even tell! Crisis averted. Thank you, Olivia, and your whole ServePro Team!

Lori Brown

Serv Pro has been absolutely fabulous with us and our home! First and foremost, Cameron has been so attentive, understanding and helpful! He always made time for us! At the front desk was Stephanie, Haylie, Olivia and April who were incredibly communicative and available. The techs who came out to help with the drying and care of our water leak were so knowledgeable, on time and professional. Thank you Miguel, Valente and Carmen! Lastly, thank you to Luis, our project manager. We appreciate your care with our claim and advice! Thank you all!

Rachel Schmidt

Tito , Rickey , María and Miguel were excellent! They were polite and did an excellent job with the remediation when we had a sewage flood happen . 5 stars for all

Stacey

ServPro went above and beyond to mitigate the effects of storm-related water damage to our kitchen. The members of their team--Miguel Hernandez, Tito Quintero, and Ricardo Esparza--all did an outstanding job. On Christmas Eve when no roofers were available, a heavy rain revealed a previously undetected hole in the roof. Miguel and Tito even created a clever system using plastic sheeting to funnel the water into a plastic container, preventing further damage. I will definitely recommend ServPro to all my friends and family.

Pamela Looney

About Us

SERVPRO of Monterey Peninsula understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Monterey Peninsula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Monterey Peninsula can also mitigate mold and mildew from your home or business.

Our management staff has over 35 years of combined experience in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Monterey Peninsula.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO of Monterey Peninsula is locally owned and operated.

Steve Carrillo has been the President of this franchise since May of 2014. He relocated with his family from Southern California to Pacific Grove to allow his two young children to grow up in a quiet and safe town. His goal is to build a successful business providing honest and reliable services to the local community while providing long term employment opportunities.

Meet our Management Team:

  • Steve Carrillo/President
  • Luis Cortes/Production Manger 
Steven F. Carrillo
Steven F. Carrillo
Owner of SERVPRO of Monterey Peninsula

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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