Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Poway / Ramona
Our Google Reviews
(760) 789-1086
4.7
(25 reviews)

Service Areas

Ramona, CA | Poway, CA | San Diego, CA | Escondido, CA | Lakeside, CA | Santee, CA | Scripps Ranch, CA | Sabre Springs, CA | Barona, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Poway / Ramona we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jim, Julie and the rest of the crew are the best remediation company we have used. They treat every job that they do with the utmost of importance. We have hired them for several jobs and they have treated all of our properties and tenants with compassion and have provided exceptional communication and timely repairs in a cost effective manner. We appreciate all of their hard work on each and every job.

Carri Jackel

I want to thank the Servpro staff for doing such a good job taking care of my furniture at all times professionally especially Cris and her team Liz, Edbe, opo tks

Griselda Martinez

SERVPRO of East Poway/Ramona is an outstanding team. They were polite, professional, and supportive throughout the entire process. After a flood in our home, Daniel and Benny arrived quickly and reassured us that they would help in any way possible. Their professionalism and compassion immediately put us at ease during a stressful situation. Everyone we interacted with was friendly, courteous, and knowledgeable. The quality of their work was incredible, and they went above and beyond to make sure everything was handled properly. We are extremely grateful for their help and would highly recommend SERVPRO of East Poway/Ramona to anyone in need of restoration services.

Katrina

They were discreet, compassionate, and very careful throughout the entire process. Daniel really made sure everything was running smoothly. Any question we had he made sure to take the time and answered them thoroughly.

Amelia 123

We really appreciated how attentive and professional the entire team was.

Bob

As a Voting Member of the Montezuma Valley Volunteer Community Service Organization (MVVCSO), a local 501(c)(3) nonprofit, I am thrilled to thank ServPro EPR for their massive donation to our community! Their generosity is a game-changer for Ranchita, supporting our mission to provide disaster relief, restoration, and community support to residents in need, including fire victims and low-income families. ServPro EPR’s commitment to community service shines through, showcasing their expertise in property restoration, fire damage cleanup, and water damage recovery while uplifting local nonprofits. This significant contribution will directly enhance our ability to serve those facing hardship, reinforcing MVVCSO’s programs.. Their support strengthens our resilience and fosters hope across San Diego County. For anyone seeking top-notch disaster restoration, mold remediation, or cleaning services, ServPro EPR is the go-to choice. Their professionalism and heart for community impact make them a trusted partner. Thank you, ServPro EPR, for making a lasting difference in Ranchita!

Nick of Time

Five stars is no enough for SERVPRO of East Poway/Ramona. They are the rare company that delivers above and beyond what is expected. Their professionalism and great attitude starts with the owner, James Harte, and carries through to his entire team. During the pandemic and after I faced devastating losses (fire, water, and smoke damage) to my house and belonging, they managed every aspect of the remediation and were instrumental in managing the complexities of recovering what was owed from the two property insurance carriers involved. James was always there for me. He has an uncanny ability to see the big picture and then manage all of the details so that the job runs smoothly and efficiently. James and his team brought the same high level of professionalism when I had to move at the beginning of April . They were able to move all of my stuff so that nothing was broken, no matter how fragile. There was a lot of stuff and yet they managed to complete the job in time. The company also runs so well because Julie Morgan is so amazing at scheduling, coordinating, and dealing with insurance companies. I want to clarify that the initial 3-star rating was a complete oversight on my part. My intention was always to give SERVPRO of East Poway/Ramona a full 5-star rating — and if I could give more, I would. Their exceptional service, professionalism, and compassion truly deserve nothing less. Thank you again to James, Julie, and the entire team for going above and beyond during such a difficult time in my life. Your work made a lasting difference.

Michael Fukumura

We had no choice other than repair our leak expedietly. Servpro came to our help in time and promptly gave an estimate and completed a timely repair. Not only that, they assisted us in appealing for insurance coverage. John was very professional and extremely helpful. We appreciate wholeheartedly your help. Thank you.

Sanjoy Sathpathy

Highly recommend this Servpro location! Everyone was very professional and every employee that came into my home was courteous, clean and knowledgeable. They did a great job and answered all of my questions during the stressful time. Super grateful and would definitely work with them again!

Summer Sandberg Bonaker

About Us

Jim and Julie have nearly 60 combined years of experience in the restoration industry.  Jim is a San Diego native that went to Texas for a few years before convincing Julie to give California a shot.

They've spent the last 8 years servicing the Poway and Ramona communities in their time of need.  They love working with homeowners and helping them take back control of their homes and lives.  They understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Poway/Ramona.

If you would like to schedule service for your home or business, or just have questions about the process, please do not hesitate to call today!

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Jim Harte, Julie Morgan

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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