Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of El Cajon
Our Google Reviews
(619) 447-7776
4.9
(76 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of El Cajon we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Called servpro and had questions regarding mold removal. I spoke to Amanda who was very knowledgeable and really went out of her way to make sure I was well informed on what needed to be done ... Would definitely use servpro in the future when I have any mold, water, or cleaning needs!

John Shinkan

Thank you very much, Amanda.You are the best you work there.20 years.And thank you very much, sirpro, for your help and filing.My rental claim around insurance claim and thank you very much.You're the best

mary “KMA” kies

Randy did a great job last spring (late post, sorry) of assessing our water leaks from multiple sites in 2 adjacent bathrooms. He and his team completely demo’d 2 bathrooms and were able to sufficiently dry out the areas and inspected for mold and wood rot. He respected and worked with me as a landlord ensuring that our tenant was not overly involved but still took their concerns into consideration. I would give the demo process 5 stars. But I would rate the reconstruction lower, so I am giving 4 stars. The reconstruction took an extremely long time (over 3 months) and had multiple errors and lots of miscommunication. However, I did appreciate the owner, Jason, getting involved to make things right. He might need to consider hiring a different crew for reconstruction though.

Jennifer Woodson

Amanda come by our office with a bobb head. Was wondering if she had the pillow cases

Emilio

Dario and his partner did a fantastic job of finishing up the restoration today. They truly did make it "like it never happened." I heartily recommend this organization to anyone.

Merilyn Clark

Randy was great. He was very professional. He was patient while explaining the process and everything that needed to be done. I will definitely recommend Randy for your Servpro needs. Also, Amanda, she was amazing with helping me get her workers in my house and the project completed on our tight deadline.

David Cavanaugh

Amanda revisited our office for specialty clean. She dropped off a bottle head of Tatis Junior. It was great. She has good customer service and she’s gonna revisit us for additional cleaning in the future.

Erin n jesse Tones

Thank you Amsnda for coming to our office and dropping of this awesome tatis bobblehead! We will definitely use your company in the future!

Joe Ramirez

This company was very prompt and professional

Ida Mashike

About Us

SERVPRO El Cajon is owned by San Diego natives Jason and Jennie Degraffenreid.  They pride themselves on being there for you 24/7.

Whether you manage a San Diego high rise, Mission Valley Hotel, or a single house in Chula Vista,  you need a professional when a water or fire emergency occurs.

Jason has been managing insurance losses for over 20 years and can handle a loss for any insurance company.  Whether you are insured with one of the more popular insurance companies like AllState, State Farm, Farmers, Mercury, The Hartford; a local insurer like Wawanessa or Nationwide; or a predominant internet provider like Geico, Hippo, or Bolt Insurance; Jason knows what needs to be done and understands what your insurance company needs in order to cover and pay your loss.

Jennie has less experience in the insurance industry, but she is an accounting and paperwork wiz.  From billing to loss documentation, Jennie will make sure that every I on your loss is dotted and every t crossed.

Jason and Jennie have put together a crew of qualified and certified IICRC trained technicians to complete whatever work is needed.  Customer service is our main focus and we promise that we will do anything possible to make it “Like it never even happened.”

Whether day or night, we are here to serve you.  Call now and let us show you why SERVPRO El Cajon is better than the competition. 

Jason A. & Jennie C. Degraffenreid
Jason A. & Jennie C. Degraffenreid
Owners of SERVPRO of El Cajon

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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