Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Azusa / Covina
Our Google Reviews
(626) 387-4111
5.0
(91 reviews)

Service Areas

Covina, CA | Azusa, CA | Irwindale, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Azusa / Covina we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Exellent service and incrediable thorough evaluation and report. Best of all, this is an honest provider, not like others in the area. They told us clearly what might be a problem and also what wasn't a problem.

Carolyn Y

I had a water leak in my home, and the entire team at SERVPRO made a stressful situation so much easier. From the very beginning, Marissa, the sales representative, was professional, responsive, and made sure I understood the process. Robby took the time to explain everything in detail, answered all of my questions, and kept me informed every step of the way. A huge shout-out to the restoration crew for their hard work. They showed up on time, were respectful of my home, and did an outstanding job repairing everything. The quality of their work and attention to detail really stood out. If you’re dealing with water damage, I highly recommend SERVPRO. Their customer service, communication, and workmanship were top-notch from start to finish. Thank you to Marissa, Robby, and the entire team for turning a stressful experience into a positive one!

Jonathan Roman

We’ve had the pleasure of working closely with SERVPRO of Azusa/Covina and cannot recommend them highly enough. Their team is consistently professional, responsive, and reliable especially in time-sensitive situations where their expertise truly makes a difference. A special shoutout to Marissa, their marketing field rep, who is always proactive, knowledgeable, and a great point of contact. Jocelyn, who keeps everything running smoothly in the office, truly makes it all happen behind the scenes. Together, they create a seamless and positive experience every time. The entire team communicates clearly, shows up when they say they will, and handle every project with care and attention to detail. It’s evident they take pride in their work and genuinely care about the clients they serve. As a team, we value strong partnerships, and SERVPRO of Azusa/Covina has proven to be a trusted resource time and time again. If you’re looking for a dependable restoration company that delivers excellent service, they are a fantastic choice.

Marty Rodriguez Team Century 21 Masters

Marissa is amazing, called her for a leak in my office in the morning by the afternoon your team was here to assist. Great service! Highly recommend!

Desiree Palomino

Five stars for Servpro and especially Marissa! She made a stressful situation easy by walking us through the problem and sending a great tech to our home. Each part of the process was handled with care and expertise. Most importantly, they were honest—they gave us expert advice instead of trying to upsell us on services we didn't need. Truly a seamless experience. Highly recommende

Claudia Parra

I could not recommend Servpro more. From dealing with Marissa to getting an idea of what the issue was to the tech coming out to our home each part of the experience was seamless, thoughtful, and amazing. They took the time to assess the situation and provided us with expert advice. I didn’t feel as though they were trying to sell me a service or offer me any service services that were not needed. I will recommend them to everyone I know.

Janice Mendez

Wow I must say top notch service for sure! I reached out to Marissa for some water damage at a home. She sent out her team that day, assessed the damage and we’re back to address the issues. They were amazing and put everything back like if nothing happened. Totally would use them again!

Adrian Avila

Servpro is awesome. They have the most professional and best customer service I’ve ever encountered. I truly recommend them to all my friends and family and I can’t wait to use them again.

Anthony Gallegos

When a business serves great customer service, I know I will be taken care of and guided through the process with ease and answered questions along the way. Thank you Marissa & SERVPRO team for always serving the best in the community!

Lupita Ramirez

About Us

With a rich history that includes the Rubel Castle and the legendary Route 66 in our service area, we appreciate the same diverse culture and heritage that defines the residents and businesses of Azusa and Covina. We see each opportunity to help with mitigation, remediation, reconstruction, cleaning, or restoration as a way that we can make the communities we live in better. Our owners, Nick & Carrie Reynolds, have helped each member of the team to continually grow and excel in the restoration industry to provide our customers with knowledgeable and confident recovery solutions. 

With our service area boxed in between the fast-paced exchanges of interstates 210 and 10, our already densely populated region sees many travelers every day as well. Our bustling commercial districts that have sprouted up along these interstates and in Azusa, Irwindale, and Covina require a fast response to emergencies to capitalize on this traffic. Our SERVPRO® team stays ready for all disasters and emergencies threatening homes or businesses throughout our area 24/7, arriving with the full measure of our recovery and mitigation equipment to get your property back to pre-loss conditions quickly. 

Though we are ready for the damaging effects of water, fire, mold, storms, floods, biohazards, and other disastrous threats, this is not the only service and support that we provide our area. As a family-owned and operated restoration team, our community is very important to the entire staff. We try to give back to our communities and its people through our involvement with local organizations, non-profits, fundraisers, youth programs, and our partnership with the Red Cross for disaster relief. 

Like the citrus groves that had made the area famous in the past, we seek to plant deep roots throughout Los Angeles County to continue to be the name that home and business owners trust when disaster strikes.

Nick & Caroline Reynolds
Nick & Caroline Reynolds
Owners of SERVPRO of Azusa / Covina

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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