Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Malibu / Topanga Canyon / Pacific Palisades
Our Google Reviews
(310) 456-2135
5.0
(83 reviews)

Service Areas

Malibu, CA | Pacific Palisades, CA | Brentwood, CA | Monte Nido, CA | Topanga, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Malibu / Topanga Canyon / Pacific Palisades we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jitka and her team took over immediately following an interior leak that affected the entire house. The level of efficiency and professionalism were above and beyond my expectation throughout the year and half of the project. I highly recommend.

Alex Brandt

We are victims of the recent Palisades Fire. Our house suffered significant smoke damage which needed to be properly remediated before it could be occupied again. Jitka and her team were just fabulous to work with, their work was exceptionally thorough and fairly priced. I highly recommend them to anyone in need of this kind of service.

Michael Magee

Staff and agents were timely , thorough, courteous and helpful answering questions and providing updates to the process. I would use them again should the need arise for their services

Leonard LaBella

SERVPRO Malibu did a very thorough job. Jitka was super responsive, and I'm altogether very happy with the experience.

Lora Fremont

When we got a small water leak from a failed toilet gasket on the 2nd floor, the insurance adjuster said that they were going to send somebody out to review the severity of the problem. Since they were sending out their referral, I expected that the reviewer was going to be biased in the favor of the insurance company and that they would try and minimize the claim and the cost to repair the damage. Based on the late-in-the-day timing, Jitka Stanley (the owner of the Malibu ServPro) came out instead of scheduling someone from her staff for the next day. After she reviewed the damage, she ordered a mold test and took readings that showed much more moisture than there should have been for a small leak that started on the 2nd floor. It turns out that there was mold and substantial moisture damage from a long-term leak that was under the sink and behind the wall in the kitchen that would not have been found except for Jitka’s thoroughness. Additionally, I was extremely surprised that Jitka was so fair with me, the homeowner, instead of telling me the damage was inconsequential which is what you would have expected since she was referred by the insurance company. All in all, I was VERY impressed by Jitka and her team because she explained everything to me, showed me where we’d see trouble spots if the cleanup was not done correctly and then they went totally above board to make sure the job was done better than perfect. Awesome job ServPro, thank you! Steve Pacific Palisades

Steve

Jitka and her team have been amazing. She is super responsive and on top of everything. I am a property manager in Pacific Palisades with 10 homes that need remediation having to deal with many different companies jitkas team was by far the best compared to the other companies I had to work with. Highly recommend using her.

Jessica Thiele Curry

I want to leave this review, super quickly, because I know how valuable amazing service is what we desperately need right now. Servpro has just finished the remediation on our house, it took 3 days and I popped in every day…they had a huge workforce that detail cleaned every part of the whole interior of our home…I was astonished! We didn’t even ask, they just did!!! I hope none of us ever go through anything like this again, but this company will forever be my go to!

Leila Afifi

Jitka and the ServPro team were incredible!

Susan Cartsonis

SERVE PRO helped us after the Franklin Fire in Malibu. We narrowly survived. Our property is entirely burnt, but the house is standing. We deployed a fire retardant system that we have, which left the house coated in a sticky residue mixed with soot and ash. It was all over the roof, structure, windows, deck, and patio furniture. They were able to power wash the structure, windows, deck, and the patio furniture. After the initial power wash, they returned to detail the windows and detail clean all the cushions. They look like brand new. I thought I was going to have to replace them all. Yitka, who is SERVE PRO's Malibu representative, came out immediately to assess the damage, dispatching someone to do a detailed estimate the next day and work started within a week of the fire. We couldn't be more pleased. Everybody who worked on the house. were so knowledgeable, thorough courteous, on time, and really knew their job. I will not hesitate to call them in the future - even for routine maintenance like window washing every spring and patio cushion cleaning. Thank you, Jitka and SERVE PRO. You put the smile back on my face after enduring such a disaster.

Connie K.

About Us

SERVPRO of Malibu/Topanga Canyon/Pacific Palisades is a family run business and owned, The Stanley family has been in the industry since 1984.

We specialize in the cleanup, mitigation, and restoration of residential and commercial properties. Our staff is handpicked and put through a series of interviews, background checks, and training so they are highly knowledgeable in property damage restoration. They are equipped with the competence to restore your property. Ongoing training is also mandatory and held at SERVPRO’s corporate training facility, as well as IICRC-industry certifications for continuing education. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Malibu/Topanga Canyon/Pacific Palisades.

Fire and Smoke Damage, Water Loss and Dehumidification, Mold and Mildew, Move Outs and Content Restoration, Graffiti Removal, Odor Identification and Deodorization, Carpet Repair and Cleaning, Bed Bugs and Mite Control.

We understand the stress, worry, fear, and anger that come with a loss and the disruption it causes in your life, home or business. Because customer service is our priority, we have a dedicated member of our team go to each job and spend time with the clients. This allows them to vent and process their loss. By giving them the extra attention they allow the job to be relatively stress free, and makes for a smooth and more efficient process for all parties. Our company is dedicated to the well being of our clients. We will walk all jobs with customer upon completion and allow them to overview results. Our Emergency Service response is one hour or less for arrival time. We will quote all services to be offered prior to beginning work. Our technicians will take digital photos of areas affected and present them to the customer or involved insurance adjuster. Our goal is to minimize the interruption and quickly make it "Like it never even happened."

Jitka Stanley
Jitka Stanley
Owner of SERVPRO of Malibu / Topanga Canyon / Pacific Palisades

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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