Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown San Francisco, Mission District, Potrero Hill
Our Google Reviews
(415) 529-8221
5.0
(15 reviews)

Service Areas

Downtown San Francisco, CA | Mission District, CA | Potrero Hill, CA | San Francisco, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown San Francisco, Mission District, Potrero Hill we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro did an amazing job communicating with my maintenance team and me during a recent incident. Servpro was extremely professional throughout the process and very efficient in setting up the remediation equipment. 10/10 would recommend to my coworkers and anyone working in management.

Christopher Rodriguez

I highly recommend Eder and his team! They were extremely responsive when I needed emergency service and communicated clearly throughout the entire process. Their professionalism stood out from start to finish. They also provided a detailed service report with excellent documentation, which gave me peace of mind. Thank you, Eder and team, for your prompt and professional service!

Snow Hu

Professional, thorough, and deeply knowledgeable. Omar in particular was excellent. Would definitely recommend this business for dry out and restoration needs.

Samuel McCormick

The entire Servpro team was amazing. They not only spent time up front to walk me through how to think about the issue I had, but also ensured to follow up. They did not push additional work and in fact recommended less work than I thought I needed, and so gave me confidence and trust. The pricing was also really competitive. I would use them again if needed.

Rahim Adatia

Our Servpro team led by Eder and Dejuan and helped by Vladimir and Jesus were AMAZING! The attention to detail far surpassed anything I expected and their communication was great. I cannot recommend them strongly enough and Servpro must be careful not to lose these very strong assets to their company!

Karin Olson

Dejuan and Vladimir were wonderful. A pleasure to have in my home very respectful. Did a great job they ROCK..🙏

susan garia

We hired ServPro of Downtown San Francisco, Mission District, Potrero Hill after our house suffered from ash, soot and smoke following the Eaton Fire. ServPro did a highly professional and effective job at cleaning our house and possessions and removing toxic materials. The project manager guided us through the process and was a very effective advocate with our insurance provider. He communicated with us often, available by text and email, and was extremely knowledgeable. The foreman of the team doing the work was also available and very open about communications. Every day he texted us an update of what was done that day, at just the right level of detail. During our walkthrough with the project manager and foreman after the job was completed, it was clear that the job was done at a high level of quality and thoroughness. In every bookcase and every cupboard, for instance, the structure itself was HEPA vacuumed and wiped, and each piece of contents was wiped. And during the walkthrough, all of our questions were answered directly, clearly, and with patience. Our suggestions were discussed or implemented on the spot. Bottomline is that we couldn’t ask more than ServPro provided for our job. Without question we would hire this ServPro franchise should we need their services in the future.

Jay Marx

Tony came within a moments notice to provide a second opinion to my water damage. He knew he might not have received my business, but he came anyway. I really wanted to move forward with Tony, but the other business already had their mitigation equipment in my property. He was thorough w/ the assessment, provided comments to the competing scope of work, walked me through concerns w/ my insurance claim. His expertise is much needed for peace of mind.

Tammy Taw

This was the most amazing crew of people that helped us clean up after the Palisades fire. They explained the whole process and took such care with our home. Big love and thanks to Dejuan , Dona Teresa, Jesus, Vladimir, and Roling 🩷

Liz Carey

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Downtown San Francisco & The Mission District borders throughout San Francisco County to provide our community with guidance, support, and service when the unexpected happens.  Homes and businesses can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Just a few of our specialized services:

- Water Restoration - Extraction, Equipment, Demo, Disinfection, Content Manipulation/Packing - with a focus on salvaging materials

- Fire & Smoke Restoration - Corrosive cleaning, Inventory/packing/storage of contents, structure cleaning and demo, deodorization

- Commercial/Large Loss/CAT Events - We retain extensive resources to prepare for natural disasters and local significant events. Whether one building or an entire neighborhood, having the support of over 2,000 locations nationwide enables our team to effectively address any size project.  Our teams often travel, as well, to assist wherever the need is greatest.

- Biohazard Cleaning - Trauma/Crime Scene Cleaning, Bloodborne pathogen, terminal cleaning for hospitals, tear gas, incontinence, post-pest control cleaning

- Microbial Remediation - Environmental Controls, Removal & antimicrobial application, Post-demo detailed cleaning, and working directly with Industrial Hygienists for large or complex situations

- Cleaning and Disinfection - COVID, Commercial Kitchens, Detailed Event Cleaning, Post-Construction, Hospitals, Dialysis centers, Retirement Communities

- Reconstruction/Repairs - We are a General Contractor with in-house management ready to make it "Like It Never Even Happened"

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a team of IICRC Certified professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. We are prepared to respond immediately for emergency mitigation needs with pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. As water losses are the most common threat that professionals must face, we prepare for efficient water removal and stabilization. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We are proud to be a recognized name in the restoration industry, but more importantly, a reliable source to our community and neighbors.  As such, we directly support and work closely with local first responders, athletic groups, fundraising and awareness efforts, as well as national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of Downtown San Francisco, Mission District, Potrero Hill

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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