Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of El Dorado Hills / Placerville
Our Google Reviews
(916) 933-3890
5.0
(287 reviews)

Why Choose SERVPRO® for Sewage Cleanup?



Sewage Backup Cleanup in El Dorado Hills and Placerville

Water from sewer system backups is highly dangerous. It’s grossly unsanitary and may contain harmful bacteria, viruses, and other pathogens that can cause serious illness. Special training and equipment are essential to safely handle and clean up this contamination.

Sewage Backup or Toilet Overflow? Call Us Today

There are three categories of contaminated water, and SERVPRO of El Dorado Hills/Placerville will assess the situation to determine the type of water and plan the proper response to safely restore your property:

  • Category 1: "Clean Water"
    This comes from a clean source, such as a broken water supply line or faucet. If untreated, it can degrade into a higher category depending on time, temperature, and contact with contaminants.

  • Category 2: "Gray Water"
    Contaminated water that may cause illness if ingested. It includes overflow from washing machines or toilets with urine, but no feces. It can quickly escalate into Category 3 if not addressed.

  • Category 3: "Black Water"
    Highly unsanitary water from sources such as sewer backups, flooding from rivers or streams, or toilets with feces. It may contain harmful chemicals, microbes, and untreated sewage and can pose severe health risks.

24/7 Emergency Service

Sewage backups are emergencies that require immediate attention. SERVPRO of El Dorado Hills/Placerville has the expertise and equipment to safely clean, disinfect, and restore your home or business.

Call Us Today for Professional Sewage Backup Cleanup!

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Lawerence and Tyrone were outstanding. Great job prepping the house with a ceiling leak. Clean and efficient

Matthew Ellis

Stonewall was extremely helpful and informative. He was very knowledgeable and gave me honest advice and help.

brandongonsalves

My washing machine broke flooding several rooms in my house. I called SERVPRO and they sent Scott and Edgar out immediately! They were very professional and polite. They were patient and took the time to explain everything to me. I highly recommend them!

Andrea Sawyer

Scott and Edgar did such a great job at working quickly to inspect and restore water damage in my home. They were friendly, honest, informative and thorough. I would highly recommend them !

noelle nord

Scott and Tyrone did exceptional work removing mold and fungus affected areas after my water damage issue. They were mindful of keeping the rest of the house clean, the floors protected, and making sure the job was done right. Highly recommend.

Trevor Hartman

Brandon and his Team are top notch! Reliable, professional, very competent. I would recommend them highly for any job/project.

Ranu Pandey

Missing

Michael Sindorf

Very friendly, careful at packing and moving things in and out of my house and always on time! Highly recommend them! Thank you Brandon, Karina, Adriana, Lawrence, Terron, Edgar, William and Ud.

Jim Deweese

Scott Baldwin was great. He showed up on time and explained everything Servpro was going to do. After properly prepping the room he jumped right into doing the demolition, Brandon Lee, the production manager for the job arrived and further explained what was being done and helped the crew as well. We really appreciated Brandon coming by more than once, These guys are great. Our friends highly recommended Servpro and we do too. Everyone was professional, polite and considerate of the work zone. We are very happy with Servpro and the work they do. Regards, Tom Paullin El Dorado Hills

Tom Paullin

About Us

Here at SERVPRO of El Dorado Hills/Placerville, we understand the stress and worry that comes with a fire or water damage and the disruption it causes to your life and your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of El Dorado Hills/Placerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of El Dorado Hills/Placerville can also mitigate mold and mildew from your home or business as well as perform Crime Scene and Death Scene cleanup and routine duct cleanings. Our staff is highly trained in both commercial and residential restoration with a heavy focus on customer service and continuing education. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have the most up-to-date knowledge and equipment to assist you with any problem. SERVPRO of El Dorado Hills/Placerville is a family-owned business backed by SERVPRO's nationwide system of franchises.

From El Dorado Hills to Placerville and everywhere in between, we are your trusted resource in any emergency. We have handled everything from flooded commercial buildings to house fires. No loss is too large or too small for us. We understand each situation can be uniquely emotional and we can handle it all. We at SERVPRO of El Dorado Hills/Placerville treat every customer with the same respect and attention to detail. Whether you choose to use your homeowner's insurance or pay out of pocket, we will guide you through the restoration process to the best of our ability. 

Douglas Lee & Kelsey Scott
Douglas Lee & Kelsey Scott
Owners of SERVPRO of El Dorado Hills / Placerville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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